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Burnsville Goodyear, Inc

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(52 Reviews)
-33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-33
Net Promoter Score ®

Business Details

Categories
Contact
(952) 426-0159

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* No Time Zone Provided
12000 Co Rd 11 Burnsville, MN 55337
Burnsville Goodyear, Inc's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(52 Reviews)

MO
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M O.
Burnsville, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/28/2021
0
Took advantage
My mother went in for what have been a $500 job. The manager talked down to her, and lied to her from the get go. He called her “sweetheart.” He told her that it would cost $6k to fix because they didn’t make the part anymore.
The part is easy to find online, by a parts guy, or at an auto parts store.
He then told my mom he found the part for $800 (the part costs $300) and charged my mom a total of $1900. He didn’t give an itemized bill or explain what she was charged for or why.
This place saw my 70 year old mother as a mark.
Before this place came under the current Goodyear monicker, it was a reputable place. Now they take grandmas to the cleaners.

Verified Customer
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
The go to place!
Extremely friendly and professional- great service

MF
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MARC/ALANA F.
Burnsville, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/10/2021
verified customerVerified Customer
0
Bad management
Held my girlfriends car overnight because we came “too late” for payments to be taken. We came within the hours posted online. Guess they changed their hours and didn’t think to let anyone know. Came the next morning to pick up and the person who was supposed to be there was sick. Spent about an hour waiting trying to sort it out. Terrible personalities holding us responsible for there terribly run business. All for a $68 oil change. Never coming back.

Verified Customer
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customerVerified Customer
Great place
Very friendly, clean I was able to get my car in on short notice, reasonable prices
Recommended

KL
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KEVIN L.
Minneapolis, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2021
verified customerVerified Customer
Helpful
Repairs turned out well. Had to be fixed twice. First time they didn't figure it out. A week later I towed the car back in. I do hope all the repairs will last. The repair guys were helpful and honest. I know they can't change what the shop charges. I was just a bit shocked at how much everything added up to. No coupons were available at the time of my visit.
Recommended

KN
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KRIS N.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2021
verified customerVerified Customer
Prompt service to a faulty AC
My AC was failing on the hottest day of the year thus far. I called this shop and they gave a thorough explanation of what could be going wrong. They squeezed me in right away, fixed the problem and now I feel more secure that I will have cool air for these hot summer days. I have been using this shop for 15 years and I don’t have have any complaints about them,
Recommended

RC
Rob C.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Category: Service
Rob said he brought his work vehicle in, if it's not running then he's not working and they got it done in an extremely timely manner.
Recommended

CB
Cedric B.
Saint Paul, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
verified customerVerified Customer
Category: Service
Cedric said the service was fine.
Recommended

AB
Alexandra B.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
verified customerVerified Customer
Category: Service
Alexandra said their service is really good. They found other problems with her vehicle and explained them to her.
Recommended

RP
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RON P.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2021
verified customerVerified Customer
Very accommodating
Very accommodating and trustworthy.
Recommended

ST
Somongkol T.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
verified customerVerified Customer
Category: Service
Somongkol said it was good. The staff was very helpful , informative and worked hard to help with his problem.
Recommended

JN
Jason N.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
verified customerVerified Customer
Category: Service
Jason said he has had a generally good experience with them for 7 years.
Recommended

JB
Jerry B.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
verified customerVerified Customer
Category: Service
Jerry said he has done business with them for a while and they are good.
Recommended

BT
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BETTY T.
Burnsville, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2021
verified customerVerified Customer
fast service
I have been coming to this location for more years than I can remember, to have my Monte Carlo SS serviced, but now it does seem strange that I am paying with my credit card to a remodeling co. Zatro Inc. What is that??
Not Recommended

OB
Oksana B.
Lakeville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Category: Service
Oksana said they did a good job.
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