ReScore Reviews™ (17)

ReScore
Overall Rating 4.1764682/5Overall Rating 4.1764682/5Overall Rating 4.1764682/5Overall Rating 4.1764682/5rating 4.1764682
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Michelle C. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They have great communication and completed the work quickly even with playing phone tag several times."
This was a definite 100% improvement from my experience with another dealership. Thank you!!!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:50 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/20/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. Have a good weekend. 

Steven N. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"This was a recall repair"
They had to reundercoat my vehicle due to a recall.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 06:29 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/19/2017

Thank you for choosing Mike Kelly Hyundai. Please let us know what we can do differently to earn our goal of 5 out of 5 for your next visit 

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My first service "
I was unsure of what to expect or how long it would take. I had to drop my car off the night before since I worked in the morning. My car was ready before my scheduled appointment time came around!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:25 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/19/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. 

Andrew S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience"
Friendly, cordial, and professional.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:00 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/17/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. 

Roderick H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Lisa is a super service rep.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 03:56 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/17/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. 

Michael F. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great dealership"
Another great service from a great dealer
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 02:12 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/17/2017

Thank you for this review and choosing Mike Kelly. Please let us know what we can do differently to earn our goal of 5 out of 5

Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"it is clean"
it is very good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 08:43 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/17/2017

Thank you for this kind review and choosing Mike Kelly Hyundai.  Please let us know what we can do differently to earn our goal of 5 of 5

JAMES M. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Job done on time, everything explained."
Work completed as expected.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 08:30 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/17/2017

Thank you for this review and choosing Mike Kelly Hyundai. Let us know what we can do differently to earn our goal of 5 out of 5 for your next visit. 

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous and accomodating"
service completed on time
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:33 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/16/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. Have a good week.

Amy S. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They were well liking to fit me in when my car broke down!"
I would definitely recommend this place to all of my friends!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:32 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/16/2017

Thank you for this review and choosing Mike Kelly Hyundai. Please let us know what we can do differently to earn our goal of 5 out of 5 for your next visit. 

Elizabeth M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Service was great!!!
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:43 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/16/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. Have a good week.

Robert R. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very nice people and great service.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/15/2017 05:30 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/15/2017

Thank you for the nice review and choosing Mike Kelly Hyundai 

Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata repairs"
Thad was very thorough and took the time to explain the required repairs and how they fixed them. He was terrific! Lisa was always very courteous on the phone and followed up with status reports to get my car back to us ASAP.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/15/2017 12:15 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/15/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. 

Michael E. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"positive attitude"
As a first time customer of Kelly Hyundai, I noticed a very positive attitude from all of the employees working there.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/14/2017 06:43 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/14/2017

Thank you for the kind review and choosing Mike Kelly Hyundai.  Have a nice weekend.

HARRY J. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent job"
All aspects of job was done exceptionally.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 08:00 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/13/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. Have a great weekend 

Virginia J. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the service team!! "
From the people at the desk to the mechanics in the garage.. my 8year old Sonata is like driving a new car. I really appreciate how well they take care of my car and explaining all they're doing.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/13/2017 08:59 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/13/2017

Thank you for this nice review and choosing Mike Kelly Hyundai. Have a great weekend.

Judith D. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Both my car and husbands were running funny at the same, Lisa was able to squeeze my car in! True life saver, since we had no vehicle!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 05:36 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/09/2017

Thank you for the kind review and choosing Mike Kelly Hyundai 

LOUIS M. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One exception......"
Very good experience bringing my car in for an oil change. The only problem, I was charged $22 to have my tires rotated. That service is included with an oil change at my local quick lube.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 03:31 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/09/2017

Thank you for the kind review and choosing Mike Hyundai 

Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent! "
Excellent as always. I am very pleased with the customer service I received during my visit.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/07/2017 12:41 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/07/2017

Thank you for the kind review and choosing Mike Kelly Hyundai 

Lynn F. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent service"
They do a great job and do it quickley
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 09:19 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/06/2017

Thank you for this review and choosing Mike Kelly Hyundai.

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