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Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(209 Reviews)

100% Would Recommend
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CC
Christopher C.
Mount Airy, MD
Honda Accord Cpe
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/09/2020 Category: Service
Christopher said the work is usually good, and reasonably priced, but this time customer service was lacking. The car was not ready for pickup until 11AM, so he had to wait three hours.
TED Y. from Mt. Airy Motors responded on 09/10/2020

I am sorry that you were unhappy with the time frame in which with your vehicle serviced. I believe the hold up was that we found 2 bad sway bar end links that we replaced for you. The parts had to come from Frederick which took alittle time. I appologize if I did not communicate well. Your next oil service is on me and it will be done swiflty and efficiently. Sincerely Ted York


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