ReScore Reviews™ (51)

ReScore
Overall Rating 3.9999975/5Overall Rating 3.9999975/5Overall Rating 3.9999975/5rating 3.9999975rating 3.9999975
Original
Overall Rating 2.13462/5Overall Rating 2.13462/5rating 2.13462rating 2.13462rating 2.13462
92% Would Recommend
86% Business Response
Latest Review about 18 hours ago
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service techs"
The service techs were very helpful and answered all my questions. Both Ryan and Grant did a great job.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 06:53 PM
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
The service department is very friendly. All work done was done well. Wish that the tires were filled properly as requested.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/19/2018 03:58 PM
Karen Z. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, efficient, trust they know what they are doing"
See above.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 10:07 AM
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did the work under time promised!!"
And all was good.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 09:56 AM
Sarah M. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great Customer service "
Great customer service! I has to wait a long time, but the service representative kept me informed.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 07:44 PM
Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Service Review"
I did not buy a vehicle form them, but i got my Sonata Serviced twice with them. Service department is prompt, responsive and attentive. Definitely recommend them for servicing.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/18/2018 01:05 PM
Tiffeni C. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Setvice Every Time!"
I will only bring my car to McDonalds Hyundai for service. Each and every time they respond to my needs quickly and get the work done fast. Very dependable, honeast and kind! Thank you!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 10:30 AM
Tamrat A. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great time at a service for my car"
Most important for me is customer service. The one who gave me the service is a wonderful young man who is a real representative of the shop in courtesy, friendship, simple but respectful. He makes sure every detail is addressed and he knows his mission very well.
My car was dirty, i had no time to even go to car wash. He made it washed; saved my time. Big thing.
Thank you
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 09:50 AM
Michael I. on 04/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tucson "
All that was promised was accomplished.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/18/2018 08:54 AM
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Throughout the service I appreciated the text messages with updates and recommendations of what needed to be done. Loved the video recap of my car's health. It was very informative and cool to have a peek of what is happening behind the scenes.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 10:04 PM
WILLIAM N. at McDonald Hyundai responded on 04/18/2018

Thank you so much for the great survey, we appreciate your loyalty. Have a great day!

John S. on 04/17/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything went fine"
No problems.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/17/2018 08:05 PM
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional service advisor"
My service advisor was very professional and polite.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:32 PM
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you!"
Kind, curious, and knowledgeable staff who were very helpful not only in obtaining ubers (free of charge) to and from the dealership but also with the entire process- thank you!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 11:25 AM
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
In and out in good time, great business!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:59 AM
WILLIAM N. at McDonald Hyundai responded on 04/18/2018

Thank you so much for the great survey, we appreciate your loyalty. Have a great day!

Marc M. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
I didn't know what to expect coming to McDonald Hyundai to get my new-ish car looked at. having dealt with other dealerships in the past, you would say I was very hesitant. However, I will be using ONLY McDonald Hyundai to have my Sonata looked at. Every one I met there was friendly, knowledgeable and let me know what was happing with my vehicle. Very impressed with everything!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 10:28 AM
WILLIAM N. at McDonald Hyundai responded on 04/18/2018

Thank you so much for the great survey, we appreciate your loyalty. Have a great day!

Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Hyundai is always great to my car and me! Definitely recommend for regular service/repairs.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:23 AM
Verified Customer on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good overall with a few quirks"
Overall the service was fine though a bit pricey which is probably the case with every dealer service shop. Communication was good overall and the tech who I worked with did well. I was a little late and didn't make it until after the shop closed, the sales guy never gave me a receipt from what I recall.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:15 AM
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"love my elantra"
Service made some recommendations that needed to be done. The work was done in the time frame stated. All personnel were very friendly.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/17/2018 08:18 AM
Eric C. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fix a tire that was leaking"
done and done fairly quickly
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/16/2018 09:25 PM
WILLIAM N. at McDonald Hyundai responded on 04/17/2018

Thank you so much for the great survey! We appreciate your loyalty, have a great day!

Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
My car was recently in for rescue dealing with issues related to 8.5 years of daily use. Grant was very patient & concise in explaining the nature of my car's triage in terms I could understand.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/16/2018 05:36 PM
WILLIAM N. at McDonald Hyundai responded on 04/17/2018

 Thank you so much for the great survey! We appreciate your loyalty, have a great day!

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