Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 1207 Reviews )

ReScore Reviews™ (13)

ReScore
Overall Rating 4.5384623/5Overall Rating 4.5384623/5Overall Rating 4.5384623/5Overall Rating 4.5384623/5rating 4.5384623
Original
Overall Rating 2.69231/5Overall Rating 2.69231/5rating 2.69231rating 2.69231rating 2.69231
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RC
Richard C.
Battleboro, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Excellent Service
Made an appointment for oil change, tire rotation and software update. Finished with in the hour and very friendly service people.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/20/2019

Thanks, see you next time

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DM
Donald M.
Whitakers, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Customer service
Staff was awesome & knowledgeable
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/18/2019

Tahnk you for the kind words.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Monroe, NC
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Quick and friendly service
Grateful that they could help us so close to closing time. We were far away from home, and they saved the day.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/18/2019

Glad we were able to help you and get you back on the road

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

HS
Howard S.
Tarboro, NC
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Timely appointment and quick service
We were taken care of promptly and courteously. Convenient waiting area with complimentary donuts and coffee.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/18/2019

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DB
David B.
Rocky Mount, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Great visit
I had an awesome visit to Medlin Hyundai, they took very good care of my car
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/18/2019

Great to hear that, see you next time

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Rocky Mount, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Excellent
Excellent service, friendly people.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/15/2019

Glad we could assist you with your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

MP
Misti P.
Rocky Mount, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
service dept
great customer service
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/15/2019

Thanks, see you next time

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Saint Stephen, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great Service! Super Staff
Had a great service experience. My son is away at college and brought his car here in an emergency. Lucky to have a great Hyundai dealership close by. Thank you for getting his car fixed so quickly!
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/14/2019

Thank you for allowing us to service your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

AJ
Alan J.
Hobgood, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Pam J
Friendly and fast service
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/14/2019

Thank you for allowing us to service your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

FW
Frances W.
Nashville, NC
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Service and staff
Everyone is always pleasant and efficient as well as knowledgeable. Randy, never hesitates to explain and answer my questions.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/13/2019

Always a pleasure assisting you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

RH
Regina H.
Rocky Mount, NC
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Friendly/helpful
Always helpful and friendly. I never have any problem getting an appointment. I know they will figure out my issue with air return - they always do.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/08/2019

Thanks we have ordered that part and will call when it comes in.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Bunn, NC
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Check ahead if needing tires
On a previous visit, it was suggested that I needed a 4-wheel alignment and would soon need 4 new tires. A few weeks later, I made an appointment online for both. When I arrived for my appointment the following week, I was asked if they had ordered any tires for me. I told them that I just assumed that they had tires in stock. They checked and unfortunately they didn't have any in stock. So, I got them to order the tires for me and made another appointment for two days later. After the service was done and it was time to pay the bill, I was told that they gave me a discount on the service since I had to come back a second time. I thought that was a nice gesture on their part. So, learn from my experience. If you need tires, make sure you check to see if your tires are in stock when you make an appointment.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/08/2019

Glad we got you taken care of

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

SP
Sharif P.
Rocky Mount, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
The workers
Keith the sales person who sold me the car was also there waiting for me to get serviced he went above and beyond... Dusty was also there and answered all my questions about the service.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/08/2019

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DC
Daryle C.
Nashville, NC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Service
Great customer service from front to back
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/08/2019

Always a pleasure to see you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

FC
Frieda C.
Rocky Mount, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
The customer service is super, Randy and Dusty .
I must say Randy need a raise! Jeff you are lucky to have such great people working for you.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/08/2019

Thank you for the kind words

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

MB
Mary B.
Rocky Mount, NC
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
The staff
Great service
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/06/2019

Thank you for allowing us to service your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

HG
Harry G.
Jackson, NC
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
everything was great
everything went great
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/06/2019

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

EP
Edward P.
Tarboro, NC
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Pleasant and up front
Very enjoyable experience. The service and recall request I made on line was discussed with me before my car was brought in. I was told what the charges were going to be for the service.
My service writer was very polite and knowledgeable. Maybe the best experience I have ever had at a dealership.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/06/2019

Wonderful to hear that

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JW
Joseph W.
Tarboro, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
My experience
Service was outstanding professional and efficient and quickly done.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/05/2019

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Raleigh, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Amazing Service
Was conducting business out of town when vehicle issue occurred. Medlin Hyundai was 5 miles away. Even though not my normal dealer, they were very quick to check my wehicle out, explain the issue and get me on my way.
I was truly amazed in how I was treated, especially since I had never been their customer.
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/04/2019

Happy to be able to help you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com