99% Would Recommend
Latest Review 8 days ago
Joe P. on 04/16/2018
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"Excellent service"
It was easy to schedule the work to take care of some prior service recommendations. The cost was very reasonable.
Vehicle: Honda Fit
Service Date: 04/10/2018
Review Created: 04/16/2018 05:35 PM
Connie F. on 04/16/2018
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Connie said the facility provides very good service, they know her there and that she is very happy with the staff.
Vehicle: Oldsmobile Cutlass Ciera
Category: Service
Service Date: 04/13/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Scott G. on 04/10/2018
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Scott said he has a poor gut feeling about the business. His vehicle is squeaking and rattling after the service, and the staff didn't explain why or give him any information after he got his vehicle back. Otherwise, he has no major complaints.
Vehicle: FIAT Spider
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
John B. on 04/10/2018
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John said the employees were quick and dropped his vehicle off to him, so it was very convenient.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Ramona R. on 04/06/2018
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Ramona said the business is friendly. They try to please, and she trusts them.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Lou R. on 04/05/2018
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Lou said the service was the best.
Vehicle: Mazda 626
Category: Service
Service Date: 04/03/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Cathy F. on 04/05/2018
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Cathy said the staff was nice, the price was fair, and she received a complimentary ride home.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Tanner P. on 04/04/2018
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Tanner said they provide good communication and it's at a reasonable price.
Vehicle: Honda Pilot
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Jeremy E. on 04/04/2018
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Jeremy said he appreciated this business. The employees were efficient and provided high quality work. His mechanic, Cody, was incredible and honest.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/29/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Amanda P. on 04/04/2018
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Amanda said she would recommend this business for service.
Vehicle: Suzuki XL7
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Irene T. on 04/02/2018
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"Norm's treats me better than family"
I will not take my vehicle anywhere else than Norm's. They are pleasant, professional, and when service is needed, they tell me if work is needed immediately or if it can wait until my budget can afford it.
Vehicle: Ford Escape
Service Date: 03/21/2018
Review Created: 04/02/2018 08:27 AM
Scott B. on 03/25/2018
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"tune up"
fast, friendly & fair
Vehicle: Subaru Forester
Service Date: 03/23/2018
Review Created: 03/25/2018 12:02 PM
Mary G. on 03/20/2018
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Mary said the employees are terrific, she likes them because they are very honest and don't try to cheat her.
Vehicle: Kia Sedona
Category: Service
Service Date: 03/17/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Doris P. on 03/18/2018
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"People and service "
Thanks for getting us in same day
Vehicle: Ford Edge
Service Date: 03/16/2018
Review Created: 03/18/2018 05:49 AM
Sue J. on 03/17/2018
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Sue said the staff did a great job and everyone was very nice and friendly.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 03/15/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Becky L. on 03/16/2018
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"Oil Change"
Great service as usual, friendly staff. I like that I get recommendations for my next service, things I wouldn't know about if your hadn't checked it out. I would not be going here if my sister and brother in law hadn't suggest you. Becky Loos
Vehicle: Toyota Corolla
Service Date: 03/15/2018
Review Created: 03/16/2018 05:01 AM
Patricia S. on 03/14/2018
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"Oil change"
This is my daughter's car. She was in Lincoln for the weekend and needed her car serviced so I recommended you. She was pleased with the service.
Vehicle: Scion tC
Service Date: 03/10/2018
Review Created: 03/14/2018 06:34 AM
Christoph B. on 03/09/2018
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Christoph said this business is great. They do a good job with good prices. However, it took about 90 minutes longer than expected to get his vehicle back. He will keep going there though.
Vehicle: Volvo XC70
Category: Service
Service Date: 03/06/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Steve K. on 03/09/2018
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Steve said the business covered his warranty and they were very fair. He said Ian was very helpful, and the staff were friendly.
Vehicle: Ford F-150
Category: Service
Service Date: 03/07/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Poli C. on 03/07/2018
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Poli said this business' staff members have always been very responsive and helpful. They normally can get her in the same day, or the next day. They have always been open and honest with what was wrong with her vehicle.
Vehicle: Toyota Prius
Category: Service
Service Date: 03/03/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
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