Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

836 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.4545436/5Overall Rating 4.4545436/5Overall Rating 4.4545436/5Overall Rating 4.4545436/5rating 4.4545436
Original
Overall Rating 2.7/5Overall Rating 2.7/5rating 2.7rating 2.7rating 2.7
97% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


BM
Betty M.
Halifax, NC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Energetic, Knowledgeable, and Courteous
Thank you Jimmy Burgess of Medlin Hyundai for listening and showing me the perfect 2017 Sonata. Nice Vehicle.. Service Center personnel are customer driven, and it shows. Good people!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/17/2018

Thank you for the kind words and congrats on your new purchase

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JC
John C.
Rocky Mount, NC
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
great
excellent service
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/16/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

KS
Katherine S.
Rocky Mount, NC
2018 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/15/2018 Category: Service
Not all that great
The customer service of the employees at the counter were excellent, but I did not receive any phone calls when my part was delivered. If I did not follow up with them then they didn't seem to care.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/15/2018

We had attempted to call you when your part originally came in, but we should have checked to be sure it was the proper color.  Very sorry that it took longer than it should have, we could definately have done a better job of checking things out.  We are glad that we were able to get your problem resolved, and look forward to seeing you again. 

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

GB
George B.
Rocky Mount, NC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
ok
Very timely.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/15/2018

It was a pleasure to assist you with your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

KD
Kristina D.
Rocky Mount, NC
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Fast, Efficient, Friendly Service
The service dept. is open on Saturday with is a tremendous help when you are working all week. The service is fast and friendly. Even the waiting room is pleasant complete with coffee, water, free WIFI and TV.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/15/2018

Thank you for the kind words, we look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

CW
Carolyn W.
Tarboro, NC
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
customer
good
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/14/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JC
Jackie C.
Zebulon, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
The people
Jackie C
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/13/2018

We always look forward to seeing you and are grateful that you are back 

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Rocky Mount, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Friendly
In and out for service quickly.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/13/2018

We always enjoy assisting you with your service needs.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JH
John H.
Battleboro, NC
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
It's fixed!
Always great service with knowledgeable employees and accurate diagnostics. Your car always gets fixed properly the first time!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/13/2018

Thank you for the kind words.  We look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

CS
Christina S.
Roanoke Rapids, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service Department
Great customer service!!!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/10/2018

Thank for allowing us to service your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Battleboro, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Love Medlin Hyundai
My favorite dealership anywhere.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/10/2018

Thank you for allowing us to service your vehicle, wee look forward o your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

TT
Tim T.
Rocky Mount, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Always on time
Fair amid low price for a full synthetic oil change.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/10/2018

Always a pleasure to assist you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

MC
Michael C.
Sims, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Excellent Car and Service
We absolutely love our Sonata Sport! Has great get up and go. Very nice looking and great gas mileage! The service has just been standard maintenance this far but they are very friendly and in and out quick. The service writer / manager does a double check to make sure everything is done up to par. Love them!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/10/2018

Happy to help you with your vehicle service needs.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

WG
William G.
Zebulon, NC
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Superb Service
Easy to set up a convenient appointment. Timely and courteous service.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

It is always a pleasure to assist a great customer like you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DR
Dennis R.
Midlothian, VA
2015 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great Job Service Team
The service team does a great job. They get me in and out quickly and there are no surprises. I bring my car in regularly for the scheduled service. If additional services are recommended, which has been rare, they take the time to explain my options.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

We look forward to you rnext visit and we are glad you are doing well

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

PA
Patrica A.
Whitakers, NC
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Oil change
Good customer service. Did not have to wait long.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

OS
Ondria S.
Roanoke Rapids, NC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Prompt and courteous.
I waited for my car and it did not take long.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

Glad we could take care of you promtply
.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

GL
Gt L.
Rocky Mount, NC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great job
Fast and helpful
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

Thank you for being such a great customer!

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Wilson, NC
2013 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Good service.
Overall very acceptable service, time taken for the needed repairs was a little more than anticipated or expected.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/07/2018

Thank you for allowing us to service your vehicle, and thank you for your input

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

CJ
Cynthia J.
Rocky Mount, NC
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Awesome Service👍
Thanks Mr. Randy and service crew for such a great job on my 2012 Hyundai Sonata
😊😊😊😊😊
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/03/2018

Thank you for being a good customer !

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com