Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

5452 Reviews

ReScore Reviews™ (105)

ReScore
Overall Rating 4.7809507/5Overall Rating 4.7809507/5Overall Rating 4.7809507/5Overall Rating 4.7809507/5rating 4.7809507
Original
Overall Rating 2.2115344/5Overall Rating 2.2115344/5rating 2.2115344rating 2.2115344rating 2.2115344
90% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


CG
Coree G.
Lake Worth, FL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Efficient service
Fast efficient service and friendly staff
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/16/2019

THANK YOU FOR THE GREAT RESPONSE AND 5 STARS


JS
Jorge S.
Royal Palm Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Top service
I have no complaints. The service experience was very courteous and professional. Thank you
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/16/2019

THANK YOU


RT
Ronald T.
Delray Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
my car
they know the car and do the job quickly
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/16/2019

THANK YOU


TM
Tara M.
Delray Beach, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Best job ever
This place was friendly. And did great work. And always with a happy face.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/15/2019

THANK YOU


BH
Bernard H.
Pahokee, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
The customer service
Very helpful and treat their customers with respect
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/15/2019

THANK YOU FOR THE RESPONSE AND 5 STARS


EM
Eunice M.
Boynton Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
My review
Awesome service dept
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/14/2019

THANK YOU


Verified Customer
Riviera Beach, FL
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Customer Service
Fred is always a pleasure to take my Genisis to.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/14/2019

THANK YOU


JR
Jarrett R.
West Palm Beach, FL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service!
I’d never take my car anywhere else! Brian May is my go to when I need anything done, I highly recommend him!!
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/14/2019

THANK YOU


RL
Renee L.
Boynton Beach, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great Customer Service
They treat every customer like family. This is not our first go around with Napleton's and it definitely won't be our last.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/14/2019

THANK YOU


MG
Michael G.
Vlg Wellingtn, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/13/2019 Category: Service
Pissed off
Too pissed to write.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/14/2019

OUR APOLOGIES


Verified Customer
West Palm Beach, FL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Very professional
I needed diagnosis as my car was acting up after repair (by another shop) after a wreck. They found several problems which had not been found by my insurance adjuster
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 02/13/2019

THANK YOU


CR
Christian R.
Vlg Wellingtn, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Excelente Service
I’m always been treated like someone special. I enjoy having my car serviced at this location. Steve, the service advocate, was very good in taking care of me.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 02/13/2019

THANK YOU


DS
Deloris S.
Riviera Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
It a.good place and friendly
Your service is good your service man mr Amont is great and very well speaker he make sure everything is take care thank you so much GOOD JOB
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 02/13/2019

THANK YOU


AB
Alice B.
Lake Worth, FL
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
D
Good service
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/12/2019

THANK YOU


BL
Belinda L.
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
n/a
n/a
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/12/2019

THANK YOU


DB
David B.
Lake Worth, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Excellent Genesis service manager and service
Service extremely knowledgeable and attentive
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/12/2019

THANK YOU


Verified Customer
Palm Beach Shores, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Clean, Place and Coffee.
Excellent place, service guys great. A place to take your vehicle to service.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/12/2019

THANK YOU


LL
Laura L.
West Palm Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Excellent Service
Excellent service with Steve and Armand. Always listening to my needs and very accommodating.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/12/2019

THANK YOU


RK
Richard K.
Hobe Sound, FL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Consistently Excellent Service
Fred and his team keep my 2012 Genesis running flawlessly.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/12/2019

THANK YOU


RH
Robert H.
Lake Worth, FL
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2019 Category: Service
Regular service
Normal oil change / tire rotation service, plus transmission flush, which was too expensive...but performed in a timely manner. It's worth a few extra dollars to me to know work is performed correctly.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 02/11/2019

THANK YOU