ReScore Reviews™ (21)

ReScore
Overall Rating 4.0476171/5Overall Rating 4.0476171/5Overall Rating 4.0476171/5Overall Rating 4.0476171/5rating 4.0476171
Original
Overall Rating 2.04762/5Overall Rating 2.04762/5rating 2.04762rating 2.04762rating 2.04762
97% Would Recommend
100% Business Response
Latest Review 4 days ago
David M. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, friendly atmosphere"
Friendliest Auto Dealers we have ever dealt with. Offer coffee when you are waiting. Check to see how you are doing etc.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/19/2018 02:17 PM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/19/2018

Thank you for this nice review and choosing Mike Kelly Hyundai. Have a good evening .

Verified Customer ReScore Review on 04/18/2018
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai update"
Problem resolved in a timely manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 08:53 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Hyundai "
Average
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 08:53 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/18/2018

Thank you for tasking the time to fill out this review. We use your input to improve our processes. I would however like to know more about your visit. I look forward to speaking with you.

KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/18/2018

Thank you for reconsidering our review. We will continue to strive for our goal of 5 star for your next visit. Thanks again.

David H. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are always kind and professional."
General maintenance, in and out.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/18/2018 07:07 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/18/2018

Thank you for this nice review and choosing Mike Kelly Hyundai. Think spring and enjoy the rest of the week.

Kaye S. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tucson Inspection"
Thorough and timely. Very affordable!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/17/2018 04:37 PM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/17/2018

Thank you for choosing Mike Kelly Hyundai and this nice review. Have a good night. 

Gary M. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Short wait "
Thanks for the quick service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:46 PM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/17/2018

Thank you for taking the time to fill out this survey, and choosing Mike Kelly Hyundai. Please let us know what we can do differently to reach our goal of 5 star for your next visit.

Gerald V. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
All associates were so friendly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/13/2018 05:56 PM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/13/2018

Thank you for choosing Mike Kelly Hyundai and this nice review. Have a good weekend. 

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Service was done quickly
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 11:07 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/13/2018

Thank you for the kind review and choosing Mike Kelly Hyundai. Have a good weekend 

John W. on 04/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"clean and friendly"
The service girl was friendly, helpful and explained findings and services very well. The waiting area was clean and comfortable, no complaints
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/13/2018 08:50 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/13/2018

Thank you for choosing Mike Kelly Hyundai. It looks like you had a good visit by your survey answers. I'm sorry we missed our goal of 5 star for you. Please let us know what we can do differently to get there for you. Have a good weekend.

Tiffany F. on 04/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Staff was very friendly and very helpful"
The staff was very knowledgeable and was very friendly. Thanks!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/13/2018 07:54 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/13/2018

Thank you for choosing Mike Kelly Hyundai. I'm sorry we missed our goal of five star for your visit. Please let us know what we can do differently to help get there. Have a great weekend.

Jim D. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
All employees were helpful and attentive for the desk and technicians. Scheduling and drop was simple. Kevin took care of me from start to finish and made sure I was happy with the final test drive.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 03/14/2018
Service Type: Maintenance
Review Created: 04/12/2018 07:08 PM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/12/2018

Thank you for this kind review and choosing Mike Kelly Hyundai. Have a good night .

Elizabeth S. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"X"
X
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 02:34 PM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/12/2018

Thank you for this review and choosing Mike Kelly Hyundai. Have a good evening.

Verified Customer on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were on time and didn't wait long at all for oil change."
I had sent two of my friends in and they each bought a vehicle with the last month.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 01:14 PM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/12/2018

Thank you for this nice review and choosing Mike Kelly Hyundai. Have a good weekend.

Matthew J. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
They do good.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/11/2018 06:33 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/11/2018

Thank you for choosing Mike Kelly Hyundai and this nice review. Have a good day.

Kathryn N. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I have always returned to Kelly Hyundai for all service!!"
I just have always returned to Kelly Hyundai for any service including all oil changes and the 27 point checkup they do.
Tire rotation and all....I have found the people working there to be accessible and able to get an appointment easily.
I have always had a good rapport with Kevin M. and usually ask to see him if he is there....he was soooo good to my husband (hubby has passed on) and myself and I just feel comfortable going there....They are good to recommend various things that I may need...ie new tires in the fall etc etc and I now can prepare and save for that....Thank you for giving me the opportunity to give credit where it is due.... Kathryn Niesslein
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 05:06 PM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/10/2018

Thank you for sharing your experiences with us in this survey. As always it was very nice to see you and  that you are doing well.  We are happy to help with your vehicle maintenance. Thank you for this kind review and choosing Mike Kelly Hyundai .

James T. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Friendly people, on-time service, nicely equipped customer waiting area all add up to a nice experience.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/10/2018 08:49 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/10/2018

Thank you for this nice review and choosing Mike Kelly Hyundai. Have a good afternoon.

Marilyn S. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"happy"
friendly
fast service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/09/2018 11:29 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/09/2018

Thank you for this nice review and choosing Mike Kelly Hyundai. Have a good week.

Richard Z. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service, friendly !"
As always I will continue to support Mike Kelly because of overall experience, from nuying, leasing , servicing and closing.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/09/2018 10:58 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/09/2018

Thank you for the kind review and choosing Mike Kelly Hyundai.  Have a good week.

Larry M. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating"
Friendly , and having the free shuttle service to take you back home and also returning your vehicle if you wish, is great.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/07/2018 06:33 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/07/2018

Thank you for this nice review and choosing Mike Kelly Hyundai. Have a great weekend .

Gregory M. on 04/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick service"
Dropped car off Thursday afternoon for appointment Friday morning. They were able to get work done that afternoon. Also had options for appointments within a week, were as before it was almost 2 weeks to get an oil change. Good job!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/07/2018 06:00 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/07/2018

Thank you for choosing Mike Kelly Hyundai. We will continue to try to improve to earn our goal of five out of five for your next visit. Have a good weekend.

Verified Customer on 04/06/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Routine Service"
Service completed as expected.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/03/2018
Service Type: Repair
Review Created: 04/06/2018 10:13 AM
KEVIN M., Service Manager at Mike Kelly Hyundai responded on 04/06/2018

Thank you for choosing Mike Kelly Hyundai. It looks like we may have had a hard time some where in your visit. Can we discuss any concerns to see if we can help?

Displaying Review 1 - 20 of 797 in total