Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

706 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Granbury, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service is usually pretty prompt
All the employees I have worked with have been very friendly and helpful
JUDD M. from Mike Brown Hyundai responded on 09/17/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


RL
Robert L.
Boyd, TX
2014 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Good service
Good staff and good service
JUDD M. from Mike Brown Hyundai responded on 09/17/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


TW
Thomas W.
Granbury, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Outstanding Service Department
Best dealer service department I have ever used.
JUDD M. from Mike Brown Hyundai responded on 09/12/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


LK
Leslie K.
Granbury, TX
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Convenient
Convicted for weekend scheduling.
JUDD M. from Mike Brown Hyundai responded on 09/12/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


CW
Crystal W.
Granbury, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Friendly
Nice technician. Helpful
JUDD M. from Mike Brown Hyundai responded on 09/10/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


MC
Margaret C.
Fort Worth, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Great customer service
This is the second car I have purchased from Mike Brown. Ford Explorer I still have; recently a Hyundai Elantra Limited. Love it! Took it in for an oil change and the first one is on them.
JUDD M. from Mike Brown Hyundai responded on 09/10/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Verified Customer
Weatherford, TX
2018 Hyundai Kona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Buyer
Attitude and courtesy. Everyone puts customer first. Great people and entire different buying experience. Keep up the great work. Sales Mgr and team was great.
JUDD M. from Mike Brown Hyundai responded on 09/10/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


PB
Patricia B.
Granbury, TX
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Excellent customer service.
Have bought 2 Santa Hyundai's and both have been great choices. Customer Service is the best.
JUDD M. from Mike Brown Hyundai responded on 09/06/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Verified Customer
Tolar, TX
2014 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018 Category: Service
Not crazy about location
It was ok. Took longer than anticipated.
JUDD M. from Mike Brown Hyundai responded on 09/03/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


SD
Shirley D.
Granbury, TX
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Great service & sales
Excellent sales & service.
JUDD M. from Mike Brown Hyundai responded on 09/03/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


JS
Jean S.
Granbury, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
friendly
good job as always
JUDD M. from Mike Brown Hyundai responded on 09/03/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Verified Customer
Granbury, TX
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
no pressure and fast
no pressure and fast
JUDD M. from Mike Brown Hyundai responded on 08/29/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


JM
Jill M.
Granbury, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Hyundai
Already talked a friend into buying a Hyundai.
JUDD M. from Mike Brown Hyundai responded on 08/29/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Verified Customer
Granbury, TX
2013 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/27/2018 Category: Service
Oil Change
Tooh too long for simple service.
JUDD M. from Mike Brown Hyundai responded on 08/28/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


WC
Willie C.
Cleburne, TX
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Willie
Was informed that the car would be cleaned up inside.... vacuumed. Was not
JUDD M. from Mike Brown Hyundai responded on 08/28/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


MW
Mary W.
Granbury, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Oil Change Review
Service was done in a timely manner. Would of been nice if the car wash had been performed a little better!
JUDD M. from Mike Brown Hyundai responded on 08/24/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Verified Customer
Stephenville, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Good service
The people are very friendly and curtious. I didn't have an appointment but I got in and my service was done quickly. I have never had a problem with getting in and out in a timely manner.
JUDD M. from Mike Brown Hyundai responded on 08/22/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


JM
James M.
Granbury, TX
2014 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Elantra Service
Mike Brown Hyundai Service Team always delivers excellent service in a prompt, efficient manner with high quality workmanship. I purchased my car here and they are my exclusive maintenance "go to" team.
JUDD M. from Mike Brown Hyundai responded on 08/20/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Verified Customer
Lorena, TX
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Service
Everything from buying my Santa Fe to the first service appt. ( free oil change) has been very good. Everyone that I have dealt with were very attentive & nice.
JUDD M. from Mike Brown Hyundai responded on 08/06/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Verified Customer
Granbury, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Great service, friendly employees
Prompt and fast service. Always friendly staff and they make sure you're getting taken care of.
JUDD M. from Mike Brown Hyundai responded on 08/06/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai