Reviews
CM
Chris M.
Florida
BMW 5 Series
Verified
Chris said the employees provided excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RA
Ryan A.
Florida
Nissan GT-R
Verified
Ryan said they have flawless work, and treat him like family.
Recommended
This review was collected via phone interview by Customer Research Inc.
SR
Stelin R.
Florida
BMW X5
Verified
Stelin said the staff provided great service on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
FB
Felix B.
Florida
BMW 3 Series
Verified
Felix said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RA
Reinier A.
Miami, FL
Mercedes-Benz E350
Verified
Reinier said they did a wonderful job and everything was great in every way.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
Ernesto S.
Florida
BMW M3
Verified
Ernesto said the business was nice and clean, they provided nice customer service, and did fast work. The business explained what they were doing to his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
LK
Li K.
Florida
BMW M3
Verified
Li said the staff were very professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
CJ
Cancio J.
Florida
BMW 5 Series
Verified
Cancio said that the experience at the place was perfect and they did good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Scion tC
Verified
only place I trust for installs, best around by far!
Had my headers installed and it came out beyond perfect! Quick service and plenty attention to detail. loved the waiting room/lounge, they even had coffee!
Recommended
MM
Michael M.
Miami, FL
BMW 3 Series
Verified
Great service
Needed routine service and an additional door lock replacement. Was done in a timely manner and everything done correctly. Saved probably $300 compared to going to a BMW service dept. Highly recommend.
Recommended
Verified Customer
Miami, FL
MINI Cooper Coupe
Verified
Trustworthy
Very friendly guys. Always trying to go the extra mile for customer satisfaction. Most importantly trustworthy shop!!!!!!
Recommended
MV
Michaelangelo V.
Miami, FL
BMW 135i
Verified
Best Customer Service
The folks at MPI in general are all very knowledgeable, trustworthy and very fair. After 2 years of taking my BMW to them for general maintenance as well as performance. I have not had even the smallest of complaints or concerns. They have been able to make my car very enjoyable for me and the experiences I have had there are enjoyable as well. I always recommend for anyone to go to MPI for any of their service, maintenance or performance needs on their BMW, GTR or any other car they specialize in.
Recommended
AG
Adrian G.
Florida
BMW 3 Series
Verified
Adrian said the business did really good work with getting his vehicle fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
SF
Samantha F.
Florida
BMW 3 Series
Verified
Samantha said that her initial experience seemed good, but she had taken her vehicle to the facility to get help with a warning light problem and was told that it would be hundreds of dollars to make the repair. She had it towed to another facility where it was determined that a five minute procedure could fix her problem. She will neither be back nor recommend them.
This review was collected via phone interview by Customer Research Inc.
TN
Timothy N.
Florida
BMW 328i
Verified
Timothy said they've been pretty good to him, every time he goes.
Recommended
This review was collected via phone interview by Customer Research Inc.
DA
Daniel A.
Florida
Mercedes-Benz C63
Verified
Daniel said Alex did a great job and he really appreciates all of his help.
Recommended
This review was collected via phone interview by Customer Research Inc.
SW
Saleem W.
Miami, FL
BMW M4
Verified
Saleem said the staff provided very friendly service and good prices. They were very quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
LD
Lore D.
Miami, FL
Professional and great service! Very thorough
BMW had a damaged sensor that messed up the module. MPI was onpoint; they were thorough and had competitive prices. First time I use MPI and will use them again wholeheartedly in the future. Thank you MPI for your professionalism and honesty in repair the BMW. Keep up the great work.
Recommended
AR
Alex R.
Florida
Toyota Supra
Verified
Alex said he likes this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
OR
Osmany R.
Florida
BMW 3 Series
Verified
Osmany said this business was very accurate in saying when the vehicle would be ready, the business was very clean, very organized, he liked the way this business works.
Recommended
This review was collected via phone interview by Customer Research Inc.