Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

104 Reviews

99% Would Recommend
Latest Review about 4 years ago

Reviews


SM
Sandra M.
Santee, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2014
100% honest and great service!
I am over joyed to have a place to take my car and have 100% trust they aren't ripping me off. Debbie the owner goes over every detail with me on repairs and the price. They are fast and so dependable. Thank you motec for awesome service. My car has never run better.

JS
JOHN S.
Poway, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2014
Friendly and convenient
So far always happy with the work. Only criticism is I had to explain I wanted the manufacturer's recommended service rather than just an oil change to three people. Once that issue was settled communication was excellent.

MM
MARTI M.
San Diego, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2014
FABULOUS SERVICE
Love the team at MOTEC! Affordable, prompt and friendly.

PJ
PAUL J.
San Diego, CA
Acura 3.2TL
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/20/2014
Misdiagnosis
Your technician badly misdiagnosed my car noise as being transmission related when it was really a front-right wheel hub bearing. That's a pretty bad call isn't it? I think it is. That doesn't give me the confidence that I need to entrust my car in his hands. You guys in the front office are super nice but you need to review your choice of guy in the back. I will be trying John' Foreign Auto Repair for a while. It's not as convenient as your place but so far they are 1 for 1.

KC
KANNIKA C.
San Diego, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2014
Expertise and friendliness
The service was timely and all staffs were very professional and friendly.

EM
ENGLE M.
Poway, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2014
The Extra Mile
Outstanding service! They really get it. They squeezed me in (and they really didn't have to) on a very busy day. Got me taken care of in short order. Explained everything in easy to understand language and gave me some good tips regarding getting my car smog checked, too. Very reasonable prices. I trust this place!!

EH
Eric H.
Chula Vista, CA
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2014 Category: Service
Eric said Debbie was there throughout the whole process and he is completely satisfied.
This review was collected via phone interview by Customer Research Inc.

JC
Jr C.
San Diego, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2014 Category: Service
JR said this business was quick, fast and they have a great waiting area.
This review was collected via phone interview by Customer Research Inc.

JP
Jeannie P.
Santee, CA
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2014 Category: Service
Jeannie said this business put a new motor in her vehicle. She got her vehicle back 4 or 5 days late because they kept finding things to take care of. Everything went well with her service, and her vehicle is running fine. The owner of this business is a friend of hers.
This review was collected via phone interview by Customer Research Inc.

JS
Jonathan S.
Volvo 850
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2014 Category: Service
Jonathan said this business has good service, along with fair prices.
This review was collected via phone interview by Customer Research Inc.

JA
JUSTIN A.
San Diego, CA
Honda Accord
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/20/2014
Friendly but slow service
A simple oil change took almost 2 hours. The correct oil filter wasn't on hand to do the oil change, which required a delivery. I wasn't told about the delay until I waited around for well over an hour. This slow service happened even with an appointment in advance, where they knew what type of car I was bringing in and was to be done to it.

SW
Sophia W.
San Diego, CA
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2014 Category: Service
Sophia said the business made it so she did not have to worry and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JI
Justin I.
California
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2014 Category: Service
Justin said he is very happy with the service at this business. They offered suggestions on other repair services he would need in the future and they are fairly priced.
This review was collected via phone interview by Customer Research Inc.

TS
Taylor S.
California
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2014 Category: Service
Taylor said this business was quick, fairly priced, and very helpful.
This review was collected via phone interview by Customer Research Inc.

CR
CHARLIE R.
San Diego, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2014
great
prompt and absolutely charming service and help. Had total feeling of honesty. Will definitely recommend to others and without hesitation be there for any needed service. Thanks much

LR
Luciano R.
San Diego, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2014 Category: Service
Luciano said this business provided good service. They were fast and efficient with his vehicle. He took his vehicle in one day and they finished the job same day.
This review was collected via phone interview by Customer Research Inc.

TG
Terry G.
Coronado, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2014 Category: Service
Terry said this business comes and picks up her vehicle, takes care of it and then returns it to her, so she doesn't have to miss any work.
This review was collected via phone interview by Customer Research Inc.

BF
Benjamin F.
San Diego, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2014 Category: Service
Benjamin said they got him out in time. They gave him an assessment without charge.
This review was collected via phone interview by Customer Research Inc.

DL
Debbie L.
San Diego, CA
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2014 Category: Service
Debbie said this business has everything. They are courteous, nice, and prompt. They spoke to her about everything they were going to do to her vehicle. They are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

AJ
April J.
Lakeside, CA
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2014 Category: Service
April said this business in every aspect has great service. She appreciated the way they treated her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 104 in total