Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

3154 Reviews

ReScore Reviews™ (82)

ReScore
Overall Rating 4.5975585/5Overall Rating 4.5975585/5Overall Rating 4.5975585/5Overall Rating 4.5975585/5rating 4.5975585
Original
Overall Rating 2.56098/5Overall Rating 2.56098/5rating 2.56098rating 2.56098rating 2.56098
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


MR
Marie R.
Houston, TX
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Friendly customer service
As soon as you drive into service area, they are ready to help you. I tell what I want and they are not trying to add anything extra to my request. I enjoy waiting because they have a great coffee area.

TR
Tamara R.
Spring, TX
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Easy service appointments!
I love having the ease of scheduling my service appointments online. The customer service is great and the technology used to facilitate the service needs is state of the art!
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/18/2018

Thank you for your response! We appreciate your business and feedback Tamara. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

DF
Dianna F.
Conroe, TX
2016 Hyundai Equus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Timeliness
My experience when going for my service has always been courteously greeted, within the time parameter given, and easy checking and out.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/15/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

ML
Michael L.
Conroe, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
excellent customer service
I brought my car in to your dealership last week, and I want you to know how much I appreciate your mechanic's attention to detail.

The car is running better than it has in a while, and I give credit to the work your people did.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/15/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

GW
Grathan W.
Spring, TX
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Oil change
They were very nice and got to me without an appointment
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/15/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

CT
Carol T.
Conroe, TX
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
good service, nice people
My car looked great after the auto butler service. I was very pleased. It was done in a timely manner also.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/14/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

CA
Cedric A.
Spring, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Cedric ambets
Good service
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/14/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

RM
Rutliani M.
Tomball, TX
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Hyundai sonata
Excelente atencion
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/14/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

CW
Christi W.
Houston, TX
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
North Freeway Hyundai Rocks!
Love North Freeway Hyundai...they've helped me keep my 2007 Santa Fe running smoothly and safely. My goal is to hit 200,000 miles before I move to a new model.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/14/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

AF
Adrian F.
Houston, TX
2010 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Adrian
Great service all the time.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/14/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

PC
Paul C.
Magnolia, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Easy buying experience!
By far the best car buying experience I’ve had, ever. My salesperson was awesome, Randy Breaux was great. I was in and out of the dealership in 2 hours. Everyone was nice and professional.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/14/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

DF
David F.
Houston, TX
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Service visit
See above comments.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/13/2018

Thank you for your response! We appreciate your business and feedback

Tim Shipe
Fixed Ops Director
832-446-4021

JS
Jeremy S.
Spring, TX
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Nice people, prompt service
Great service.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/12/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

Anonymous avatar
Verified Customer
Spring, TX
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
fast service
I didn;t wait long. And got a wash job.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/12/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

PR
Patsy R.
Spring, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Well organized and skilled
Outstanding service in a timely manner.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/12/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

CD
Colin D.
Houston, TX
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Great service
honest
timely
professional
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/11/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

TN
Tom N.
Spring, TX
2007 Hyundai Entourage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Performed oil change without an appointment
I brought in my Entourage around 9:30 AM on a Saturday. As on previous occasions, though North Fwy was not accepting any more appointments; they were able to fit me in, perform the service and have the vehicle ready for me to pick up that same morning. There was just a minor glitch this time. The coupon which I presented at the time I brought in the van was not applied to the ticket but they did apply it when we noticed the error during checkout.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/11/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

Anonymous avatar
Verified Customer
Spring, TX
2009 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
I'm happy
Fixed what needed to be fixed in a timely manner. Customer service was outstanding.
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/11/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

SL
Sergio L.
Houston, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Great service department at a great dealer!
This is by far the best dealership I’ve dealt with. Great prices and customer service. You can’t get a better deal!
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/11/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

Anonymous avatar
Verified Customer
Houston, TX
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Affordable
Never over my budget
TIM S., Fixed Ops Director from North Freeway Hyundai responded on 06/11/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021