Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

3484 Reviews

ReScore Reviews™ (110)

ReScore
Overall Rating 4.681816/5Overall Rating 4.681816/5Overall Rating 4.681816/5Overall Rating 4.681816/5rating 4.681816
Original
Overall Rating 2.46364/5Overall Rating 2.46364/5rating 2.46364rating 2.46364rating 2.46364
93% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


JR
Janay R.
Houston, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Great customer service!
Fast service very nice employees

WH
Wilson H.
Spring, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Excellent job
You are excellent , your service and knowledge about the car industry.

JM
Jivon M.
Spring, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Awesome Customer Service
Great customer service. Awesome work.

TA
Tracy A.
Tomball, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Excellent service!!!
I went in on 6/18/19 for my paint protection application and to fix a plastic part on my passenger side door. My appointment was at 9:30am and my car was ready by 11:45am! Everyone was polite and professional!! Thank you North Freeway Hyundai!!

RH
Ronnie H.
Houston, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Great staff
Great customer service

JD
James D.
Spring, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Recall
Excellent service. Vehicle fixed and ready less then 2hr. Very impressive.

Verified Customer
Spring, TX
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Great service
Excellent service. Nice facility.

Verified Customer
Cypress, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Highly Satisfied
Great service!

Verified Customer
Houston, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
Too fast?
All services & repairs were done in a timely fashion and everything seems to be in working order. My volume button on the steering wheel was broken, so I think they may have replaced all the buttons. My car is only 1.5 years old so I was disappointed that the volume button broke so soon, but thought it was strange that all the buttons were replaced on the wheel and not just the volume one. On middle section of the steering wheel above the logo there is a small scratch that wasn't there before. Also the tip of a tag or sticker was sticking out from the bottom section of the middle section of the steering wheel. The buttons seem to function correctly, but the scratch/sticker may have been caused by the mechanic not being very careful or trying to work too fast.

SN
Stacy N.
Houston, TX
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Car buying experience
No issues ..smooth car buying process...

Verified Customer
Houston, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great Attitude
All employees always have a great attitude when assisting me.

AH
Angelica H.
Houston, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Excellent customer service
Every time i go to Hyundai for my service, it is fast reliable and time goes bye quickly

JV
Jorge V.
Spring, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
THE BEST DEALERSHIP IN TOWN
ALL OF THE PEOPLE THAT WORKS ON THIS DEALER ARE GREAT

Verified Customer
Spring, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
good service
good service

ML
Melanie L.
Houston, TX
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Friendly, Fast, Thorough
I love my Hyundai and I love North Freeway!

FM
Felicia M.
Houston, TX
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Oil change 5 star
The service was great at Hyundai the representative Personnel was awesome the time was awesome as well

LH
Linda H.
Humble, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Engine Repairs - Brandon gets an A+
Engine needed work and I was without my vehicle for 30+ days. Brandon arranged for rental. I was able to get updates and calls returned promptly. I actually lived closer to another Hyundai dealership but North Freeway is my preferred service shop as Brandon always treats me with kindness and answers my long list of questions patiently at each call or personal interaction! Thank you Brandon

SN
Serge N.
Conroe, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great customer service
Great customer service and great jobs done

RJ
Ronnie J.
Houston, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Nice Environment
The environment and atmosphere is very pleasant. The customer service is vert great. I drive pass other dealerships just to come to this location to get my oil change.

SS
Stuart S.
Spring, TX
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Regular Oil Change
Had a regular engine oil change. Work done in a very reasonable time frame. Brandon takes care of his customers.