Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1146 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


RD
Robert D.
Olyphant, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Professionalism of your employees
always outstanding service and your entire staff is great , including your van service.

TH
Todd H.
Wilkes Barre, PA
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Great service at this part of Motorworld!
The Hyndai service component really good and helpful (in contrast to the Honda sister group - or should I say the service at dealership good but Honda does not back any of their vehicles up so unsatisfying past there). Those at Hyndai awesome - great car (Ioniq) plus the service and sales staff very helpful, courteous, patient, and informative!

Verified Customer
Warrior Run, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Excellent service
I would like to thank everyone that I dealt with at Motorworld. They have excellent customer representative who are friendly and helpful

Verified Customer
Honesdale, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
2016 Tuscon
Fast service

Verified Customer
Dallas, PA
2013 Hyundai Elantra Gt
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2018 Category: Service
Repeated car troubles
Motorworld is great. My family have been loyal customers fr over 25 years. The issue I have right now is that the technicians do not seem to be able to fix the issue with my vehicle. I am happy that it is still under warranty, but I would be quite upset if I was about to bring my vehicle in fir the third time in a month to fix the same issue.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/17/2018

Thank you very much for your time discussing the issue at hand today.  I spoke with the technician working on the vehicle and stressed the point of fixing vehicles properly, then most importantly verifying the correction.  I will make sure this issue is addressed.  I look forward to meeting you on Monday.  Thank you again for your business!

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

KK
Kelley K.
Sweet Valley, PA
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Awesome service
The staff a quick lube is amazing. Very fast and efficient!

Verified Customer
Wyalusing, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
customer service
The customer service here is great! They are efficient when you are unable to leave your car for service and you must wait.
They care about your vehicle and you!
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

JM
James M.
Dallas, PA
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Service
The service manager Mike worked with our extended warranty company and kept us in the loop with what was going on.
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

JM
Jennifer M.
Shickshinny, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great customer care after sale.
Great friendly customer service.
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

DS
Donna S.
Dalton, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Staff
The personnel are excellent. They are friendly, helpful, and courteous. J.J. always takes good care of us. He answers our questions and makes sure we get the correct service for our needs.
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

SG
Sharon G.
Mountain Top, PA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
service, personnel
Was very pleased at the time spent to check my issue, in and out in an hour with no extra expense, problem easily solved.
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

RT
Robert T.
White Haven, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
The best customer service!!
Always satisfied!!
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

Verified Customer
Archbald, PA
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Outstanding
Service was great and staff were extremely helpful
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

EB
Edward B.
Forty Fort, PA
2005 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Great Service Reasonable Expense
Fast, reasonably priced quick lube and more. They checked tires and tire pressure.
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

AH
Amy H.
Edwardsville, PA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Amazing staff
Absolutely above amazing staff there, no matter what my trouble, questions, or worry they always help in a hurry. Love motorworld and love the awesome treatment I get anytime I'm needing their assistance.
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

Verified Customer
Wilkes Barre, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Oil change
Excellent
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

ST
Stacey T.
Jim Thorpe, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Routine Service
Service provided was very good. Waiting area is nice. Service Tech went over everything and was very nice.
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

MP
Michael P.
Wilkes Barre, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Vehicle service
It still takes longer than expected to have your vehicle serviced when you wait
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

Verified Customer
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
45K Service and Investigate Noise from Transmission
All work/investigations completed and transmission noise corrected.
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com

Verified Customer
Scranton, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Good service
Professional and good service
Shelley P., Customer Relations Manager from MotorWorld Hyundai responded on 07/16/2018

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Shelley Puzzetti
Customer Relations Manager
MotorWorld Hyundai
570.829.3500
spuzzetti@motorworldgroup.com