Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

634 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CS
Charles S.
Granbury, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Recent 3000 mile checkup
Prompt service—eager to help; good results
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JUDD M. from Mike Brown Hyundai responded on 05/25/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


SD
Shirley D.
Granbury, TX
2017 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service report
Great sales & service.
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JUDD M. from Mike Brown Hyundai responded on 05/25/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


KK
Kenneth K.
Granbury, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Like extended family
Mike Brown Hyundai is the absolute best dealer I have ever dealt with. I have purchased 3 vehicles from them and have had them all serviced there. When you walk in to the dealership you are treated like they have known you for years. Same with the service department. I highly recommend this dealership.
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JUDD M. from Mike Brown Hyundai responded on 05/22/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


Anonymous avatar
Verified Customer
Rainbow, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
good experience
all went well. thanks
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JUDD M. from Mike Brown Hyundai responded on 05/21/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


AL
Ashley L.
Walnut Springs, TX
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Always Great!!
The service department has always been fantastic. They keep great care of my car and are always fast and friendly!
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JUDD M. from Mike Brown Hyundai responded on 05/21/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


Anonymous avatar
Verified Customer
Granbury, TX
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Friendliness and quick responsiveness
Have owned 2 Hundai Santa Fe vehicles and have been very pleased with both. Services Dept. is exceptional.
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JUDD M. from Mike Brown Hyundai responded on 05/17/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


VS
Vernon S.
Granbury, TX
2017 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Top of the line.
My last 3 cars have been 2 Cadillacs & one Buick None can touch my Hyundai.
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JUDD M. from Mike Brown Hyundai responded on 05/15/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excelent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Anonymous avatar
Verified Customer
Granbury, TX
2015 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great
It’s always a good experience at mike brown Hyundai. I bought the car here and will continue to get the service done here.
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JUDD M. from Mike Brown Hyundai responded on 05/15/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excelent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


LB
Linda B.
Roanoke, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Great Service
Mike Brown Hyundai has always been a friendly place and dependable. It usually doesn't require a long wait to have my car serviced and I have been satisfied with the results.
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JUDD M. from Mike Brown Hyundai responded on 05/09/2018

Thank you for your recent visit to our dealership! We strive for excelent customer service and excellent quality of work. We look forward to seeing you again!


HR
Helen R.
Granbury, TX
2014 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
good service
good service and friendly customer service.
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JUDD M. from Mike Brown Hyundai responded on 05/08/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


TW
Thomas W.
Granbury, TX
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2018 Category: Service
Didn’t have air filter in stock??
Ok
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JUDD M. from Mike Brown Hyundai responded on 05/08/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Anonymous avatar
Verified Customer
Granbury, TX
2015 Hyundai Sonata
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2018 Category: Service
Not yet satisfied
Friendly service. I believe they stand behind their work, but in my case it may take more than two trips for a simple job.
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JUDD M. from Mike Brown Hyundai responded on 05/08/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


GD
Glenda D.
Meridian, TX
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Very pleased!!
I purchased certified preowned Sonata in January 2017 and have been very pleased with the vehicle and the service department at Mike Brown. I live in Waco and drive back to Granbury just to have my car serviced I am so pleased with the service there.
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JUDD M. from Mike Brown Hyundai responded on 05/02/2018

Thank You for you recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


EL
Ella L.
Granbury, TX
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
You were quick and efficient
The inspection was done very quickly.
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JUDD M. from Mike Brown Hyundai responded on 05/01/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


LN
Linda N.
Granbury, TX
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018 Category: Service
Great service
All at Mike Brown Hyundai definitely has the customer in mind
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JUDD M. from Mike Brown Hyundai responded on 04/30/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


Anonymous avatar
Verified Customer
Granbury, TX
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
First service on our Ionic
Free first visit!!!! What and awesome surprise!
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JUDD M. from Mike Brown Hyundai responded on 04/27/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


GO
Glenda O.
Rainbow, TX
2013 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
The service department (Natalie) was so helpful and nice. She went beyond what I expected!!!
The service department (Natalie) was so helpful and nice. She went beyond what I expected!!!
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JUDD M. from Mike Brown Hyundai responded on 04/27/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


JW
Judith W.
Bluff Dale, TX
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Wonderful folks to work with
Always give my car a good checkup before giving it back to me.
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JUDD M. from Mike Brown Hyundai responded on 04/20/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai


Anonymous avatar
Verified Customer
Granbury, TX
2011 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Good service
The tech got me in and out quickly. They washed my car before returning it to me which is very much appreciated
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JUDD M. from Mike Brown Hyundai responded on 04/19/2018

Thank you for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 


BP
Barbara P.
Tolar, TX
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
I liked old location best because more convenient for me,
Clean and very friendly.
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JUDD M. from Mike Brown Hyundai responded on 04/19/2018

Thank you for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai