Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,742 Reviews)

ReScore Reviews™ (39)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
93% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JF
John F.
Hazleton, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020 Category: Service
Motor World in Wilkes-Barre, PA provide excellent quality service - nothing is too much for them to do for you
great service - JJ in Motor World, Wilkes-Barre, PA provides excellent service - great service advisor

DC
David C.
Beaver Meadows, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020 Category: Service
Phone Call
I received a call concerning my complaint about motor world and I was pleased with the results. I'm glad my complaint is being looked into. Thank you for listening.

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/26/2020 Category: Service
Communications
As I said communication needs to be better
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/26/2020

I apologize for the lack of communication during your recent visit.  Thank you again for taking the time to talk with me tonight about your visit and what we need to do to improve our business.  We look forward to seeing you at your next visit!


Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

KD
Karen D.
Plymouth, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020 Category: Service
peace of mind
The staff was very efficient and work was done in a timely manner...appreciate being informed on all services.Feels good knowing that your vehicle is safe and the work was done right.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/26/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

MM
Mary M.
Kingston, PA
2007 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020 Category: Service
Oil lube and inspection was done while I waited in a very timely matter.
Very satisfied.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/24/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

SG
Sharon G.
Mountain Top, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
FRIENDLY AND COURTEOUS
SERVICE IS PROMPT, PEOPLE ARE FRIENDLY, WAITING AREA IS CLEAN AND RELAXING.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/24/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

GB
Glenn B.
Benton, PA
2020 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Service
Well done
Delivered to place of employment and picked up in a timely fashion. Job well done.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/24/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

GC
Gerard C.
Sugarloaf, PA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
Awesome people that truly care about the consumer. Keep up the stellar work.
Would highly recommend.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/13/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

TK
Theresa K.
Hazle Township, PA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
Awesome
I have never had issue with service dept!
Everyone is friendly, does not try to up sell , reminds me of service coming up..do not wait extended length of time... trying to fit appointments in with my time schedule can be difficult, but they always do their best
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/12/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

DB
Deborah B.
Jermyn, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
Motorworld Hyundai
We are always pleased with the timely manner, professionalism, and great service.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/12/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

JG
John G.
Exeter, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
2015 Regular Maintenance
The mechanic and service personnel were very thorough and friendly..
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/12/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

CS
Charles S.
PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2020 Category: Service
Clean and professional
Clean and time was good
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/12/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

BS
Beverly S.
Lehighton, PA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Service Review.
Quick Service
Friendly Staff
Fair Prices.
Nice waiting areas
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/12/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

MW
Margaret W.
Wilkes Barre, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Great job!
Always do great work and have great customer service! Always satisfied with the job they do!
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/12/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

CB
Chris B.
Kingston, PA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Service call , inspection , emissions , oil change
I had my inspection and emissions done there for my 2019 Elantra and got my first oil change , and surprisingly was free. The people are professional and courteous and go over everything with you plus I didn’t know they will shuddle you within 10 miles which is fantastic , I’ll def go back
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/12/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

FC
Francis C.
Shavertown, PA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020 Category: Service
Good Job
Service was friendly and very timely. Also easy to get an appointment that fit my schedule.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 02/12/2020

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758