Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1064 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
97% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


Verified Customer
Nashville, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Excellent
Excellent service.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/22/2019

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JE
James E.
Wilson, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
good work
Oil change and change wiper blades. The guys always do a good job.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/22/2019

Thank you for allowing us to service your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

TC
Terry C.
Sharpsburg, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/18/2019 Category: Service
Its ok.
I like my car but they just don't make cars like they used people just care no more my trunk if my car is peeling and fading and it shouldn't be doing that.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/20/2019

We are working on that for you, as you are past the actual warranty for the paint sometimes it takes longer than we think.  I should hear something early this week.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

KB
Keny B.
Tarboro, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Job well done
Very happy with the repairs done on my car
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/16/2019

Thank you, glad we were able to assist you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

PB
Phyllis B.
Wilson, NC
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
My Hyundai experience
Great service, magnificent staff from front to back, and delicious fresh donuts 😊. I'm a completley satisfied customer.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/15/2019

ALways a pleasure to assist a great cusotmer like you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

MC
Mildred C.
Whitakers, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Friendly & great fast service
Great fast service
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/14/2019

Thank you for the kind words

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DJ
Diana J.
Spring Hope, NC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
2014 Hyundai Santa Fe sport
The service department gave outstanding service for the problem with my Santa Fe sport.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/14/2019

ALways a pleasure to asist with your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Rocky Mount, NC
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Great Service
Timely. Rides back and forth.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/14/2019

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

MB
Michelle B.
Gaston, NC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Help with Paint Issue
They did everything they promised in a timely manner and were super nice to deal with.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/13/2019

We look forward to your future visits

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JW
James W.
Rocky Mount, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/10/2019 Category: Service
Doubted service was done appropriately.
Not satisfied with explanation of service tendered.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/10/2019

Sorry that you feel that way, we did rotate your tires as I witnessed the technician doing just.  I cannot verify that the tire pressure was set properly, I think we did adjust that for you.  If you have some questions about the explanation please feel free to call me here at the dealership 252.985.2601

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

LW
Lauren W.
Greenville, NC
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Customer service and ease of scheduling appointments
Knowing little to nothing about what me car actually needs, I always know I am in good hands at Medlin Hyundai!
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/09/2019

Thanks we look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

AA
Annette A.
Pikeville, NC
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Nice people
I would go back and purchase another car
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/08/2019

Thank you, we look forward to seeing you again

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Battleboro, NC
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Quick and friendly
Friendly staff, always greet me by name and car is always ready on time.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/08/2019

Thank you for allowing us to service your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

VM
Victor M.
Louisburg, NC
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Best Service in Town!!
Always a pleasure to come here and get my car serviced.
Very friendly and helpful staff.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/07/2019

Thanks and good luck on your new job !!!

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

RS
Renee' S.
Enfield, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Awesome Service & Staff
The service staff is just simply AWESOME! Hats off to Randy Townsend & staff!!!
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/07/2019

Thanks, we look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JH
Jo H.
Rocky Mount, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Friendly people good service
Good service and nice people. Thank you
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/06/2019

Always a pleasure to assist you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

BM
Betty M.
Halifax, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Knowledgeable, courteous staff
Suggestion: Offer courtesy wash and/or vacuum to those who purchased from Medlin. That would be a WOW !
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/03/2019

WE do have courtesy washes for our customers, just have to ask.  We tried some time back to wash everyones, but could keep up as we dont have a car wash.  Look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

GJ
George J.
Nashville, NC
2008 Hyundai Veracruz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
The manger listens to you
Great job as usual
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/03/2019

Thanks for the kind words

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DJ
David J.
Rocky Mount, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Great Service
I always take both of our cars to Medlin Hyundai for service. They are great to work with and they finish in a timely manner. We recommend them to friends and family.
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/03/2019

See you soon for your car

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DH
Donald H.
Rocky Mount, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Good job on service and speed!
Needed service early and they were more than happy to give me early service and fix my problem!!
RANDY E T., Internet Manager from Medlin Hyundai responded on 05/01/2019

Thank you for the kind words.  We look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com