Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

586 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


JT
Jesse T.
Riverside, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jesse said this business has kind people and quick service.
This review was collected via phone interview by Customer Research Inc.

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Nathan A.
Riverside, CA
Lexus GS 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Nathan said the business was good to him, they were quick and not too expensive. They made it easy.
This review was collected via phone interview by Customer Research Inc.

JT
Joseph T.
Riverside, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Joseph said that he has used the facility several times and will be back soon for service.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Riverside, CA
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Stephanie said she had no issues with anything.
This review was collected via phone interview by Customer Research Inc.

HN
Howard N.
Perris, CA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Howard said the employees provided good service and he was happy.
This review was collected via phone interview by Customer Research Inc.

KM
Kara M.
Riverside, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Kara said she appreciates the staff for being honest, friendly, and providing a timely service on her vehicle.
This review was collected via phone interview by Customer Research Inc.

JA
Jamie A.
Riverside, CA
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jamie said the service was easy and pretty fast.
This review was collected via phone interview by Customer Research Inc.

SG
SUZI G.
Perris, CA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Smog check
The service was speedy and well done and they didn't make a mess inside my car, which other shops have done. The front office man was very nice and a pleasure to speak with.

DN
DALE N.
Riverside, CA
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Masterful and Congenial
Brought my '06 Ford in for Service of what I thought was just a faulty thermostat that Steve's team proved to be more of an extensive cooling system problem. The corrections were made promptly and with great expertise. Steve and his team are the BEST, and they serve Woodcrest very professionally.

EH
Eric H.
Riverside, CA
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04/21/2018
Customer service
The customer service is great. Steve stands behind his work 100% and cares about your satisfaction

EH
ERIC H.
Riverside, CA
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Great customer service
Steve has been really good to us on both occasions we have been there. He stands behind his work and takes care of the customers

RG
ROBERT G.
Perris, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Great service-fair pricing-quality work
Steve and his crew have continually provided high quality work, reasonable pricing, and they are honest, friendly, and professional. They keep my 1990 Mazda pickup running smoothly. We also take our other two vehicles to them for service. Good honest mechanics are hard to find. We highly recommend them.

LP
Laurie P.
Riverside, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Laurie said every time she has been in, they have been really nice and accommodating.
This review was collected via phone interview by Customer Research Inc.

CB
Corey B.
Perris, CA
Nissan cube
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Corey said the employees were honest. They suggested that his vehicle's problems might still be under warranty. He found out that they were. He stated their level of honesty is hard to find.
This review was collected via phone interview by Customer Research Inc.

GP
Glen P.
Riverside, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Glen said the staff was professional, courteous, and completed the service in a timely manner. He really liked the way he was treated, and will be a customer for life.
This review was collected via phone interview by Customer Research Inc.

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SCOTT M.
Riverside, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Overheating
Overheating after about 20 minutes of driving. It was the radiator Brian and team were able to order new radiator and install for a reasonable price and timeframe.

TG
Ted G.
Riverside, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Betty. She said Bryan was very nice, pleasant, the work was done in 20 to 30 minutes, and she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Riverside, CA
Toyota Venza
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/13/2018 Category: Service
Robert said he called to schedule a brake appointment, and he was told it would take a couple of hours. He went back 2 hours later, and they still did not start working on his vehicle. It went from being 2 hours to 5 hours, before he got his vehicle.
This review was collected via phone interview by Customer Research Inc.

EM
ERIC M.
Riverside, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
My Neighborhood Mechanic
I like coming to Woodcrest because I feel they show real honest service. Brian did my oil change, brake inspection, and headlamp inspection as well. This was completed in roughly one hour. No pressure to do the brakes but did inform me that they were at 30% so I will be back soon. I know most other automotive shops will give you a vehicle repair estimate of over $400 for this type of visit. I appreciate the integrity of this business because they show a willingness to “do the job right the first time.”

MM
Michael M.
Riverside, CA
Mitsubishi Lancer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Michael said he liked how the staff helped him. Brian gave him good advice and explained things to him.
This review was collected via phone interview by Customer Research Inc.

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