Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

959 Reviews

ReScore Reviews‚ĄĘ (23)

ReScore
Overall Rating 4.6956526/5Overall Rating 4.6956526/5Overall Rating 4.6956526/5Overall Rating 4.6956526/5rating 4.6956526
Original
Overall Rating 2.21739/5Overall Rating 2.21739/5rating 2.21739rating 2.21739rating 2.21739
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


SP
Shelia P.
Ozark, AL
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Service
Staff is friendly. They always offer courtesy wash and vacuum. They greet you with a smile. ūüėä

GJ
Gerald J.
Enterprise, AL
2001 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great service
Everything was just as expected. No complaints
ROYCE M D. from Mitchell Hyundai responded on 12/13/2018

Thank you for the great review and loyal business! Glad you have no complaints! If you ever do let me know and I will make sure its handled!  Thank you once again!

Mitch Deese
Mitchell Hyundai


NM
Nanette M.
Andalusia, AL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Service
They address your needs in a timely manner
Steve R C., Service Manager from Mitchell Hyundai responded on 12/13/2018

Your feedback is very valuable to our dealership. There were no open recalls on your vehicle at the time of your visit. 

STEVE CURTIS
SERVICE MANAGER
3343081670
CURTIS@MITCHELLAUTO.COM

JS
Judy S.
Elba, AL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
All the employees there are so nice and pleasant when they see you!!
An appointment was made; got there for the appointment and they were there waiting for me. Had coffee and a snack. Didn't take that much waiting time before they were finished and also got a free car wash and clean-up inside. Loved it!!!
Steve R C., Service Manager from Mitchell Hyundai responded on 12/13/2018

We are so glad your experience here was a possessive one

STEVE CURTIS
SERVICE MANAGER
3343081670
CURTIS@MITCHELLAUTO.COM

JH
Joseph H.
Andalusia, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Nice, clean, Dealership and very friendly staff
We set up an appointment time, using their website. They took us in immediately.
ROYCE M D. from Mitchell Hyundai responded on 12/12/2018

Thank you for the great review!

Mitch Deese
Mitchell Hyundai


RJ
Robert J.
Enterprise, AL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Thank you
Service and friendliness
ROYCE M D. from Mitchell Hyundai responded on 12/12/2018

Thank you for the great review and your loyal business!  Glad to hear all was well after you picked vehicle up from us.

Mitch Deese
Mitchell Hyundai


SH
Sharion H.
De Funiak Springs, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Satisfied customer
Professional service in a timely knowledgeable and friendly manner.
ROYCE M D. from Mitchell Hyundai responded on 12/12/2018

Thank you for your business and great review!

Mitch Deese
Mitchell Hyundai


AG
Andrea G.
Troy, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Service
Everyone is always very nice and courteous every time that I am here. No need to go anywhere else.
Steve R C., Service Manager from Mitchell Hyundai responded on 12/11/2018

When our customers leave here happy, that makes us happy

STEVE CURTIS
SERVICE MANAGER
3343081670
CURTIS@MITCHELLAUTO.COM

Verified Customer
Enterprise, AL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2018 Category: Service
Need a Tire?
Standard OEM tires for vehicles sold should be in stock.
Steve R C., Service Manager from Mitchell Hyundai responded on 12/11/2018

Your feedback is very valuable to out dealership

STEVE CURTIS
SERVICE MANAGER
3343081670
CURTIS@MITCHELLAUTO.COM

MC
Malcolm C.
Enterprise, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Slow Leak
Had a slow leak for 1.5 years as determined by the Sonata’s inflation system. Finally detected and repaired. Now I’m happy.
ROYCE M D. from Mitchell Hyundai responded on 12/10/2018

Thank you for the great review!

Mitch Deese
Mitchell Hyundai


TW
Tory W.
Taylor, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Great Service and Friendly Staff!
Always great service, friendly staff, efficient and quick!
Steve R C., Service Manager from Mitchell Hyundai responded on 12/10/2018

Thank you so much for the great review

STEVE CURTIS
SERVICE MANAGER
3343081670
CURTIS@MITCHELLAUTO.COM

JP
Jamison P.
Opp, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Warranty Work
Was done quicker than estimated. All went well.
ROYCE M D. from Mitchell Hyundai responded on 12/08/2018

Thank you for the great review and your business!

Mitch Deese
Mitchell Hyundai


AG
Albert G.
Abbeville, AL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Attention to customer
Mitchell Hyundai Treats their customers like they appreciate their business. When a business does this they normally have repeat business.
ROYCE M D. from Mitchell Hyundai responded on 12/07/2018

Thank you for your business and the great review!

Mitch Deese
Mitchell Hyundai


JY
Judy Y.
Elba, AL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Young
I can't believe they told my husband that my 2017 Hyundai Santa Fe needed windshield wipers, which in turn he told them to put on. I don't really believe I needed them. I had not noticed any problems when it was raining. I just don't understand. My car stays in the garage almost all the time.
ROYCE M D. from Mitchell Hyundai responded on 12/07/2018

Thank you so much for the great review!

Mitch Deese
Mitchell Hyundai


Verified Customer
Enterprise, AL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Good job
Routine service and an alignment finished in the right amount of time with excellent amenities in the waiting area.
ROYCE M D. from Mitchell Hyundai responded on 12/06/2018

Thank you for the great review!

Mitch Deese
Mitchell Hyundai


Verified Customer
Newton, AL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Excellent customer service from start to finish
Love this group!
ROYCE M D. from Mitchell Hyundai responded on 12/05/2018

Thank you for the great review! Glad to hear we help your unfortunate situation!  If you have any issues please let us know!

Thank you!

Mitch Deese
Mitchell Hyundai


DJ
Dustin J.
Fort Rucker, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Great service
Timely and professional
ROYCE M D. from Mitchell Hyundai responded on 12/03/2018

Thank you for the kind words and great review!

Mitch Deese
Mitchell Hyundai


MC
Malcolm C.
Enterprise, AL
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Good Reliable Service
I am presenting my 2010 Hyundai Tucson next week to my daughter. She will return 1800 plus miles to her home. The car has only 58,330 miles, but I asked for a major service for her safety. I trust the work, though I will not witness the results. However, I know that my daughter expects a lot from myself and Hyundai.
ROYCE M D. from Mitchell Hyundai responded on 12/01/2018

Thank you for your business and the great review! Glad to hear you trust us with all your vehicles! If that ever changes please let me know! 

Mitch Deese
Mitchell Hyundai


PB
Patricia B.
Enterprise, AL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Feedback
Professionals
ROYCE M D. from Mitchell Hyundai responded on 12/01/2018

Thank you for your business and the great review!

Mitch Deese
Mitchell Hyundai


RJ
Ricky J.
Luverne, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/30/2018 Category: Service
Does not complete work
Brakes still need servicing
ROYCE M D. from Mitchell Hyundai responded on 12/01/2018

Thank you for your business and letting us know we have an issue.  I will follow up with you Monday regarding this issue.  Thank you.

Mitch Deese
Mitchell Hyundai