Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1548 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.200004/5Overall Rating 4.200004/5Overall Rating 4.200004/5Overall Rating 4.200004/5rating 4.200004
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
93% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


DR
Debra R.
Lake Ariel, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great Service and Timely
As always great service and timely.

Verified Customer
Pittston, PA
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2019 Category: Service
Recall
Engine management system recall was fixed. No inspection of engine was done to check for possible damage due to recall.

MC
Mary C.
Pittston, PA
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Always great service
The service advisor keeps me up dated . Great people at MotorWorld.

Verified Customer
Wilkes Barre, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Inspection
Advisors kept me posted on progress on my vehicle

GW
Gary W.
Scranton, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Usual good service...
Always receive a call afterwards to make sure I was happy with everything. About the only thing that could be done better would be to be able to schedule an appointment and not have to wait for an opening 2 weeks into the future.

JM
John M.
Forty Fort, PA
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Great service. Easy to schedule appointments.
Good service.

SC
Sheri C.
Kingston, PA
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Fast.
The employees are always very efficient and very courteous.

PS
Paul S.
Nanticoke, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Service
Clean, professional service..Car was done when told it would be.Pricing was higher but had manufacturing coupons making it comparable to other svc shops . I have chosen to make the dealership my service provider because it does CUT OUT ALL THE bickering between another service facility and the dealership when a major issue is discovered when your car is not serviced by the dealer they make it very difficult for a repair to be done if it is being serviced by an outside company ie Firestone American Car Care Etc. So Dealership basically forces you into using their service dept and at higher prices and huge wait time to get vehicle appt compared to other svc garages but as I stated so far the dealer services have been top lnotch and professional. Even tire prices were comparable so bought 4 tires at dealership which is great if you have road hazard purchased from them as then no bickering over a tire etc as dealerships svc do if tires were purchased at another tire shop..Basically you are trapped to utilize their service dept. So I have bowed to the almighty motor world..

Verified Customer
Scranton, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Hyundai service
Great service, easy wait, nice waiting area and bathrooms, and nice service agent.

Verified Customer
Scranton, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Not having the vehicle tied up all day
Time took less than expected to service my vehicle
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/08/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

 

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

CC
Conrad C.
Scranton, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
N/A
N/A
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/08/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

 

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

CN
Cindy N.
Tunkhannock, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
Saturday appointments
MotorWorld does a good job, but on the rare occasions I need to go there, I always feel like they are trying to have more work done to my car than needed.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/08/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

 

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

CP
Constant P.
Wlks Barr Township, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2019 Category: Service
More people who know your car.
Car wash.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/08/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

 

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

JF
John F.
Hazleton, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
good service - timely manner - personable associates
Service was excellent - will certainly return
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/03/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

Verified Customer
Wlks Barr Township, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Great
Definitely the friendly and courteous employees!!!!
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/03/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

Verified Customer
Hazle Township, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Very customer friendly
My representative was so pleasant and very helpful. Brought a bunch of special coupon offers and he patiently helped go through to provide me with the best deal.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/03/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

EP
Edward P.
Wilkes Barre, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
damaged tire
Excella t service and attitude from employees.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/03/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

Verified Customer
Harveys Lake, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Recent Service
The staff is always knowledgeable and friendly.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/03/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

CB
Claire B.
Sugarloaf, PA
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Fast and Friendly
Had 4 new tires installed and 4 wheel alignment done. We had the shuttle take us into town for an appointment. The friendliness of the driver was very overwhelming. Cami took care of getting our vehicle in and out in a very timely manner.
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/03/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758

Verified Customer
Exeter, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Speedy Sevice
Kudos to JJ Durr...his explanation and personality lends to a calming effect
MICHAEL J G., Service Manager from MotorWorld Hyundai responded on 07/03/2019

It was our pleasure servicing your Hyundai and we would be happy to help with any future vehicle needs.

Michael Gyory
Motorworld Hyundai Service Manager
mgyory@motorworldgroup.com
570-821-3758