Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

3963 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.3809505/5Overall Rating 4.3809505/5Overall Rating 4.3809505/5Overall Rating 4.3809505/5rating 4.3809505
Original
Overall Rating 2.1428571/5Overall Rating 2.1428571/5rating 2.1428571rating 2.1428571rating 2.1428571
94% Would Recommend
Latest Review about 14 hours ago

Reviews


MR
Margaret R.
Levittown, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Mechanics do an excellent job
They keep me safe with fixing my vehicle when something needs to be done.

Verified Customer
Yardley, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great service/ Great people
They listen.
They know you personally.
They are available when you need them.

Verified Customer
Croydon, PA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great service
Great service and friendly staff. The only thing that may keep me from coming back would be the price for some of the services but otherwise I love bringing my car here.

MS
Madelyn S.
Morrisville, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
comfortable, professional dealership
Again, very pleased with my service appointment. My service writer, Kevin is very nice and makes it easy.

HM
Heather M.
Croydon, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great
Had a great experience dropping my car off for repair and getting the shuttle service to and from work

Verified Customer
Langhorne, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Inspection
Thumbs up

Verified Customer
Langhorne, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Kevin is the best
Kevin knows how to take care of the customers -- he is excellent

SP
Susan P.
Yardley, PA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
State Inspection
Had a great experience with the service of my car ....staff was knowledgeable and friendly and I had my car when they promised it would be ready

BB
Bonnie B.
Levittown, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Repair on my car
The gentleman Kevin explained everything on repair of my car

RL
Robert L.
Levittown, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
1111111
1111111

ML
Michael L.
Holland, PA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Comfort and professional
Purchasing my Tucson was a pleasure so my positive service experience was not unexpected.

SR
Susan R.
Newtown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Kevin
I went to get my car serviced and I also needed help just programming the radio station and learning how to operate the dashboard functions. Kevin was awesome! He showed me how to do things that I never was shown and I have had my 2017 Sonata for 2 years. He was so patient and kind and very knowledgeable. I also need a driver side review mirror and Kevin made sure I didn't need the whole part but just the glass. Kevin is beyond excellence in customer service!!!

RB
Rita B.
Bensalem, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Good customer service
I like Fred bean Hyundai but this survey is a pain in the ass.

HA
Harry A.
Levittown, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Fred beans Hyundai
I have some current credit issues and they really worked with me to get a good car despite my present issues.

ES
Edward S.
Morrisville, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great service
My car was treated perfectly.

PV
Pennswood V.
Newtown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Service
Great friendly service

SM
Scott M.
Churchville, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/11/2019 Category: Service
Not thorougly solving every issue.
The updated facility is very nice. The employees are courteous, but my issue is the actual work done on my car. I usually have confidence that once something is worked on, then its fixed. But they never seem to be able to fix ALL the issues. My car is now approaching 110,000 miles. I need to be able to depend on them to fix everything that needs to be fixed. I already feel that I am paying a premium by getting my work done at a dealership. I'm not wiling to pay a premium and come away unsatisfied.
HOWARD C., Service Drive Manager from Fred Beans Hyundai of Langhorne responded on 06/11/2019

Good afternoon Scott,
I would like to apologize to you for not being able to duplicate your concern about your radio. I would like to speak to you about your last visit. Would it be OK to contact you in the next 24 hours?
Thank you,
Howard Caldwell
Service Manager 
Fred Beans Hyundai of lanhorne
215-945-8054 ext 57507
hcaldwell@fredbeans.com


DS
David S.
Levittown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
they did a good job.
they are very nice to do business with,

TL
Timothy L.
Levittown, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/10/2019 Category: Service
Never again.
Go somewhere else!
HOWARD C., Service Drive Manager from Fred Beans Hyundai of Langhorne responded on 06/11/2019

Good afternoon Timothy,
I'm sorry you weren't happy with last service. I will be contacting  you soon.
Thank you,
Howard Caldwell
Service Manager
Fred Beans Hyundai
215945-8054 ext 57507
hcaldwell@fredbeans.com


MD
Maxwell D.
Croydon, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Maxwell
Everything is good