Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

547 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


LG
Leroy G.
Washington
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Leroy said the staff does very good work, and they pay attention to their customers, so that's where he'll go. They're exceptionally good at what they do. In this day and age, there's not very many good folks out there to do business with and this place is. So he really appreciates that. They're very very good and trustworthy and reasonable. They do what he wants, so that's nice.
This review was collected via phone interview by Customer Research Inc.

AF
Andy F.
Snohomish, WA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2018 Category: Service
Andy said they give good quality service. They call back right away to let him know the problem, and the staff quickly gets on it.
This review was collected via phone interview by Customer Research Inc.

MY
Michelle Y.
Washington
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Michelle said the business was friendly and they were prompt. They did a good job and all for a fair price.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Monroe, WA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Scott said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Monroe, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
outstanding customer service
Thanks again Mike for doing all you could to help me out and finding the best long term solution to my problem. I'm still kicking myself for not getting the car into you guys at the first sign of rough engine idle. Lesson learned. Also appreciate you insisting on the 500 mile re-check.

BK
Bruce K.
Marysville, WA
Acura 3.5RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Made room for us
Mike The Scheduler (?)
Thanks for getting us in so early and soon. Inside door latch on her Acura broke. Couldn't get out!! These guys got the Acura in, called 3 hours later, "come and get it". Magician Mechanic made hard to get part outta the odds and end drawer. Clean shop, honest family guys & gals. Waddaya want?

Next breakdown... Monroe Foreign Auto!

SH
Sarah H.
Lake Stevens, WA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Sarah said the owner was great and did good work.
This review was collected via phone interview by Customer Research Inc.

LI
Larry I.
Monroe, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Battery issues
They seem to have found a solution to my issue quickly.

DR
Danny R.
Washington
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Danny said the mechanic was a really nice guy. The service was really good, and the staff got everything done in a timely manner, so he was really happy with it
This review was collected via phone interview by Customer Research Inc.

FG
Fransico G.
Washington
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Fransico said the staff at this business did a very good job.
This review was collected via phone interview by Customer Research Inc.

AT
Alyssa T.
Monroe, WA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Friendly, Professional Service
Mike was very kind and communicative throughout the process of maintenance on my vehicle. I will be coming to Monroe Foreign Auto routinely for my vehicle.

IG
Ian G.
Washington
Acura 3.0CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Ian said they have good service and that they are nice and honest.
This review was collected via phone interview by Customer Research Inc.

AM
Alan M.
Washington
BMW 328is
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Alan said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

DD
Debbie D.
Snohomish, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Definitely recommend Monroe Foreign Auto
I have been going to them for years, through different vehicles and they always provide top notch service at a fair price. Wish they were open on Saturdays, but you can't have everything!

IG
Iris G.
Washington
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Iris said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JR
Jesus R.
Washington
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jesus said the service was quick, friendly, convenient, and he was in and out. The employees were friendly and they gave him a military discount.
This review was collected via phone interview by Customer Research Inc.

RA
Rachel A.
Monroe, WA
Volkswagen Rabbit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Rachel said they're helpful and willing to do more.
This review was collected via phone interview by Customer Research Inc.

KM
Korbett M.
Snohomish, WA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Korbett said the business was very personable and they did a good job in quoting and finding out things they needed. They did an good job overall.
This review was collected via phone interview by Customer Research Inc.

HB
Haven B.
Washington
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Haven said the staff exceeded her expectations with their communication and customer service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Monroe, WA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018
89 Mustang 5L
The vehicle was repaired properly. It was returned clean including the steering wheel which is important to me.

Displaying Review 1 - 20 of 547 in total