Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5

33 Reviews

100% Would Recommend
100% Business Response
Latest Review 13 days ago

Reviews


JG
Janet G.
Alpharetta, GA
Mercury Mariner
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05/11/2018 Category: Service
Janet said they are fair, honest, and the business does good work. She has used them for a while.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Janet,

Thank you for taking the time to write a review. We truly appreciate and value our loyal customers. Thank you for the five star review! We look forward to seeing you again!

Guy Lockhart
General Manager
Mike The Mechanic - Roswell, Inc.
(770) 992-2223

IG
Ingrid G.
Duluth, GA
MINI Cooper Hardtop
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04/30/2018 Category: Service
Ingrid said the service was good. The business provides dependable service.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Ingrid,

Thank you for taking the time to post a review. We value and appreciate our customers. Thank you for the 5 stars!!! We look forward to seeing you again!

Guy Lockhart
General Manager
Mike The Mechanic - Roswell, Inc.
770-992-2223

Anonymous avatar
Verified Customer
Roswell, GA
Nissan Xterra
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04/29/2018
Quality work at a fair price
The most important thing to remember when visiting Mike the Mechanic in Roswell is that the main person there is not named Mike. His name is Guy. He is a "straight shooter" who does a great job diagnosing what needs to be fixed. Gus does quality work at a fair price.
Margie B., HR from Mike The Mechanic Roswell

Thank you valued customer,

Thank you for taking the time to post a review. We understand how important it is to have quality work at a good price. Thank you for the five stars! We look forward to seeing you again!

Guy Lockhart
General Manager
Mike The Mechanic - Roswell, Inc.
(678) 992-2223

AB
ANNE` B.
Roswell, GA
Jeep Liberty
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04/26/2018
Great, prompt, friendly service
Thank you for the prompt service with our vehicle. The problem was identified and fixed within a day, and a part even had to be ordered. Thank you again!
Margie B., HR from Mike The Mechanic Roswell

Anne,

Thank you for taking the time to post a review. We understand how important it is to get your vehicle back on the road, and running properly. Thank you for the five stars! We look forward to seeing you again!

Guy Lockhart
General Manager
Mike The Mechanic - Roswell, Inc.
(678) 922-2223
Margie B., HR from Mike The Mechanic Roswell

Guy Lockhart

General Manager
Mike The Mechanic - Roswell, Inc.
  • (678) 992-2223

JG
Judith G.
Georgia
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Judith said the location was convenient while she was stranded. She said that Guy is fantastic as well as the rest of the staff and she wishes she could go there all of the time.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Judith,

Thank you for taking the time to post a review. We understand how stressful car problems can be. We are happy to be able to help you during this hard time and hope we would love to be able to help you again in the future. Thank you for the five stars! We look forward to seeing you again!

Guy Lockhart
General Manager
Mike The Mechanic - Roswell, Inc.
(678) 540-8710

JG
JAMES G.
Roswell, GA
BMW 3 Series
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04/24/2018
BMW Tail Light repair
Guy has a great personality and really knows his business. Customer Service is always very friendly and Machanics are top shelf
Margie B., HR from Mike The Mechanic Roswell

James,

Thank you for taking the time to post to a review. We apprecate and value our customers. And thank you for the five star rating! We look forward to seeing you again!

Guy Lockhart
General Manager
Mike The Mechanic - Roswell, Inc.
(678) 540-8710

VZ
Vittoria Z.
Atlanta, GA
Honda CR-V
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04/21/2018 Category: Service
Vittoria said the staff has always been very honest and straight up with her.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Vittoria,

Thank you for taking the time to post a review. We understand how important honesty means for our customers. And thank you for rating us five stars! We look forward to seeing you again soon!

Guy Lockhart
General Manager
Mike The Mechanic - Roswell, Inc.
(678) 540-8710

RG
Richard G.
Atlanta, GA
Honda Civic Sdn
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04/20/2018 Category: Service
Richard said he had a good time, he's been there often and he trusts them.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Richard,

Thank You for taking the time to share your experience. We value the relationships we have with our customers and their vehicles. Thank you for your loyalty and business. Looking forward to seeing you again. 

Guy Lockhart
Manager
Mike The Mechanic - Roswell, Inc.
(770)992-2223

CP
CAROLYN P.
Roswell, GA
INFINITI G35 Coupe
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04/18/2018
EVERY service for circa 15 years has been excellent!
I recently had an odd circumstance happen in conjunction with the Valvoline next door. After the same amount of time being a customer there, they let me down SEVERELY. Mike the Mechanic, as usual, went above and beyond for the best customer service I could ever expect. Guy is responsive, thorough and as helpful as possible with his customers and that is something to be valued and appreciated. EVERYONE should go to Mike the Mechanic if they want fair, honest and trustworthy service and support.
Margie B., HR from Mike The Mechanic Roswell

Dear Carolyn,

Thank you for sharing your experience. We strive to provide the best service possible; our business is built on simple principles; honesty, respect and integrity.  We believe in treating our customers like they are part of our family.  We are so very glad you are pleased with your service ; thank you for your loyalty.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JR
James R.
Roswell, GA
Ford Escape
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04/13/2018 Category: Service
James said he won't take his vehicle to anybody else.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear James,

Thank you for taking time to share your experience!  We appreciate and value your loyalty; we look forward to continuing the relationship we have with you and your vehicle.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

BS
Bill S.
Norcross, GA
Chevrolet Silverado SS
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04/11/2018 Category: Service
Bill said he is very happy with the work they have done, the prices are reasonable, and he said he will be coming back.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear Bill,

Thank you for taking time to share your experience!  We are so glad you are pleased with your service.  Building the relationship between you and your vehicle is extremely important to us.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JA
John A.
Roswell, GA
Nissan Pathfinder
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04/10/2018 Category: Service
John said he was given a fair price. The staff did a good job on his vehicle and it was done quickly.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear John,

Thank you for taking time to share your experience!  We do our best to provide the best service possible. We appreciate and value your business; looking forward to the next time!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MC
Micheal C.
Marietta, GA
Chevrolet Aveo
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04/06/2018 Category: Service
Michael said they provided good service. He said they took him in quickly and Guy was great.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear Michael,

Thank you for taking time to share your experience and for the kind words!  We are so glad you are pleased with your service; looking forward to the next time!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

CA
Carlos A.
Georgia
Mazda Tribute
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04/04/2018 Category: Service
Carlos said the service was absolutely awesome. The staff were extremely helpful and even provided a loaner vehicle for him. His vehicle runs perfectly now.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear Carlos,

Thank you so much for sharing your experience. We are so glad you are pleased with your service.  Also, we appreciate you mentioning the complimentary loaner vehicle; this privilege sets us apart from our competitors.  

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JB
JERMAINE B.
Roswell, GA
Ford Edge
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03/24/2018
quick and great service
Did my brakes and rotors in a speedy fashion with great service
Margie B., HR from Mike The Mechanic Roswell

Dear Jermaine,

Thank you so much for taking time to share your experience!  We strive to provide the best possible service.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

BF
Brian F.
Roswell, GA
Mercedes-Benz CLK-Class
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03/21/2018 Category: Service
Brian said the business had really great service.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear Brian,

Thank you for taking time to share your experience!  We are so glad you are pleased with your service! Thank you for the 5 stars and recommendation.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

RM
Robert M.
Georgia
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Robert said the staff always does a great job.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear Robert,

We appreciate and value your ongoing business! Thank you for taking time to share your experiences.  Looking forward to continuing our relationship; until the next time!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

RD
Rodney D.
Georgia
Land Rover Range Rover Sport
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03/19/2018 Category: Service
Rodney said the employees were courteous. They solved his vehicle's issue.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear Rodney,

Thank you for taking time to share your experience!  We are so glad you are pleased with your service.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

HB
Harold B.
Roswell, GA
Chrysler Town & Country
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03/16/2018 Category: Service
Harold said the staff were dependable and trustworthy.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear Harold,

Thank you for taking time to share your experience!  We built our business on simple principles:  honesty, respect and integrity.  We are so glad you are pleased with your service;  looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MC
Misala C.
Roswell, GA
GMC Sierra 3500
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03/15/2018 Category: Service
Misala said the business did an excellent job and she has no complaints.
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Roswell

Dear Misala,

Thank you for taking time to share your experience!  We are so pleased you are happy with your service.  We strive to provide the best service possible; thank you for the 5 stars and recommendation.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

Displaying Review 1 - 20 of 33 in total