Maxon Hyundai

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908-851-5609
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Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

2223 Reviews

5 star
72%
4 star
15%
3 star
5%
2 star
2%
1 star
3%

ReScore Reviews™ (46)

ReScore
Overall Rating 4.1956517/5Overall Rating 4.1956517/5Overall Rating 4.1956517/5Overall Rating 4.1956517/5rating 4.1956517
Original
Overall Rating 1.86957/5rating 1.86957rating 1.86957rating 1.86957rating 1.86957
91% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews

JY
Joelouis Y.
Elizabeth, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service
Very good service.
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/16/2019

Thank You for the 5 star review and for the feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

CS
Claudette S.
Plainfield, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great job
Ronald is the best service assistant. Great job
Recommended
SF
Shyim F.
Newark, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Oil change
Great service 👍
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/14/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

Verified Customer
Newark, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
personnel
great
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/14/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

Verified Customer
Union, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
Great service. Professional staff
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/14/2019

Thank You for the 5 star review and for the kind words.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

MM
Melissa M.
Newark, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Friendly atmosphere
Fast service and very nice employees
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/11/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

Verified Customer
Cranford, NJ
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Genesis maintenance
I alway get great service when I come here.
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/11/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

Verified Customer
Newark, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
⭐️
⭐️
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/11/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

CS
Claudette S.
Plainfield, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Ronald
Ronald was very helpful. Great service
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/08/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

AC
Anthony C.
Monroe Township, NJ
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Thank you Maxon
Brought my car in for some minor service to Maxon Hyundai last week… Could not of been treated better… Billy Bennett in the service department quickly diagnosed the problem, repaired it, and got me back on the road the same day… Could not be happier with the service and He even fixed my slow leaking tire that he noticed without even charging me… Thank you Maxon as always you do a great job…
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/08/2019

Thank You for the 5 star review and for the feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

Verified Customer
Elizabeth, NJ
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Good service
Service for my vehicle was prompt
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/08/2019

Thank You for the 5 star review and the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

Verified Customer
Union, NJ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
I don't want to write a Review
I don't want to write a Review
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/07/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

DL
Deborah L.
Newark, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Waiting area
While waiting you are able to have coffee or water if available, although my last visit there they were out of water. So far my waiting time is not bad.
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/06/2019

Thank You for the 5 star review and for the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

DM
Daniel M.
Newark, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Roberto was stellar
Roberto was efficient, prompt and clear when explaining the repair to my 2015 Black Hyundai Sonata's manifold. He also made me aware of some other items that he recommended that I fix. He wasn't pushy at all, and allowed me to make the decision on my schedule.

My one semi-complaint - I really needed a loaner car. Due to the nature of my repair, my car had to be taken immediately. It would have been great had they offered a vehicle. (The loaners always seem to be out)
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/06/2019

Thank You for the 5 star review and for the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

JH
Jacquelin H.
Roselle Park, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Fast, Courteous Service
I keep returning to Maxon for service on my Tucson because they are always fast and courteous.
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/06/2019

Thank You for the 5 star review and for the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

Verified Customer
East Orange, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service Advisor
Great great great customer service at Maxon Hyundai Dealer
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/05/2019

Thank You for the 5 star review and for the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

HS
Horton S.
Orange, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2019 Category: Service
Oil change
Work not done
AMANDA E R. from Maxon Hyundai responded on 02/05/2019

Thank You for the 4 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

MS
Melissa S.
East Orange, NJ
2014 Hyundai Sonata
Verified Customer
ReScore Review™
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Excellent Service
Roberto is a great service advisor. He understood what I needed to get done and was able to go above and beyond to make sure that I am driving a reliable vehicle.
Recommended
Original Review
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/01/2019 Category: Service
Engine failure
I’m still waiting on a loaner vehicle.
AMANDA E R. from Maxon Hyundai responded on 02/01/2019

Thank you for taking the time to complete our survey.  We appreciated the feedback. Our service department will be contacting you to over your visit.  

Thank you, 
Maxon Service

AMANDA E R. from Maxon Hyundai responded on 02/06/2019

Thank you for allowing us to hear more about your experience.  We have learned from your visit here at Maxon, and are working on improvement.  We appreciate the chance to redeem ourselves, and want to thank you for the re score.  We can't wait to see you for your next service. 

Thank you, 
Maxon Service 

Verified Customer
Harrison, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Nice service
Very careful and fast with services on my Hyundai
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/01/2019

Thank You for the 5 star review and appreciate the feedback.   We are please to see we have met your expectations.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team

GT
Georges T.
Newark, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Quick Service from customers Service through the Garage is amazing!
Great Services!
Recommended
AMANDA E R. from Maxon Hyundai responded on 02/01/2019

Thank You for the 5 star review and appreciate the feedback.   We are please to see we have met your expectations.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team