Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

2223 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.1956517/5Overall Rating 4.1956517/5Overall Rating 4.1956517/5Overall Rating 4.1956517/5rating 4.1956517
Original
Overall Rating 1.86957/5rating 1.86957rating 1.86957rating 1.86957rating 1.86957
91% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


JY
Joelouis Y.
Elizabeth, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service
Very good service.
AMANDA E R. from Maxon Hyundai responded on 02/16/2019

Thank You for the 5 star review and for the feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


CS
Claudette S.
Plainfield, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great job
Ronald is the best service assistant. Great job

SF
Shyim F.
Newark, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Oil change
Great service 👍
AMANDA E R. from Maxon Hyundai responded on 02/14/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


Verified Customer
Newark, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
personnel
great
AMANDA E R. from Maxon Hyundai responded on 02/14/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


Verified Customer
Union, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
Great service. Professional staff
AMANDA E R. from Maxon Hyundai responded on 02/14/2019

Thank You for the 5 star review and for the kind words.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


MM
Melissa M.
Newark, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Friendly atmosphere
Fast service and very nice employees
AMANDA E R. from Maxon Hyundai responded on 02/11/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


Verified Customer
Cranford, NJ
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Genesis maintenance
I alway get great service when I come here.
AMANDA E R. from Maxon Hyundai responded on 02/11/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


Verified Customer
Newark, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
⭐️
⭐️
AMANDA E R. from Maxon Hyundai responded on 02/11/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


CS
Claudette S.
Plainfield, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Ronald
Ronald was very helpful. Great service
AMANDA E R. from Maxon Hyundai responded on 02/08/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


AC
Anthony C.
Monroe Township, NJ
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Thank you Maxon
Brought my car in for some minor service to Maxon Hyundai last week… Could not of been treated better… Billy Bennett in the service department quickly diagnosed the problem, repaired it, and got me back on the road the same day… Could not be happier with the service and He even fixed my slow leaking tire that he noticed without even charging me… Thank you Maxon as always you do a great job…
AMANDA E R. from Maxon Hyundai responded on 02/08/2019

Thank You for the 5 star review and for the feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


Verified Customer
Elizabeth, NJ
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Good service
Service for my vehicle was prompt
AMANDA E R. from Maxon Hyundai responded on 02/08/2019

Thank You for the 5 star review and the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


Verified Customer
Union, NJ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
I don't want to write a Review
I don't want to write a Review
AMANDA E R. from Maxon Hyundai responded on 02/07/2019

Thank You for the 5 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


DL
Deborah L.
Newark, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Waiting area
While waiting you are able to have coffee or water if available, although my last visit there they were out of water. So far my waiting time is not bad.
AMANDA E R. from Maxon Hyundai responded on 02/06/2019

Thank You for the 5 star review and for the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


DM
Daniel M.
Newark, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Roberto was stellar
Roberto was efficient, prompt and clear when explaining the repair to my 2015 Black Hyundai Sonata's manifold. He also made me aware of some other items that he recommended that I fix. He wasn't pushy at all, and allowed me to make the decision on my schedule.

My one semi-complaint - I really needed a loaner car. Due to the nature of my repair, my car had to be taken immediately. It would have been great had they offered a vehicle. (The loaners always seem to be out)
AMANDA E R. from Maxon Hyundai responded on 02/06/2019

Thank You for the 5 star review and for the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


JH
Jacquelin H.
Roselle Park, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Fast, Courteous Service
I keep returning to Maxon for service on my Tucson because they are always fast and courteous.
AMANDA E R. from Maxon Hyundai responded on 02/06/2019

Thank You for the 5 star review and for the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


Verified Customer
East Orange, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service Advisor
Great great great customer service at Maxon Hyundai Dealer
AMANDA E R. from Maxon Hyundai responded on 02/05/2019

Thank You for the 5 star review and for the kind feedback.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


HS
Horton S.
Orange, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2019 Category: Service
Oil change
Work not done
AMANDA E R. from Maxon Hyundai responded on 02/05/2019

Thank You for the 4 star review.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


MS
Melissa S.
East Orange, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Excellent Service
Roberto is a great service advisor. He understood what I needed to get done and was able to go above and beyond to make sure that I am driving a reliable vehicle.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/01/2019 Category: Service
Engine failure
I’m still waiting on a loaner vehicle.
AMANDA E R. from Maxon Hyundai responded on 02/01/2019

Thank you for taking the time to complete our survey.  We appreciated the feedback. Our service department will be contacting you to over your visit.  

Thank you, 
Maxon Service

AMANDA E R. from Maxon Hyundai responded on 02/06/2019

Thank you for allowing us to hear more about your experience.  We have learned from your visit here at Maxon, and are working on improvement.  We appreciate the chance to redeem ourselves, and want to thank you for the re score.  We can't wait to see you for your next service. 

Thank you, 
Maxon Service 


Verified Customer
Harrison, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Nice service
Very careful and fast with services on my Hyundai
AMANDA E R. from Maxon Hyundai responded on 02/01/2019

Thank You for the 5 star review and appreciate the feedback.   We are please to see we have met your expectations.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team


GT
Georges T.
Newark, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Quick Service from customers Service through the Garage is amazing!
Great Services!
AMANDA E R. from Maxon Hyundai responded on 02/01/2019

Thank You for the 5 star review and appreciate the feedback.   We are please to see we have met your expectations.  We look forward to seeing you in the future for any and all your service needs

Thank you, 
Maxon Service Team