Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

560 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


RS
Robert S.
Washington
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Robert said the business did what they said they would do, and they were professional and his vehicle is running great. He also wanted to say he is very happy with their honesty and would bring his vehicle in without any hesitation.
This review was collected via phone interview by Customer Research Inc.

SB
Shrey B.
Washington
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Shrey said the staff was nice and honest.
This review was collected via phone interview by Customer Research Inc.

FG
Fransisco G.
Washington
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Fransisco said the staff were very good, and they gave good service.
This review was collected via phone interview by Customer Research Inc.

RT
Renee T.
Sultan, WA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Outstanding local service
Mike, the owner, and Sean the mechanic, were so helpful when my Mini Cooper, out of the blue, had a malfunction. They put it on the scope, found the difficulties, ordered the parts on a Wednesday and had it back to me by Friday.
I used to drive a Volvo and this was my shop of choice for its maintenance as well.
Excellent, professional service, AAA rated, I won’t go anyplace else. Renee T

JL
Jason L.
Monroe, WA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Great Service!
The mechanical repairs were made to my 2011 BMW X5 in the proper time frame and for the quoted price with excellent results! This is a great Automotive repair shop. Mike and his crew absolutely know what they are doing.

MK
Mark K.
Snohomish, WA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Mark said they took good care of him and quickly.
This review was collected via phone interview by Customer Research Inc.

AS
Abigail S.
Washington
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Abigail said she would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jennifer M.
Snohomish, WA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Jennifer said it was a lot easier and it didn't cost as much the Mini dealership.
This review was collected via phone interview by Customer Research Inc.

DA
Darris A.
Washington
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Darris said the business did alright when analyzing his vehicle.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Monroe, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Exceptional customer service
Thank you again Monroe Foreign Auto for fixing my engine problems - all the trouble-shooting and keeping costs down - the car runs great! Also appreciate so much your customer care and service - truly exceptional!

JT
Jesus T.
Monroe, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Jesus said the staff was efficient, quick, and helpful.
This review was collected via phone interview by Customer Research Inc.

LV
Louis V.
Washington
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Louis said the business did great. They had fantastic customer service and they kept him up to date on the work.
This review was collected via phone interview by Customer Research Inc.

EB
Ernie B.
Washington
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Ernie said the staff did well by him and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

LG
Leroy G.
Washington
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Leroy said the staff does very good work, and they pay attention to their customers, so that's where he'll go. They're exceptionally good at what they do. In this day and age, there's not very many good folks out there to do business with and this place is. So he really appreciates that. They're very very good and trustworthy and reasonable. They do what he wants, so that's nice.
This review was collected via phone interview by Customer Research Inc.

AF
Andy F.
Snohomish, WA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2018 Category: Service
Andy said they give good quality service. They call back right away to let him know the problem, and the staff quickly gets on it.
This review was collected via phone interview by Customer Research Inc.

MY
Michelle Y.
Washington
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Michelle said the business was friendly and they were prompt. They did a good job and all for a fair price.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Monroe, WA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Scott said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Monroe, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
outstanding customer service
Thanks again Mike for doing all you could to help me out and finding the best long term solution to my problem. I'm still kicking myself for not getting the car into you guys at the first sign of rough engine idle. Lesson learned. Also appreciate you insisting on the 500 mile re-check.

BK
Bruce K.
Marysville, WA
Acura 3.5RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Made room for us
Mike The Scheduler (?)
Thanks for getting us in so early and soon. Inside door latch on her Acura broke. Couldn't get out!! These guys got the Acura in, called 3 hours later, "come and get it". Magician Mechanic made hard to get part outta the odds and end drawer. Clean shop, honest family guys & gals. Waddaya want?

Next breakdown... Monroe Foreign Auto!

SH
Sarah H.
Lake Stevens, WA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Sarah said the owner was great and did good work.
This review was collected via phone interview by Customer Research Inc.