ReScore Reviews™ (8)

ReScore
Overall Rating 4.4999975/5Overall Rating 4.4999975/5Overall Rating 4.4999975/5Overall Rating 4.4999975/5rating 4.4999975
Original
Overall Rating 2.625/5Overall Rating 2.625/5rating 2.625rating 2.625rating 2.625
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Danny S. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service every time!"
Great service every time!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/10/2017 04:48 PM
Jaswant S. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awsome and so friendly crew."
Very timely & very friendly.
Got accommodated on urgent call.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 07:02 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 12/08/2017

Hope you had a great trip and Merry Christmas

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer on 12/07/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Clean facility.
Vehicle: 2005 Hyundai Xg350
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 05:30 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 12/08/2017

We always look forward to seeing you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Lorna B. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast, friendly, timely."
I took my Tucson in for it's 1st oil change and tire rotation on Dec. 1st. Arrived around 2:40 and car was done and I was out of there in an hour. Service personnel are very friendly and helpful. I was really impressed with the time it took to service my vehicle.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 12:01 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 12/06/2017

It was a pleasure to assit you with your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Michael D. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"customer service"
willing to do what the customer wanted without hesitations and never questioned or pressured me.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/05/2017 08:51 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 12/06/2017

We look forward to assisting you in the future

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Hyundai"
I am very pleased with Hyundai
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/05/2017 06:44 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 12/06/2017

Thank you your business

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Tim T. on 12/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service at a Fair price"
It took a bit longer this time but I can't complain because the last two times were quicker than usual.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/04/2017 07:24 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 12/05/2017

We look forward to seing you again.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Gary J. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good fast service but expensive"
Ok
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/03/2017 07:53 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 12/04/2017

We look forward to assisting you again.  Please remember that we use full synthetic oil per Hyundais recommendations, and we are actually priced very competetive for that service.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Stanton M. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Personnel"
Randy was great as always. Got car in and done right on time.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/23/2017 06:00 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/24/2017

Thank you, hope you and the family have a great Christmas !!

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
George B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people!!"
Service was quick and easy, options explained job well done
Service techs always helpful and informative
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 08:38 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/24/2017

Have a great Christmas !!

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"***"
***
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:03 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/20/2017

Wonderful to see you again, have a great Holiday

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"na"
very good..labor charge is extreme..stop sending me sales emails
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 03:09 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/16/2017

We will attempt to take you off the the email list. 

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall/Extended Warranty Services "
I had a very good experience at Medlin Hyundai. Called on Mon or Tues and they set me up for Fri. I dropped my car off before work and it was done before the end of my work day. Although I lost a hubcap, don't know if it was left at the dealership or not, besides that "5 STAR SERVICE!!!"
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 04:59 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/16/2017

We look forward to assisting you in the future

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Nettie G. on 11/15/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"need for Improvement"
I have stated several times through-out the survey.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 04:18 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/16/2017

We are working to improve our communications.  The tire sensor was not completed because all the services under the extended service agreement need to be performed at one time.  The Radio is still on back order, unfortunately we have no control over parts shipments.  We should do a better job of communicating that to you, however.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Tracy C. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent"
Excellent
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:20 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/15/2017

Thanks, we look forward to seeing you again.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Barbara J. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good at what they do!"
If they cant answer a question theyll find a answer i have no problem with them.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 04:45 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/15/2017

Thank you for allowing us to service your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Debra M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I always get great customer service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/13/2017 05:06 PM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/14/2017

Always a pleasure to assist you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Amy H. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I highly recommend Medlin Hyundai's service department. The staff is friendly and professional. They work diligently to provide excellent service in a timely manner. They take the time to keep car owners informed regarding necessary repairs and maintenance.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/11/2017 07:48 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/11/2017

We always look forward to seeing you and the family

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Gail F. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
The service department is absolutely great and very prompt.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/11/2017 06:29 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/11/2017

Thank you for being a grat customer

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Anita H. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the service"
Wonderful
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 04:19 AM
RANDY E T., Internet Manager at Medlin Hyundai responded on 11/11/2017

It is always a pleasure to assist you and your family

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Displaying Review 1 - 20 of 593 in total