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SureCritic / New Car Dealer / Metro Ford of Madison
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Metro Ford of Madison

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(90 Reviews)
14
Write a Review
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Score Details

5 stars
70%
4 stars
3%
3 stars
2%
2 stars
2%
1 star
22%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
14
Net Promoter Score ®

Business Details

About

Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle. Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle.

Categories
New Car Dealer, Repair Shop, Used Car Dealer
Contact
(608) 246-3600
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
5422 Wayne Terrace Madison, WI 53718
Get Directions

Score Details

5 stars
63%
4 stars
<1%
3 stars
<1%
2 stars
9%
1 star
27%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
14
Net Promoter Score ®

Business Details

About

Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle. Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle.

Categories
New Car Dealer, Repair Shop, Used Car Dealer
Contact
(608) 246-3600
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
5422 Wayne Terrace Madison, WI 53718
Get Directions

Score Details

5 stars
56%
4 stars
<1%
3 stars
12%
2 stars
<1%
1 star
31%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
14
Net Promoter Score ®

Business Details

About

Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle. Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle.

Categories
New Car Dealer, Repair Shop, Used Car Dealer
Contact
(608) 246-3600
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
5422 Wayne Terrace Madison, WI 53718
Get Directions
All Departments' Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(90 Reviews)
Write a Review
Recent Reviews
SD
gravatar
Susan D.
Poynette, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
10
Category: Service
Recent Visit
I recently brought my 2013 Chevrolet Malibu in for a routine oil change. As I was working with the Service Writer, Jason Quinn, one of the Porters, Robert kept interfering with what we were doing, and it made it difficult for me to communicate with Jason. And this is not the first time that Robert has done this whenever I have come in for service. I don't know why they don't do something about him. When I was in the waiting room, Jason came and told me that I needed a new battery for my car but they wouldn't have it until in the afternoon. So he offered me a ride home and they would deliver the car to me. But my husband, who is also a Porter just gave me his truck to take home and he brought my car home. Overall I had a good experience except for the one Porter.
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