North Freeway Hyundai


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

2056 Reviews

ReScore Reviews™ (72)

ReScore
Overall Rating 4.5416661/5Overall Rating 4.5416661/5Overall Rating 4.5416661/5Overall Rating 4.5416661/5rating 4.5416661
Original
Overall Rating 2.58333/5Overall Rating 2.58333/5rating 2.58333rating 2.58333rating 2.58333
91% Would Recommend
100% Business Response
Latest Review about 5 hours ago
PERRY G. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Done"
Done
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:39 AM
Bonita B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Just wanted to check a few things out and even though nothing out of the usual was found it was reassuring that they got me right in and checked everything over. Appreciate the courteous attitude and efficient service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 07:17 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/17/2017

Bonita, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice facility "
Clean and comfortable waiting area. Service was performed within an acceptable time frame.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/16/2017 04:54 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/17/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brandon is an excellent service adviser"
Brandon goes over and beyond the call of duty to help me ! ! He is very nice and helpful !!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:25 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/17/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Jose A. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Felt truly appreciated"
3Grace be with you, mercy, and peace, from God the Father, and from the Lord Jesus Christ, the Son of the Father, in truth and love.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:35 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/17/2017

Jose, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Terrence B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service was outstanding"
Excellent service, refinery 5 stars
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 07:11 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/16/2017

Terrence, 
     Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Beth D. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No comment at this time"
No comment at this time
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:54 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/15/2017

Beth, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 03:35 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/15/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Free drinks "
Cold water on a hot day is always great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:06 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/15/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Diana H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
They are great and very helpful
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:02 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/15/2017

Diana, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
GREAT SERVICE
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 05:02 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/14/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Tom G. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and Out Fast!"
They preformed the service in a timely manner and pointed out several things to keep an eye on in the future. They did not pressure me in any way to do anything and got me out the door in a timely manner.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:01 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/14/2017

Tom, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Terence R. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location and servicemen "
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 11:16 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/13/2017

Terence, 
     Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Roosevelt W. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service attendant was very pleasant and the ambuiance was nice while you wait. "
I like my car and the service you provide is always great. The car is a great car although mine is 9 years old and still running great.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 09:01 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/13/2017

Roosevelt, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service associates"
none
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 06:21 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/13/2017

Thanks for your feednback 

Tim Shipe
Fixed Ops Director
832-446-4021
Cristina L. on 11/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely service; Good environment for business Personal Computer work."
Timely service; Good environment for business Personal Computer work.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/12/2017 07:47 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/13/2017

Cristina, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Jose O. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Best Place to service my vehicle, fast, reliable, excellent. Lounge is Great too.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/12/2017 06:25 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/13/2017

Jose, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt Service"
Excellent and fast service in my Sonata. Thanks.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 05:58 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/13/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Samuel M. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
Quick in and out for routine oil and filter change; nice waiting area; good coffee
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 03:51 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/13/2017

Samuel, 
     Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Bobby H. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department goes above and beyond to make your experince a positive one."
This is the second time I been to the service department. Both times the service have been outstanding.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/11/2017 05:54 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 11/13/2017

Bobby, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
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