North Freeway Hyundai


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1944 Reviews

ReScore Reviews™ (71)

ReScore
Overall Rating 4.5352097/5Overall Rating 4.5352097/5Overall Rating 4.5352097/5Overall Rating 4.5352097/5rating 4.5352097
Original
Overall Rating 2.57746/5Overall Rating 2.57746/5rating 2.57746rating 2.57746rating 2.57746
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Darian S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Gets back with you in a timely matter. Appreciate the service.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/21/2017 07:00 PM
Juan N. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Didn’t purchase my car here but I will definetly be getting my car serviced at this location. Staff is awesome!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/21/2017 11:59 AM
Mark S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Took my daughter's Elantra in for service. Entire staff was responsive, friendly and service was completed quickly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:11 PM
Verified Customer on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine Maintenance "
Quick and courteous service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:11 PM
Anna C. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ambiance "
Love this dealership - it’s new ... fresh ... and great service!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 06:12 PM
Stuart S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb Service"
Had an issue with the electronic parking brake module on my 2012 Genesis 5.0 R-Spec. Tim, Brandon and Hollywood took care of the problem. Dealership provided me with a courtesy vehicle. Excellent Service Department.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/20/2017 08:37 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/20/2017

Stuart, 
     Thanks again for the feedback. 

Tim Shipe
Fixed Ops Director
832-446-4021
Linda H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AC wasn't blowing . I needed it fixed....FAST and it was !!"
AC wouldn't blow and I tried another Hyundai location closer to my home but they said they couldn't see me until late Monday afternoon. Problem started on Thursday and I had a funeral that weekend and didn't want to drive in humid, hot Houston weather with the window down. North Freeway got me in on Friday. I had a bit of a wait while the diagnosis was going on but once the exact problem was discovered it was fixed in 45 minutes. Thank you!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:33 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/20/2017

Linda, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly staff that communicates any issues effectively. In and out within an hour!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 05:06 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/20/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Donald M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Excellent and fast service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:27 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/20/2017

Donald, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
CARL S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient, timely, do what is expected and beyond to completely satisfy a customer. "
These folks are terrific! We have been and are leary of going for any sort of service as we have gone elsewhere with a problem and came out with two. Slight exaggeration but history has typically been unnerving, Ever since the first day we went to North Freeway Hyundai in Spring, TX, we have been extremely pleased. We also would have no reservations about recommending (we have) and buying again. We can not say enough good things about these folks. Thank you for the opportunity to say something very positive.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/19/2017 05:28 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/20/2017

Carl, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Quick check in and service repaired in a timely manner.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 04:36 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/20/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
You guys are great, efficient. My car is great! Thank you for keeping it looking and running good!
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/19/2017 12:28 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/20/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very satisfied "
Very happy with my service. Staff was friendly and i will continue to come. Thanks.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 10:06 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/20/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Katherine M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fixed a problem I had with my trunk. Covered by the warranty and finished the repair quickly. Great service and very courteous calling ahead and asking for input.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 04:14 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/19/2017

Katherine, 
      Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Dinorah C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service awesome staff"
Clay I believe that is his name, was great. I highly recommend this dealer
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 02:18 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/18/2017

Dinorah, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ease of scheduling oil changes"
Called for an oil change appt on Friday and got an one for the following Monday. I appreciate getting an appt so quickly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:42 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/18/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great service in a timely matter
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 09:15 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/18/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Super quick service, nice waiting area
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:55 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/18/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Maxie P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Experience "
Service advisor very helpful friendly understandable and communicates effectively.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 05:27 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/18/2017

Maxie, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Camila B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Great service, Great Staff, Great Everything!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/17/2017 08:19 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 10/17/2017

Camila, 
      Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Displaying Review 1 - 20 of 1944 in total