Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

603 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


JJ
Jeff J.
Corona, CA
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Jeff said the staff have always been prompt, courteous and they are good guys.
This review was collected via phone interview by Customer Research Inc.

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Michael V.
Whittier, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Michael said getting his vehicle serviced at the business was an easy process.
This review was collected via phone interview by Customer Research Inc.

AC
Austin C.
Riverside, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Austin said Brian was very nice to work with but may have overfilled his oil.
This review was collected via phone interview by Customer Research Inc.

RG
ROBERT G.
Perris, CA
Mazda B2200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Confidence and peace of mind
Brian and his crew did it again. My 1990 Mazda B2200 needed a smog check and there were some issues with the vehicle that needed attention. Prompt service, professional workmanship, and fair pricing. It is so great to be able to take our vehicles to a mechanic that we can trust. Highly recommend Brian, Steve, and crew.

TT
Thomas T.
Riverside, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Thomas said the staff have always taken care of him.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
Riverside, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Dan said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

TH
Tyler H.
Riverside, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Tyler said the service didn't take too long and the staff were polite.
This review was collected via phone interview by Customer Research Inc.

BD
Brandon D.
Riverside, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Brandon said they were honest and good with customers.
This review was collected via phone interview by Customer Research Inc.

CB
COREY B.
Perris, CA
Nissan cube
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Amazing service
I have taken my car to Woodcrest twice in the past few months. As a woman with no car know-how at all, taking my car for a service is truly a worry. Many service centers are keen to rack up the cost of parts and repair jobs, knowing that you have no way of knowing whether they are being truthful or not, and must take everything you say at face value. Not Woodcrest - seriously, use these guys. I would never take my car anywhere else. The first issue I had was with my catalytic convertor - I had no idea what the issue was, but they advised me within a few hours of taking the car in .... and then told me it was still covered by my 80,000 mile warranty and recommended I take it to the dealership who would do it for free. Which they did. My second visit was after my car choked and stalled driving down the fast lane of the 15. It would not start up again so we took it to them for help. Once again, they were as honest as the day is long. After checking the car, they ascertained that the issue was caused by a piece of foam caught in the intake pipe (following the installation of the catalytic convertor by the Nissan Dealership). $80 later my car was back on the road in perfect shape. If I would have taken my car back to the dealership, would they have been as honest about the issue and taken ownership of their neglect? I think not. Anyone who wants a reliable and trustworthy auto service should consider Woodcrest as their first port of call. They are just amazing and I am so grateful to them for the wonderful service they have provided me with so far.

JS
John S.
Riverside, CA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
John said he has a good working relationship with the staff. They looked at the vehicle quickly and got it resolved in a very timely manner.
This review was collected via phone interview by Customer Research Inc.

RH
Robin H.
Riverside, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Robin said she is very happy with the staff because they do everything in their power to do the job as quickly, and as cheaply as they can.
This review was collected via phone interview by Customer Research Inc.

JN
Jan N.
Riverside, CA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jan said the staff was great and they treated him well.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Riverside, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Tony said the service was quick.
This review was collected via phone interview by Customer Research Inc.

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Walter W.
Riverside, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Walter said the staff finished the job on time. They have a lot of honesty.
This review was collected via phone interview by Customer Research Inc.

RD
Ray D.
Riverside, CA
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Ray said the business did everything he asked for in a timely manner, although the cost was a bit high.
This review was collected via phone interview by Customer Research Inc.

RS
RYAN S.
Nuevo, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
Friendly and Quick
Took my truck in for Smog test. They took care of it quickly and at a reasonable price, they have smogged all my vehicles for the passed 6 years.

OS
Oscar S.
Riverside, CA
Saturn SL2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Oscar said for the most part this business is pretty good.
This review was collected via phone interview by Customer Research Inc.

JT
Jesse T.
Riverside, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jesse said this business has kind people and quick service.
This review was collected via phone interview by Customer Research Inc.

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Nathan A.
Riverside, CA
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Nathan said the business was good to him, they were quick and not too expensive. They made it easy.
This review was collected via phone interview by Customer Research Inc.

JT
Joseph T.
Riverside, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Joseph said that he has used the facility several times and will be back soon for service.
This review was collected via phone interview by Customer Research Inc.

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