Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

478 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


GH
Gunther H.
Snohomish, WA
Volkswagen Jetta Sedan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Gunther said this business overcharges on labor. The first day he was there from 9:00 to 9:30, and got charged for a whole hour of labor.
This review was collected via phone interview by Customer Research Inc.

DF
Dave F.
Monroe, WA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Car Repair
1998 Toyota RAV was in need of repair. The shop was clean, friendly and very knowledgeable. My repair was completed in a timely manner and even under estimate. I appreciated the service. 5 stars no problem

CB
Cody B.
Washington
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Cody said he was pleased with the service. The price came in under the quote. The vehicle works fine, and it was washed.
This review was collected via phone interview by Customer Research Inc.

SK
Sean K.
Washington
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Sean said the mechanics provide consistently good service.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Snohomish, WA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Kathy said she has always taken her vehicles to the business and the staff is so nice.
This review was collected via phone interview by Customer Research Inc.

SP
Shawn P.
Monroe, WA
Mercedes-Benz C230
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Shawn said Mike was friendly and extremely service-oriented. Mike took the time to answer all his questions. The staff, in general, went the extra mile over even the simplest of requests.
This review was collected via phone interview by Customer Research Inc.

CF
Cabot F.
Snohomish, WA
Toyota 4Runner
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018
Just what I needed
Work done was nothing more than what was needed. No call half way through the day telling me they found something else needing repair or replacement. Would have rated 5 stars if open later and/or weekends.

WS
Wendy S.
Sultan, WA
Subaru Legacy Sedan (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Wendy said the staff completed the service in a timely manner, and the price was exactly what was quoted.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Snohomish, WA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Fair and honest, no bs
Straight forward quote, done in less than a day, no bs, quality work.

NS
Natalie S.
Arlington, WA
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Natalie appreciated the help the business gave her. They were willing to have a conversation with her and they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

BS
Becky S.
Gold Bar, WA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Integrity
These folks are to be trusted to know their stuff. They are kind, honest, and sympathetic when the truth (cost) hurts.

KC
Kim C.
Washington
Mazda 626
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Kim said the staff were quick and provided good service.
This review was collected via phone interview by Customer Research Inc.

JG
Jesse G.
Washington
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Jesse said the staff provided a really good customer service experience, and did not over charge her.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Washington
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Terry said the staff all knew what they were doing. Mike was awesome.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Snohomish, WA
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Mark said this business did excellent work. He was pleased with their work and their prices were fair.
This review was collected via phone interview by Customer Research Inc.

EL
Eric L.
Washington
Volkswagen Beetle Coupe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2018 Category: Service
Eric said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WM
Wayne M.
Monroe, WA
Volkswagen Vanagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Timely and the price was fair
They were knowledgeable about my car, completed the service in a time fashion, and the price was fair.

JW
Jill W.
Snohomish, WA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
They are very personable and get the job done.
Better than taking your ride to a busy and load dealership.

JR
Joey R.
Washington
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Joey said the staff made the service quick and easy.
This review was collected via phone interview by Customer Research Inc.

JG
Jo Allis G.
Snohomish, WA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2018
Great Service
They had my car repaired quickly and at a reasonable price. Very nice and efficient. Highly recommended.

Displaying Review 1 - 20 of 478 in total