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Monroe Foreign Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(599 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

The only AAA-approved auto repair shop in Monroe, Foreign Auto Repair is the most trusted shop in Monroe by women who are often taken advantage of in the car service industry. We purposely decided to change that, and our customers tell us they choose us for truck and car service and repair because we “always do a good job, keep costs The only AAA-approved auto repair shop in Monroe, Foreign Auto Repair is the most trusted shop in Monroe by women who are often taken advantage of in the car service industry. We purposely decided to change that, and our customers tell us they choose us for truck and car service and repair because we “always do a good job, keep costs down, complete work quickly and never leave dirt or a mess in my vehicle.” Customers have really responded to our promise to take care of them and their cars as if they were family, and we continue to earn 100% on monthly AAA customer satisfaction surveys.

Specialized in Foreign Auto Repairs and Servicing
Our ASE and Washington State certified mechanics are qualified to work on a wide range of foreign makes and models, including Audi, Acura, BMW, Honda, Hyundai, Kia, Infiniti, Land Rover, Lexus, Mazda, Mercedes, Mitsubishi, Nissan, Saab, Subaru, Suzuki, Toyota, Volkswagen, and Volvo. We’re also certified to service and repair hybrid vehicles. With many Volkswagen factory-trained technicians on staff, we don’t just consider ourselves auto service experts; we’re foreign auto aficionados!
...more

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(360) 794-5211

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
18970 US 2 Monroe, WA 98272
Monroe Foreign Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(599 Reviews)

AP
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Amy P.
Gold Bar, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/20/2024
0
Unfavorable
Pros:
They got me in within 24 hrs of my initial call.
Replaced the bad pump within 36 hrs of initial call.
The car was already diagnosed so i knew it needed the inverter water pump. I was told on my initial call it would be 445 out the door.
Cons:
I was charged a diagnostic fee of 175.04. Charged 682 for the repair. Total charges 885.
When I asked why the cost doubled from the previous day there was no coherent answer.
That is the very definition of click bait. Told its one price, bring it in and being charged another price. I was backed into a corner from the get go being charged for a second diagnostic fee. Couldn't afford that and repairs at the dealership both. Next time I'll go straight to the dealership.

JY
Jim Y.
Evansville, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
verified customerVerified Customer
Category: Service
Jim said he had a great experience, and that he appreciated the business. They got him right in and were in the ball park with their price.
Recommended

IG
Ian G.
Monroe, WA
Acura 3.0CL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
verified customerVerified Customer
Category: Service
Ian said that there was something wrong with his vehicle that most places typically can't do. This place was able to fix it. They were very helpful to him.
Recommended
Bret C. from Monroe Foreign Auto responded on 11/26/2019 03:36 PM

Thank you Ian!


RT
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Renee T.
Sultan, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
verified customerVerified Customer
Honest and reliable,
This shop has integrity. After servicing, I always feel safe knowing the mechanics are certified, it’s a AAA approved shop, and I have brought my vehicles here over the past forty years without a complaint. In a world of mediocrity, this shop provides honest, reliable safety and service.
Recommended

JG
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Jo Allis G.
Snohomish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019
verified customerVerified Customer
Great service
First time there was about 2 years ago. Recommended by AAA. My serpentine belt broke. They are good and reasonably priced. I have been getting oil changes there and have some maintenance done.
Recommended

Verified Customer
Monroe, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/07/2019
verified customerVerified Customer
Good work, super spendy!
They can't always fit you in when you need. They are super expensive, but do good work.
Recommended

AT
April T.
Castle Rock, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2019
verified customerVerified Customer
Category: Service
April said the business had good service.
Recommended

JP
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John P.
Monroe, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
verified customerVerified Customer
Highly recommended Auto Shop
2 minutes ago
I am one satisfied customer! This is the only repair shop I will use now. They have always been honest and upfront, which I really appreciate. I had work done on my truck a few weeks ago, and when the same issue started happening again - I was told to bring my truck back in. Monroe Foreign Auto was true to their warranty and took care of the problem at no extra cost. They take very good care of their customers and do excellent work!
Recommended

GB
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Gary B.
Snohomish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
verified customerVerified Customer
Always great service
Have been bringing my cars her for years and have always received top notch service! Highly recommended!
Recommended

JS
Joel S.
Snohomish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
verified customerVerified Customer
Category: Service
Joel said they did awesome and they did great every step of the way.
Recommended

SP
Shawn P.
Monroe, WA
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
verified customerVerified Customer
Category: Service
Shawn said he took his vehicle to this business for a new drain plug filter and to replace 2 taillight bulbs. He would recommend this business for service.
Recommended

RS
Rankin S.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
verified customerVerified Customer
Category: Service
Rankin said the staff is professional, and the place is clean. He stated they got his vehicle in right away, and it was fixed and ready to go the next day. He described the experience as seamless mechanical work and plans to use them for all his automotive needs.
Recommended

KK
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Kim K.
Edmonds, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
verified customerVerified Customer
Electrical problem
Electrical system was diagnosed quickly and a new alternator installed within 3 hours. Up and running that afternoon, thank you.
Recommended

BD
Brady D.
Mount Vernon, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2019
verified customerVerified Customer
Category: Service
Brady said the business was honest with him and they got his vehicle done quick. He was in and out.
Recommended

BW
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Bob & Robin W.
Monroe, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2019
verified customerVerified Customer
At ease
I appreciate the timely inspection report from Brett that gave the tech time to address the issues that they had spotted, and the unpressured way he gave me options to proceed or wait with the recommendations
Recommended

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