When it comes to reliable, high-quality auto repair in Wenatchee, WA, Midvalley Automotive is your go-to destination. We prioritize our customers above all else, offering a superior standard of service that sets us apart in the auto repair industry. Our team of certified mechanics brings a wealth of knowledge and experience, ensuring that When it comes to reliable, high-quality auto repair in Wenatchee, WA, Midvalley Automotive is your go-to destination. We prioritize our customers above all else, offering a superior standard of service that sets us apart in the auto repair industry. Our team of certified mechanics brings a wealth of knowledge and experience, ensuring that each job is executed with utmost precision and professionalism. We understand the importance of your vehicle in your daily life, and hence, we provide timely, and efficient auto repair services. Choosing Midvalley Automotive means choosing quality, reliability, and a team committed to getting you back on the road as swiftly and safely as possible. So for all your auto repair needs in Wenatchee, WA, trust the local experts at Midvalley Automotive. ...more
Verified CustomerThank you for your feedback. We respectfully disagree with several statements made in your review.
Your vehicle was brought to us with two concerns: a P0306 cylinder 6 misfire and an ABS warning light. Diagnostic time was spent evaluating both issues.
For the misfire concern, we verified the P0306 code, monitored live misfire data, and confirmed an active misfire on cylinder 6. During testing, we identified a loud, consistent knocking noise from the cylinder 6 area that increased with engine speed. Based on the location and characteristics of the noise, our findings were consistent with an internal engine mechanical failure involving the rotating assembly, which we believed to be the cause of the misfire.
For the ABS concern, we retrieved code C0265 for an EBCM relay circuit malfunction. We performed circuit checks and verified power and ground supplies to the module. During our inspection, we found significant corrosion at the frame-mounted ground connection. Manufacturer service information identifies this as a known cause of the code present. Our recommendation was to address the ground concern and reassess the system before replacing any ABS components.
We also note that the explanation provided in your review regarding the ABS concern does not align with the fault code that was present. Code C0265 is an EBCM relay circuit fault, and our recommendations were based on the code retrieved, the test results obtained, and manufacturer service information.
The diagnostic charge was for the testing and evaluation performed on both concerns. We understand that you disagree with our conclusions, but we stand behind the diagnostic process and recommendations provided.
We were not made aware of any concerns regarding the diagnosis when the vehicle was picked up and the invoice was paid. Had those concerns been brought to our attention at that time, we would have welcomed the opportunity to discuss our findings in greater detail.
We appreciate the opportunities we've had to serve you in the past and wish you the best moving forward.