Norm Reeves Hyundai Superstore

Overview

3032 Reviews

5 star

72%

14%

ReScore Reviews™ (60)

ReScore

Original

89% Would Recommend

100% Business Response

Latest Review 5 minutes ago

Reviews

All Service

Nelson L.

La Palma, CA

2011 Hyundai Sonata

Verified Customer

01/18/2019 Category: Service

Great service

Excellent

Recommended

Bryan A.

Torrance, CA

2017 Hyundai Sonata

Verified Customer

01/17/2019 Category: Service

Great Service!

Took my car in for routine maintenance and i was in and out before lunch! My service adviser was also very communicative. Only sour gripe i have is when i discovered that all Hyundai engines where using the faulty GDI technology. Not a knock on the dealer but to the engineers in Korea.

Recommended

Lisa M., Guest Relations Manager from Norm Reeves Hyundai Superstore responded on 01/17/2019

Bryan,
Thank you for sharing your 5 star review. We look forward to seeing you on your next visit. Have a great day!

Lisa Melson
Guest Relations Manager
562-405-3567
lmelson@normreevesford.com

Alice H.

La Palma, CA

2011 Hyundai Santa Fe

Verified Customer

01/17/2019 Category: Service

It is close to where I live. I can get a ride to my home so I don't have to wait at Hyundai.

I was told by a friend that Hyundai said they rotated her tires and apparently didn't as her tires wore out in a way that shows they weren't rotated. I hope that Hyundai is doing what they say they are charging us for. I have had good luck with my Hyundai and hope that it continues. My son lived in Korea for 18 years and recommended that I purchase a Hyundai. Gary Ohnesorgen was friendly and helpful. Always have your people remember to put on the label telling when your next service is due, so we can protect the longevity of our cars

Recommended

Lisa M., Guest Relations Manager from Norm Reeves Hyundai Superstore responded on 01/17/2019

Alice,
Thank you for sharing your 5 star review. We appreciate your business and look forward to seeing you on your next visit. Have a great day!

Lisa Melson
Guest Relations Manager
562-405-3567
lmelson@normreevesford.com

William B.

Whittier, CA

2015 Hyundai Elantra

Verified Customer

01/17/2019 Category: Service

Excellent Service

Well done!

Recommended

Lisa M., Guest Relations Manager from Norm Reeves Hyundai Superstore responded on 01/17/2019

William,
Thank you for taking the time to share your 5 star review. We are glad to hear you received excellent service from our Norm Reeves Hyundai Superstore team. We look forward to seeing you on your next visit. Have a great day!

Lisa Melson
Guest Relations Manager
562-405-3567
lmelson@normreevesford.com

Verified Customer

Westminster, CA

2016 Hyundai Genesis

Verified Customer

01/17/2019 Category: Service

Simple and smooth

They make everything simple and smooth. Give you the estimated time then they keep up with texts. Nice guys too.

Recommended

Lisa M., Guest Relations Manager from Norm Reeves Hyundai Superstore responded on 01/17/2019

Thank you for taking the time to share your 5 star review. We appreciate your business and look forward to seeing you on your next visit. Have a great day!

Lisa Melson
Guest Relations Manager
562-405-3567
lmelson@normreevesford.com

Verified Customer

Fullerton, CA

2010 Hyundai Elantra

Verified Customer

01/16/2019 Category: Service

Service Department doesn't disappoint.

Been taking my 2010 Elantra to Norm Reeves Hyundai for almost all services since the car was purchased there in December 2009. Most recent service was handled by Gary and he was very helpful, polite and professional. Thank you.

Recommended

Lisa M., Guest Relations Manager from Norm Reeves Hyundai Superstore responded on 01/17/2019

Thank you for sharing your valuable feedback. We are glad to hear our Norm Reeves Hyundai Superstore team provided you with professional service. We look forward to seeing you on your next visit. Have a great day!

Lisa Melson
Guest Relations Manager
562-405-3567
lmelson@normreevesford.com

Kamal P.

Yorba Linda, CA

2014 Hyundai Equus

Verified Customer

01/16/2019 Category: Service

Excellent and very timely service.

Service was performed to my satisfection and on time.

Recommended

Lisa M., Guest Relations Manager from Norm Reeves Hyundai Superstore responded on 01/17/2019

Kamal,
Thank you for sharing your 5 star review. We are delighted to hear our Norm Reeves Hyundai Superstore team provided you with excellent service. We look forward to seeing you on your next visit. Have a great day!

Lisa Melson
Guest Relations Manager
562-405-3567
lmelson@normreevesford.com

Daniel M.

San Pedro, CA

2012 Hyundai Azera

Verified Customer

01/16/2019 Category: Service

Heman and James They take exellent care of me and my wife. All 5"s if you had 10 it would be 10.

Had trouble with the survey. But I have no problem at Norm Reeves.

Recommended

Lisa M., Guest Relations Manager from Norm Reeves Hyundai Superstore responded on 01/17/2019

Daniel,
Thank you for sharing your 5 star review. We are glad to hear you received excellent service from our Norm Reeves Hyundai Superstore team. We appreciate your business and look forward to seeing you on your next visit. Have a great day!

Lisa Melson
Guest Relations Manager
562-405-3567
lmelson@normreevesford.com

Verified Customer

La Palma, CA

2017 Hyundai Santa Fe S

Verified Customer

01/16/2019 Category: Service

Great Service

Gary at the service department always provides great customer service.

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/16/2019

Thank you for the 5 star review. Have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Victor R.

Norwalk, CA

2017 Hyundai Elantra

Verified Customer

01/16/2019 Category: Service

Professional, friendly service

Happy with results, also had recalls on vehicles, didn’t realized I had, repaired in timely order

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/16/2019

Thank you Victor for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

David M.

Lakewood, CA

2018 Hyundai Santa Fe S

Verified Customer

01/15/2019 Category: Service

Good service

The service was good but a little pricey.

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/16/2019

Thank you David for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Mareli H.

Gardena, CA

2017 Hyundai Elantra

Verified Customer

01/15/2019 Category: Service

Friendly service and fast service

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/16/2019

Thank you Mareli for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

John N.

Westminster, CA

2017 Hyundai Ioniq Hybr

Verified Customer

01/15/2019 Category: Service

TIm from Service Department !

Tim from the Service Department was very kind and helpful. He answered all my questions regarding my Hyundai Ioniq. The service took a little longer than I expected but he did keep me up to date on the status of my car. Look forward to working with him in future visits.

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/16/2019

Thank you John for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Verified Customer

La Mirada, CA

2017 Hyundai Santa Fe

Verified Customer

01/15/2019 Category: Service

Personal attention by your staff

Friendly service and committed to help get in and out as quickly as possible. I was given a timeline of service and got it done right on promised time.

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/15/2019

Thank you for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Nancy U.

Pico Rivera, CA

2016 Hyundai Genesis

Verified Customer

01/15/2019 Category: Service

Great customer service

My service advisor, Tim O’Neil, was very professional & helpful. He always delivers great service with a great attitude and makes sure he take care of my car’s needs. Thanks Tim....you Rock!!!

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/15/2019

Thank you Nancy for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Daniel H.

La Mirada, CA

2015 Hyundai Sonata

Verified Customer

01/15/2019 Category: Service

서비스

코리언 서비스가 필요

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/15/2019

Thank you Daniel for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Motu K.

Long Beach, CA

2017 Hyundai Sonata

Verified Customer

01/15/2019 Category: Service

Great customer service

Satisfied customer

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/15/2019

Thank you Motu for the 5 star review, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Mary S.

Buena Park, CA

2014 Hyundai Santa Fe S

Verified Customer

01/15/2019 Category: Service

Best service in town!

Great Service. Took care of my wife’s car so I could go home happy!

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/15/2019

Thank you Mary for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Verified Customer

Anaheim, CA

2011 Hyundai Elantra

Verified Customer

01/14/2019 Category: Service

Great customer service by MR O’Neill

I took coupons for oil change and brake check, tire rotation then needed work and ended paying over $300.

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/15/2019

Thank you for the 5 star review. Have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

Brenda H.

Pico Rivera, CA

2018 Hyundai Santa Fe

Verified Customer

01/14/2019 Category: Service

Great Service

Very communicative and great work.

Recommended

Paola A M., manager from Norm Reeves Hyundai Superstore responded on 01/15/2019

Thank you Brenda for the 5 star review. We hope to see you on your next service, have a great day!

Paola Martinez
Customer Relations
(562)405-3490
pmartinez@normreevesford.com

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Location

Address

18818 Studebaker Road
Cerritos, CA 90703

(562) 405-3500

Send a message

http://www.normreeveshyundai.com/

About Norm Reeves Hyundai Superstore is located off the 605 in Cerritos, CA. We proudly serve customers from Long Beach and Orange County. Our Service Center has state-of-the-art resources to keep your vehicle running like new. Call us for an appointment, or visit us online!

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Vehicle Reviews

Norm Reeves Hyundai Superstore

Overview

3032 Reviews

ReScore Reviews™ (60)

Reviews