Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Had various items worked on, was given a promised price not to exceed and a handshake, not very truthful, make sure you have Everything in Writing. Take photos prior and post work performed. Items broken, but told they were not responsible. Starter came loose causing damage to flywheel and other wiring components. Paid over $3000 for a AC system, fought over a month within their facility to resolve issues. I ended up having to contact manufacture with photos. Manufacture and another qualified installer of AC system had to fix all of their installation issues, for an additional $2500. THEY DO NOT WARRANTY ANYTHING THEY SAY. Myself and others I know have noticed when finished, they find something else for an additional cost. Without your permission or notification, just an extra charge, final price always higher than quoted.