Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1262 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
97% Would Recommend
Latest Review 3 days ago

Reviews


CD
Carmen D.
Atlanta, GA
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Carmen said Brian is very good and the business is honest.
This review was collected via phone interview by Customer Research Inc.

GS
GALE S.
Roswell, GA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
The best mechanics in the ATL
I have been coming to this shop for 16 years. They have kept my 2002 Civic in service for the better part of two decades. I tell my friends and anyone I know who needs service to call them.

IF
Ivan F.
Roswell, GA
Jaguar XJ6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ivan said they solved the issue and provided good service.
This review was collected via phone interview by Customer Research Inc.

JO
June O.
Atlanta, GA
Toyota Tercel
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
June said they are so good and wonderful to her. She really appreciates everything they do for her.
This review was collected via phone interview by Customer Research Inc.

AE
Ali E.
Atlanta, GA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Ali said the employees always take her vehicle in quickly.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Atlanta, GA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Robert said the staff at the facility was good, quick, and called him when the vehicle was completed. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

RB
Regina B.
Panama City, FL
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Regina said the employees were informative. They made sure she understood her service. Eric provided great service.
This review was collected via phone interview by Customer Research Inc.

BS
Barbra S.
Atlanta, GA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Barbra said everything was fine.
This review was collected via phone interview by Customer Research Inc.

MN
Manuel N.
Atlanta, GA
Nissan Titan XD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Manuel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SW
SUSAN W.
Atlanta, GA
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Outstanding customer service!
My son originally recommended McCullough's to me. He's been a loyal and exclusive customer for at least 7 or 8 years and speaks highly of them whenever he gets the chance. Since establishing service with them, I have received, without fail, the best automobile service possible every single time from McCullough's. They are professional, friendly, fair and efficient. For what it's worth, they have my business for life.

Anonymous avatar
Verified Customer
Atlanta, GA
INFINITI G25 Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great job
They did a thorough job.

JB
James B.
Atlanta, GA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
James said the business did a good job. They were quick and honest, and he was pleasantly pleased with the price.
This review was collected via phone interview by Customer Research Inc.

SN
Steve N.
Atlanta, GA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
great service
Knowledgeable and extremely professional service

DF
David F.
Atlanta, GA
Lexus LS 400 Luxury Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Sandra. She said her overall experience was fine. They have used them for years. She has another vehicle there and will be taking this one back.
This review was collected via phone interview by Customer Research Inc.

HH
Harrison H.
Highland Park, MI
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Harrison said the staff does good work. The communication is straight forward.
This review was collected via phone interview by Customer Research Inc.

DW
DICK W.
Atlanta, GA
GMC Sonoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018
New headliner.
Good job but quotation miss-step. I asked for a price to do this work and was told about $250. The bill came to $400. My question was obviously for a quotation for doing the job, not the price of the part.

I have used McCullough exclusively for years and will continue but the question about recommendation which cannot be left blank? would be a cautious yes.

PC
Paul C.
Atlanta, GA
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Paul said the business has good guys to work with, and they are honest.
This review was collected via phone interview by Customer Research Inc.

AK
Ashwin K.
Atlanta, GA
Honda Accord Coupe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Ashwin said the staff was nice and polite. However, the service did take longer than he anticipated.
This review was collected via phone interview by Customer Research Inc.

MS
Morningstar S.
Atlanta, GA
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Morningstar said the staff was really friendly and got the job done quickly. Eric was great.
This review was collected via phone interview by Customer Research Inc.

RP
Roger P.
Atlanta, GA
Volkswagen CC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Roger said the dealership was going to charge him $1200, but this business was able to do the same work he was going to get done over there for $450. The staff has always been good to him and he will be returning.
This review was collected via phone interview by Customer Research Inc.