ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
100% Business Response
Latest Review 3 days ago
Bonny L. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mike Brown Hyundai"
Always provides excellent customer service. Have used them for almost 10 years. The best!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 01:00 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/13/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again soon.

Judd Miller
Service Manager
Mike Brown Hyundai

Ashley L. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Wonderful"
I have used this dealership with all of my Hyundai's. I love the customer service and the over-all atmosphere. My car is always taken care of and always sparkling clean when they are done. I will always go back and will always recommend them to anyone I hear looking for a great car and a great dealer.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 12:23 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/13/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again soon.

Judd Miller
Service Manager
Mike Brown Hyundai

Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire balance issue"
The issue was corrected first time
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 11:07 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/13/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again soon.

Judd Miller
Service Manager
Mike Brown Hyundai

Roger B. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ok "
Ok
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 04:20 PM
Kay O. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/09/2017 06:46 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/11/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again soon.

Judd Miller
Service Manager
Mike Brown Hyundai

John K. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality service"
Quality Service in timely manor.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/07/2017 02:32 PM
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Judd M. at Mike Brown Hyundai responded on 12/08/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 

Verified Customer on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Vehicle"
Fast and courteous!
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 02:24 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/08/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Shirley B. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficent"
I needed a headlight replaced and a light over my licence plate replaced as well. The men were quick to acknowledge me and took care of the issue in a timely manner. They had to order the headlight and it took about 15 extra minutes but that was not bad.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/06/2017 11:51 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/08/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Lee H. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My new Hyundai "
Everyone is friendly and knowledgeable. The staff is willing to help & answer any questions.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/06/2017 05:41 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/08/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Alice P. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Quick turn around
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/04/2017 05:24 AM
Dan C. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Satisfaction"
Nate is a very conscientious service advisor who is very attentive to customer needs. He represents your dealership with a high level of professionalism and customer focus.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/02/2017 09:11 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/04/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future!

Judd Miller
Service Manager
Mike Brown Hyundai

Jean S. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
Every thing done & all questions answered.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/01/2017 08:25 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/04/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future!

Judd Miller
Service Manager
Mike Brown Hyundai

Loretta P. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love Mike Brown Hyundai!!"
Extremely fast and efficient. Very friendly staff. Waiting area is clean and comfortable. I always feel confident they have checked everything out and my car is safe and well cared for.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/01/2017 02:37 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 12/04/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future!

Judd Miller
Service Manager
Mike Brown Hyundai

Dorothy N. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and caring"
They took the time to assure me that all was well with my vehicle. Great service, warm and welcoming personnel.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/29/2017 11:08 AM
Verified Customer on 11/28/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Appointments are easy to get."
Service took longer than adviser said it would be.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/28/2017 07:23 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 11/28/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future!

Judd Miller
Service Manager
Mike Brown Hyundai 

Joelle O. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Veracruz"
I like the no pressure friendly employees.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/26/2017 06:41 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 11/27/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future!

Judd Miller
Service Manager
Mike Brown Hyundai

Jonathan P. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service in a timely manner
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/24/2017 07:54 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 11/27/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future!

Judd Miller
Service Manager
Mike Brown Hyundai

Robert H. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" The people..."
Excellent service in a timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 01:23 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 11/27/2017

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future!

Judd Miller
Service Manager
Mike Brown Hyundai

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
I like the service and personnel at the dealership. They show me the air filter and cabin filter when it needs to be replaced. Until recently they also washed my car before returning it to me which I really liked. I don't know why they quit but would love to see them provide that free service again
Vehicle: 2011 Hyundai Azera
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:59 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 11/21/2017

Thank You for your recent dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future! 

Judd Miller
Service Manager
Mike Brown Hyundai 

Jimmie V. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"o.k."
could provide a little more info on inspections
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:18 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
Judd M. at Mike Brown Hyundai responded on 11/21/2017

Thank You for your recent dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again in the future!

Judd Miller
Service Manager
Mike Brown Hyundai

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