I am very disapointed to read of your experience recently at our shop. In all my years of business I have never heard of Brad or his technition ever reccommending work that was not necessary, as is testified by well over a hundred other testimonials. It shocks me to hear that this is your experience. I am sure there is some confusion. While it seemes we have lost your trust as a customer, which is more valuable to us than money any repair work can bring us, I still would welcome the opportunity to meet with you and to unravel what went wrong. I have know Brad for a long time and I hold him and his team in very high regard. These folks really do take pride is "NOT CHEATING" the customers or reccomending work that is not necessary. We have built our success on a reputation of excellent work and trustworthyness and we would not jepordize this for anything.
I would invite you to come to the shop and meet with Brad and myself to review your car and unravel this confusion. I would welcome the opportunbity to make things right and have you leave us with a wonderful impression of Minneolia Automotive. Please let me know if you atre willing to get together at the shop.
Alan & Brad
Thank you for takingthe time to send in your review of Minneola Automotive. I am very sorry that you felt our estimate was too high. As you know we took over an hour to throughly investigate the cause of your A/C problem, at no cost to you, and found the compressor to be faulty. When we replace parts in any vehicle we always use top rated parts and never use used parts, becaus of this we are proud to always offer our customers a 2 year 24,000 mile warrenty unlike many other automotive repair business. I am sure if you take your car to any other Automotive shop and they throughly check your A/C system they will find the same issue and their estimate will most likely be comparable if not more. I would also guess that you will not get a 2 year 24,000 mile warrenty on the work. Please feel free to return with your vehicle when you find out our estimate is reasonable and fair, we will be happy to have you as one of our many satisfied customer.
Brad & Alan