Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 128 Reviews )

100% Would Recommend
Latest Review over 6 years ago

Reviews


AV
Amit V.
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/27/2013 Category: Service
Amit stated the staff did not perform a bad level of service and support. However, it was not great either. The service was mediocre.
This review was collected via phone interview by Customer Research Inc.

AA
Anil A.
Boyds, MD
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/08/2012 Category: Service
Anil said it was a big hassle to register his vehicle because the business scratched part of the VIN off his vehicle. The business ended up resolving the issue with him.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Chevrolet Monte Carlo
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/30/2012 Category: Service
William said he did not like the fact that he had to wait for his vehicle. However the mechanic acted like he didn't want him to see what he was doing to his vehicle. He stated he felt like since he was paying his hard earned money he should have been able to see what was going on.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2013 Category: Service
Kevin is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

LB
Lwe B.
Gaithersburg, MD
BMW 330i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2013 Category: Service
Spoke with Luke. He said he asked this business to check his windshield wiper fluid and they did not.
This review was collected via phone interview by Customer Research Inc.

LS
Louis S.
Boyds, MD
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2013 Category: Service
Louis said he was satisfied with the service. He said it was better than average.
This review was collected via phone interview by Customer Research Inc.

HK
Harry K.
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2013 Category: Service
Harry said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JF
Jose F.
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2013 Category: Service
Jose said she brought her vehicle in for an inspection and she thought it was ridiculous how a windshield wiper needing to be replaced is the reason to not pass her vehicle for inspection. She mentioned that this business needs to not be so strict on their inspections.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2012 Category: Service
Josh said this business is nice, honest and easy to work with.
This review was collected via phone interview by Customer Research Inc.

DH
Derrick H.
Pontiac Montana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2012 Category: Service
Derrick said they could always be better.
This review was collected via phone interview by Customer Research Inc.

RN
Redencion N.
Germantown, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2012 Category: Service
Redencion said they give good service and they are at a convenient location.
This review was collected via phone interview by Customer Research Inc.

SR
Sudha R.
Clarksburg, MD
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2012 Category: Service
Sudha said his vehicle was ready by the time the business promised it would be.
This review was collected via phone interview by Customer Research Inc.

MK
Meghan K.
MD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2012 Category: Service
Meghan said she sometimes has problems with her billing at this business. She chose not to elaborate.
This review was collected via phone interview by Customer Research Inc.

MD
Marc D.
Germantown, MD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2012 Category: Service
Marc said he didn't have any issues with this business.
This review was collected via phone interview by Customer Research Inc.

NT
Nadine T.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2013 Category: Service
Nadine said they did a good job.
This review was collected via phone interview by Customer Research Inc.

PP
Peaman P.
Maryland
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2013 Category: Service
Peaman said they got him in on the spot and the service was good.
This review was collected via phone interview by Customer Research Inc.

DA
Danielle A.
Clarksburg, MD
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2013 Category: Service
Danielle said this business is honest, trustworthy, they get the work done in a timely manner and they do not try to do any unnecessary services. She has already recommended others to this business.
This review was collected via phone interview by Customer Research Inc.

DR
Duvuru R.
Clarksburg, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2013 Category: Service
Duvuru said the business told him exactly what they were going to do and they did just that. The work was done under the price they had quoted and the service was good. The people were friendly and professional.
This review was collected via phone interview by Customer Research Inc.

SM
SARAH M.
Rockville, MD
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2013
Another great job!
My husband needed his oil changed & was excited to try this place after my experience was so great. Our other car guy totally missed the rusted tire rim, which finally explained why the tire was constantly losing pressure (no nails, holes, etc. were ever found). The price is always reasonable, Gianni and his guys are knowledgable and friendly, appointments are on time-its just awesome there. Another great job!

KS
KATHLEEN S.
Germantown, MD
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2013
Service
Everyone is very nice, professional, and great mechanics.

Displaying Review 1 - 20 of 128 in total