Metro Kia of Madison


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1949 Reviews

ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
92% Would Recommend
Latest Review 1 day ago
TERRENCE M. on 10/18/2017
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"Help when needed "
The service staff at Metro KIA of Madison is a reliable bunch. If ever I’m having an issue, I can call and schedule an appointment, sometimes within the same day, and they always come through with a solution.
Vehicle: Kia Optima
Category: Service
Service Date: 10/16/2017
Review Created: 10/18/2017 03:21 PM
KEVIN Y. on 10/18/2017
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"Excellent customer care "
I love the place Alex lawless and tony are some great people took excellent care of my family thanks.
Vehicle: Volkswagen Tiguan
Category: Sales
Sales Date: 10/11/2017
Review Created: 10/18/2017 03:17 PM
JIM S. on 10/16/2017
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"Service Dept."
Great Service and a Freindly Client Relationship
Vehicle: Kia Forte
Category: Service
Service Date: 10/13/2017
Review Created: 10/16/2017 05:30 AM
ANN E. on 10/15/2017
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"Oil change & other services"
great job
Vehicle: Kia Spectra
Category: Service
Service Date: 09/29/2017
Review Created: 10/15/2017 07:34 AM
JESTINE A. on 10/12/2017
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"Friendly, Fast, and Clean."
I will be back.
Vehicle: Kia Optima
Category: Service
Service Date: 10/11/2017
Review Created: 10/12/2017 02:29 PM
TRACEY S. on 10/11/2017
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"I like the service."
Im happy. Another local Kia dealer wanted to charge me an extra 150 dollars labor to install filters while I was getting the oil changed . Im glad that didnt happen here as it shouldnt.
Vehicle: Kia Soul
Category: Service
Service Date: 10/09/2017
Review Created: 10/11/2017 02:31 PM
CHERYL E. on 10/10/2017
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"Friendly and helpful staff."
The staff was very helpful and friendly. I would suggest however that when they change settings and seat position s that return them to how they were.
Vehicle: Kia Soul
Category: Service
Service Date: 10/07/2017
Review Created: 10/10/2017 06:27 PM
SCOTT C. on 10/10/2017
Recommended badge inactive Recommended
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"Good Service"
Metro Kia of Madison makes it easy to get service. Call in was simple and the service was done ahead of the scheduled time.
Vehicle: Kia Sorento
Category: Service
Service Date: 10/09/2017
Review Created: 10/10/2017 02:50 PM
JESSICA S. on 10/10/2017
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"Visit for Oil Change"
They got me in and out as fast as they could. Friendly employees and nice clean environment. I especially like the children's room. My 19 month old is able to play most of the time we are there.
Vehicle: Kia Optima
Category: Service
Service Date: 10/07/2017
Review Created: 10/10/2017 02:18 PM
LEANNA S. on 10/08/2017
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"Friendly service"
Efficient & nice folks
Vehicle: Kia Soul
Category: Service
Service Date: 10/05/2017
Review Created: 10/08/2017 07:58 AM
SHERRY F. on 10/07/2017
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"Good oil change as usual."
Nice oil change. Nice car wash.
Vehicle: Kia Soul
Category: Service
Service Date: 10/05/2017
Review Created: 10/07/2017 06:29 PM
Sharon J. on 10/04/2017
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Sharon said the service at this business is great. The people are friendly, polite and informative.
Category: Service
Service Date: 10/02/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
PAUL G. on 10/03/2017
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"customer service outstanding"
Customer service outstanding, rest room emaculate.Waiting room excellantly equiped with two tv's. Lost of reading material, WIFI equipped.
Vehicle: Kia Sorento
Category: Service
Service Date: 10/02/2017
Review Created: 10/03/2017 05:50 PM
KIMBERLY J. on 10/03/2017
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"Coupons"
I like the oil change, rotate tires and car wash bundle
Vehicle: Kia Soul
Category: Service
Service Date: 09/30/2017
Review Created: 10/03/2017 03:53 PM
VICKI B. on 10/01/2017
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"Keith is very knowledgeable "
Everything done in a timely fashion
Vehicle: Kia Sorento
Category: Service
Service Date: 09/28/2017
Review Created: 10/01/2017 05:00 PM
WILLIAM B. on 10/01/2017
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"Service does an excellent job"
Sales should not have left Jeff Fox get away
Vehicle: Kia Sorento
Category: Service
Service Date: 09/27/2017
Review Created: 10/01/2017 04:07 PM
TABITHA S. on 09/28/2017
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"Oil service"
I called an hour prior to my appt just to see if I could get in, as my previous medical appt ended earlier than expected. I was told there was a chance, but no guarantees. I got there 15 or 20 mins later, and they were able to get me in early, and get the necessary changes/tests done earlier than expected also. The female intake person was super nice and let me know that I should have had my first oil change free (set of 2). She put notes in the system, and my next one should be free. It was an awesome experience once again!
Vehicle: Kia Sportage
Category: Service
Service Date: 09/25/2017
Review Created: 09/28/2017 07:26 AM
KEVIN V. on 09/26/2017
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"Fast and efficient"
Tires and alignment in under 90 minutes!
Vehicle: Kia Soul
Category: Service
Service Date: 09/19/2017
Review Created: 09/26/2017 08:48 AM
SHARON A. on 09/25/2017
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"Electrical problems"
When I called Saturday, they told me what to watch for & set my appointment for Monday. I was able to drive to Milwaukee to see Brule`😊 Monday they found the short & repaired it under warranty ! Very nice & friendly staff
Vehicle: Kia Soul
Category: Service
Service Date: 09/15/2017
Review Created: 09/25/2017 11:38 AM
JAMES K. on 09/23/2017
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"Always easy and relaxing"
The process is easy and very convient. The service desk area is set up nice and orderly. The waiting area is always clean, comfortable and offers free wifi, pop corn and fresh water.
Vehicle: Kia Sorento
Category: Service
Service Date: 09/21/2017
Review Created: 09/23/2017 03:46 PM
Displaying Review 1 - 20 of 1949 in total