Norm Reeves Hyundai Superstore

Write a review
562-405-3500
Directions
Appointment

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(4,376 Reviews)
5 star
76%
4 star
12%
3 star
4%
2 star
2%
1 star
3%

ReScore Reviews™ (181)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
90% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

BS
Brian S.
Long Beach, CA
2021 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021 Category: Service
Good Service.
The waiting area was clean and the car was back on time and promised and washed. The service person was a cool guy with a good sense of humor.
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/26/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

PW
Patricia W.
Montebello, CA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021 Category: Service
Service
Great service, great customer service. Friendly
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/26/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

PP
Phyllis P.
Norwalk, CA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021 Category: Service
Great service
Took fast care to getting service done and returning
My car to me.
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/26/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

RY
Ronald Y.
Cerritos, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
Genesis
Nice facilities, personnel & service.
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/23/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

AS
Andrew S.
Long Beach, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2021 Category: Service
Excellent
Excellent service and turn around time. Just wished securing a rental car was easier or more accessible.
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/19/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

CR
Christopher R.
Buena Park, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021 Category: Service
Good communication
Great customer service. Making sure what your car needs. Quick turn around service.
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/15/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

CB
Chet B.
Cerritos, CA
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021 Category: Service
Great service dept. personal
Great customer service in the service dept. everyone is honest and trustworthy.
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/13/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

Verified Customer
Lakewood, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021 Category: Service
Great service
I received great service, like always.
Recommended
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/13/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

AD
Anthony D.
Norwalk, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021 Category: Service
HEMANSHU "HEMAN' BAGGA IS THE BEST
NEVER HAD A PROBLEM ALWAYS THE JOB IS ALWAYS VERY WELL DONE
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/12/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

AG
Anthony G.
Montebello, CA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021 Category: Service
Great customer service
The gentleman that helped me was excellent
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/10/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

Verified Customer
Long Beach, CA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021 Category: Service
Service
Liked the new place. Service was excellent. Car wash service can be better. To long to wait after service, the wait longer then an hour
Recommended
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/06/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

Verified Customer
Compton, CA
2020 Hyundai Kona
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2021 Category: Service
Great experience!
Great experience from the sales to the service and maintenance. Never felt pressured. Explained what our needs were, what we were looking for, and sales person was really great! Never felt pressured. We told them that we would think about it and would decide at a later time. We came back another day after giving it some thought, made the purchase and it was made very simple to go through the process. The sales rep followed up with us to make sure we were happy with our purchase and made himself available for any questions or concerns. Service and maintenance is really great. Everyone is friendly and work efficiently to get our car serviced on time without too long of a wait. Very happy with this purchase and would highly recommend this dealership if anyone is looking to purchase a new car.
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/06/2021

Thank you for the feed back and taking the time to fill out the survey. Also thank you for choosing Norm Reeves Hyundai. If you have any questions please give me a call. 562-405-3585 Gary Ohnesorgen

CM
Cristina M.
Garden Grove, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2021 Category: Service
recall of manufactur
i already wrote them
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/06/2021

We apologize for the inconvenience. Our guest relations manager will contact you shortly to resolve this.

Verified Customer
Norwalk, CA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021 Category: Service
Gary
Gary was great bro give him a raise asap
Recommended
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/02/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585

DJ
David J.
Anaheim, CA
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021 Category: Service
Service department
The service department was professional at check in. Completed my oil change and tire rotation before the promised time. They also washed my car.
I was kind of surprised.
Keep up the good work.
Recommended
GO
Gary O., SERVICE ADVISOR from Norm Reeves Hyundai Superstore responded on 07/02/2021

Thank you for the 5 star review! Also Thank You for choosing Norm Reeves Hyundai for your service needs. If you have any questions or comments please don't hesitate to call.

Thanks Again Gary Ohnesorgen
562 405-3585