Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

127 Reviews

99% Would Recommend
Latest Review 6 months ago

Reviews


DM
Debbie M.
Woodbine, MD
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/09/2018
would never use again or recommend.
Took my truck here on a recommendation. Trying to figure emissions problem out. While Mark, the mechanic was looking into the problem which was taking weeks. I needed to go out of town so in the 5 weeks he had it he only did oil change and tire rotation. When I returned to town I took it back to him, he told me I need rear axle seals. He did them and I got it back, went to PA the following weekend and lost brakes on way home. Towed to him since they were the last ones to do work. Now he tells me I need the Hydra Boost replaced. Did that, got truck back NO BRAKES!!!. I use this vehicle for me daycare business so I took back to my other mechanic to look at. I need rear axle seals. he tells me..WHAT.. Mark at MT Airy Motors NEVER did them. Spoke to the wife they won't refund money, they have the right to look at and fix.....WRONG, THE WORK WAS NOT DONE IN THE FIRST PLACE!!!! So I think they should be honest and return the money paid!!

RA
RON A.
Woodbine, MD
Lincoln Zephyr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Fair Pricing and Excellent Service
I have been dealing with Mt. Airy Motors for approximately 40 years. I have always been impressed by the knowledge and skills of the mechanics and owner. No matter what the vehicle they have been able to keep my cars running from my MGB in the 1970's to my Toyota Camry today.

JB
John B.
Maryland
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2018 Category: Service
John said they did a good job but he feels like they over charged him to put in a head light.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Mount Airy, MD
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Tom said the service was good.
This review was collected via phone interview by Customer Research Inc.

GS
Gregory S.
Mount Airy, MD
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Gregory said he had asked for both headlights to be put on, but the staff only put one. Overall, this business was great every time he's been there.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Damascus, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Spoke with Scott's wife. She said she was happy with their service. The employees were quick and the prices were good.
This review was collected via phone interview by Customer Research Inc.

RP
Russ P.
Mount Airy, MD
Chevrolet Corsica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Russ said the service is always good.
This review was collected via phone interview by Customer Research Inc.

DD
DIANE D.
Gaithersburg, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Great Customer Service
Great Service! Efficient and Knowledgeable!

RC
Raymond C.
Woodbine, MD
GMC S15 Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Raymond said the service was great. The staff fixed his vehicle quickly. He was very pleased with the work and how they got him in and out.
This review was collected via phone interview by Customer Research Inc.

AD
Adrian D.
Westminster, MD
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Adrian said the service was good.
This review was collected via phone interview by Customer Research Inc.

JH
JOANN H.
New Market, MD
Mercedes-Benz 300SE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
All my questions were answered--the owner/mechanic showed me and explained work to be done.
Fred is very friendly and personable--All my questions were answered -- which made me feel very comfortable---I also saw the repair area and it was clean -- at the same time talked to Miguel(mechanic) and asked some questions which were answered. Finally, their prices seem to be very fair. Going forward, I believe I have finally found a great repair shop to take care of my 88 Mercedes. On our neighborhood site, I will definitely recommend Mt. Airy Motors.

EF
Eric F.
Gaithersburg, MD
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Eric said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

SS
Sheilah S.
Mount Airy, MD
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Sheilah said the business provided excellent service and she has dealt with them for years.
This review was collected via phone interview by Customer Research Inc.

SE
Sara E.
Union Bridge, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Sara said she has been a customer for a long time, and this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

GL
Glen L.
Mount Airy, MD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Glen said the staff was quick, and got everything done in a small amount of time. They helped him save money. He had requested a new fan belt, and they let him know the fan belt in his vehicle was still in good condition. He thanks them for their quick and honest service.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Mount Airy, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Tom said the business' service was good. They did everything they said they were going to do. It was in a timely fashion, and work was done right. He states he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

LM
Leonard M.
Mount Airy, MD
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2017 Category: Service
Leonard said the business didn't fully resolve the problem.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Maryland
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Eric said they were very generous at letting him make time payments.
This review was collected via phone interview by Customer Research Inc.

KH
Kris H.
Westminster, MD
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Kris said he has been doing business with this business for a long time. They are good people, and did a good job with the service.
This review was collected via phone interview by Customer Research Inc.

SS
Suzanne S.
Mount Airy, MD
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Suzanne said they did a great job.
This review was collected via phone interview by Customer Research Inc.

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