Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

965 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2258026/5Overall Rating 4.2258026/5Overall Rating 4.2258026/5Overall Rating 4.2258026/5rating 4.2258026
Original
Overall Rating 2.03333/5Overall Rating 2.03333/5rating 2.03333rating 2.03333rating 2.03333
97% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


WF
William F.
Sligo, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Spring F.
The service department is always friendly when I come in for something. I like not having to have an appointment for an oil change. Also, getting my new Santa Fe Sport washed everytime is a real plus in my book.

KM
Kellie M.
Chicora, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Very friendly people
Excellent service...friendly people...Eric was awesome at helping me find the right vehicle that I could afford
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/12/2018

Thank you for the feedback, It is glad to hear our sales and service staff are meeting your expectations. 

We look forward to servicing you new purchase for years to come. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

Verified Customer
Butler, PA
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Car Inspection
I was way past due for my Hyundai Sonata inspection and Lisa at the front service desk could not have been more helpful. Not only did she find an opening on the schedule for me, she went out of her way to help me renew my registration.

She is truly a fine employee.
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/12/2018

Thank you for the kind words and the 5 star review. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

AB
Amy B.
Butler, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great Staff and Service!
Mike Kelly Hyundai is awesome! Every time I go there they take great care of me and my car. I have recommended them to everyone I know.
ERIC S P. from Mike Kelly Hyundai responded on 10/11/2018

Thank you for the feedback.


HR
Harry R.
Butler, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Hyundai Sante Fe
Everyone is efficient and pleasant. The work is done quickly and the car is washed before I get it back
ERIC S P. from Mike Kelly Hyundai responded on 10/11/2018

Thank you for taking the time to fill out our survey.


Verified Customer
Butler, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Friendly, knowledgeable staff.
Friendly, knowledgeable staff. Good experience.
ERIC S P. from Mike Kelly Hyundai responded on 10/11/2018

Thank you for the 5 star review.


SC
Susan C.
Butler, PA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Santa Fe service is great at Kelly Chev!
👍
ERIC S P. from Mike Kelly Hyundai responded on 10/09/2018

Thank you for the great feedback.


MS
Marcia S.
Valencia, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
INSPECTION
Scheduling went well. Said I would be waiting. Told it would be an hour.
Checked in was good. Told me there were recalls. Now wait was 1 hour, 30 minutes (That's a little too long)
Waiting room is nice.
ERIC S P. from Mike Kelly Hyundai responded on 10/09/2018

Thank you for the 5 star review.


Verified Customer
Prospect, PA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Service review
The service was great and time it took was really good.
ERIC S P. from Mike Kelly Hyundai responded on 10/09/2018

Thank you for the great review.


WH
William H.
Pittsburgh, PA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Great service
Inspection and admission plus tire rotation all went well.
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for the 5 stars.


Verified Customer
Butler, PA
2008 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
everyone is helpful and courteous
excellent service
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for your 5 star review.


WG
William G.
Slippery Rock, PA
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
fuel pump
I thought the price was too high for a fuel pump.
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for your feedback.


Verified Customer
Grove City, PA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Professional
Mike Kelly Hyundai staff is professional and personable.
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for the great review.


PN
Patrick N.
Grove City, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Very professional
Staff is very professional and courtesy. Excellent service and go above the needs and provide extras at no cost which makes it more compelling to do business with them. Overall the prompt, courteous, and professional service of everyone makes this the best.
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for your feedback.


TB
Thomas B.
Evans City, PA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
thorough inspections, showed me damaged parts (air filters with chip monk debris)
Prompt timely service Friendly knowledgeable service personnel
ERIC S P. from Mike Kelly Hyundai responded on 10/05/2018

Thank you for the 5 star review.


RN
Rebecca N.
Brackenridge, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Becky
Thanks for the great service
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/03/2018

Thank you for the 5 star review. Its our pleasure to service your vehicle. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

Verified Customer
Gibsonia, PA
2016 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Pretty Good & Fair
Convenience usually not too long a wait.
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/03/2018

Thannk you for the review. We look forward to seeing you again. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

AC
Adrianne C.
Pittsburgh, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Mike Kelly
The people in the service department were great and very helpful.
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/03/2018

Thank you for the 5 star review. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

SD
Shawn D.
Karns City, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
The people are great!
It was fast and all the people were very friendly
ERIC S P. from Mike Kelly Hyundai responded on 10/02/2018

Thank you for the great review.


Verified Customer
Cranberry Twp, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
No title
Work is done in a timely manner!
ERIC S P. from Mike Kelly Hyundai responded on 10/02/2018

Thank you for the 5 star review.