Reviews
MD
Marvin D.
Lake Worth, FL
Service review
More than once NWPB's service department never disappoints. I was approached by Ashly and she found my service advisor Bryan who is 💯all the time. Bryan, time again has been the best. I bought my car in Delray, but Napleton has the best Customer Service. Thank you Bryan for your friendly, professional customer service. Kudos.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/19/2018
THANK YOU
Verified Customer
Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Wonderful service!
I don’t know what magic the Napleton’s West Palm Hyundai engineers do to my Huyndai,..but after their service, it drives beautifully! Wonderful people, beautiful dealership!
Recommended
AP
Anthony P.
Vlg Wellingtn, FL
2017 Hyundai Elantra
Verified Customer
Bryan May made it all happen perfectly!
Bryan May was efficient and thorough in making sure my car was serviced properly and in a timely manner. He is pleasant, knowledgeable, and professional. You should see him!
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 12/18/2018
THANK YOU FOR THE 5 STARS
MM
Muir M.
Royal Palm Beach, FL
2013 Hyundai Sonata
Verified Customer
Car
All was great Fred my maintainance rep is awesome as usual
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 12/18/2018
THANK YOU FOR THE 5 STARS
Verified Customer
Fort Lauderdale, FL
2016 Hyundai Sonata
Verified Customer
Service took forever
The service in this dealership took forever. Waited 4 hours to replace an armrest. Unacceptable!
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/17/2018
MY APOLOGIES . I WILL CONTACT YOU
JW
James W.
Vlg Wellingtn, FL
2017 Hyundai Tucson
Verified Customer
Satisfied Customer
Review of car indicated that i needed new wiper blades. I replaced them with Rain-x blades.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/17/2018
THANK YOU
Verified Customer
Delray Beach, FL
2018 Hyundai Elantra
Verified Customer
Excellent
Little wait time very professional
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
CR
Caridad R.
Royal Palm Beach, FL
2015 Hyundai Accent
Verified Customer
Personable service
Alex is always quick and courteous.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
CW
Camile W.
Loxahatchee, FL
2017 Hyundai Elantra
Verified Customer
Awesome Service!!!
My service advisor, Nick Palermo, was awesome! I will definitely continue to go to the Napleton's Hyundai on Okeechobee because of him. He was very helpful! He made me feel like my needs were being met.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
RR
Regina R.
Loxahatchee, FL
2018 Hyundai Kona
Verified Customer
Best service
Alex took great care of me.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
LM
Leon M.
Delray Beach, FL
2015 Hyundai Sonata
Verified Customer
Great service
Everything was done and finished with a big smile and thank you.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
HB
Harold B.
Boynton Beach, FL
2015 Hyundai Elantra
Verified Customer
Harry Brown
Great service and staff(Armund)
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
CD
Chuck D.
Hollywood, FL
ARMAND IN SERVICE IS AWESOME!!!!
Armand in service provided me the kindest & most professional service experience I have EVER experienced at any car service location! Armand was A+++++ courteous, A+++++ attentive, and A+++++ PROFESSIONAL!!!! My opinion of Napleton's Service Department has SKYROCKETED because of this AWESOME person!!!! Happy Holidays Armand and everyone at Napleton's WPB!!!!
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
CD
Chuck D.
Hollywood, FL
ARMAND IN SERVICE IS AWESOME!!!!
Armand in service provided me the kindest & most professional service experience I have EVER experienced at any car service location! Armand was A+++++ courteous, A+++++ attentive, and A+++++ PROFESSIONAL!!!! My opinion of Napleton's Service Department has SKYROCKETED because of this AWESOME person!!!! Happy Holidays Armand and everyone at Napleton's WPB!!!!
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
BA
Branden A.
West Palm Beach, FL
2015 Hyundai Veloster
Verified Customer
Giovanni
He takes care of me like he would his best friend. I always go to see him. I trust him with my car because he is always honest and courteous.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
TL
Thomas L.
Oakland Park, FL
2017 Hyundai Veloster
Verified Customer
Thumbs up
Thumbs up
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/15/2018
THANK YOU
JA
Joseph A.
West Palm Beach, FL
2011 Hyundai Sonata
Verified Customer
Fast friendly service
Excellent
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 12/13/2018
THANK YOU FOR THE 5 STARS
Verified Customer
Riviera Beach, FL
2015 Hyundai Elantra
Verified Customer
ReScore Review™
Oil change
Thanks
Recommended
Original Review
Don Go On Sunday
Only 2 representative
Takes 25 minutes to complete paper work
Unfair
Manger Not In Uniform
Half Clean Your Car
Takes 25 minutes to complete paper work
Unfair
Manger Not In Uniform
Half Clean Your Car
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/13/2018
my apologies
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/17/2018
THANK YOU
Verified Customer
West Palm Beach, FL
2018 Hyundai Elantra
Verified Customer
Napleton's West Palm Beach Hyundai
Excellent experience
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 12/12/2018
THANK YOU FOR THE RESPONSE AND 5 STARS
Verified Customer
Sussex, NJ
2018 Hyundai Elantra
Verified Customer
Inaccurate recommendation Report
Please see my prior comments.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 12/12/2018
THANK YOU