Northern Lakes Auto Center


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

279 Reviews

98% Would Recommend
Latest Review 10 days ago
Jack C. on 10/13/2017
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"Service performed immediatly. Very little time waiting. That's important to me."
Service performed while I waited. Very little time waiting, which is important to me.
Vehicle: Saturn SL
Service Date: 10/11/2017
Review Created: 10/13/2017 07:33 AM
Mike A. on 10/10/2017
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Spoke with Kim. She said there's always room for improvement.
Vehicle: GMC Envoy
Category: Service
Service Date: 10/03/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
Cale K. on 10/03/2017
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"Straightforward "
Gave a estimate and straightforward answers to my questions. Got the job done in range of my estimate and was accommodating as possible.
Vehicle: Chevrolet Silverado SS
Service Date: 10/02/2017
Review Created: 10/03/2017 05:56 PM
Wilard G. on 09/14/2017
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Wilard said he has always gotten good service from this business. He plans to use them again.
Vehicle: Cadillac SRX
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Carol A. on 09/09/2017
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"Luckily, Mgr Bruce had cancellation when I came in to have the rear brakes checked and so I was taken care of on the spot!! Wonderful"
see above coment
Vehicle: Subaru Forester (Natl)
Service Date: 09/05/2017
Review Created: 09/09/2017 05:00 PM
Bruce O., Manager NLC AutoCenter at Northern Lakes Auto Center responded on 09/12/2017

Carol,

I am very happy that we could help you out.  It is always nice to hear about happy experiences,

Thank You

bRUCE

Bruce Ostrom
715-634-2225

Daniel P. on 08/30/2017
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Daniel said he has a lot of history with this business. They have always treated him well and they are honest.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/22/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Lenore D. on 08/30/2017
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Lenore said this business was very kind to her, they did the work and did not try to make her pay for extra stuff. They told her the truth on what was wrong with her vehicle and they fixed it.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/07/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Ronald B. on 08/29/2017
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"Ron Burns"
Service was very good and I will return in 2018 when the car is taken out of storage for the winter.
Vehicle: Honda Ridgeline
Service Date: 08/28/2017
Review Created: 08/29/2017 06:08 AM
Mike W. on 08/29/2017
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Mike said he likes the staff at his business. He likes their work and their prices.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/27/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Ward W. on 08/25/2017
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Ward said everything went as scheduled and he was treated well.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Tom K. on 08/23/2017
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Tom said he is satisfied with the service the business provides. He has been using them for years and he will continue to use them.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/21/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Don G. on 08/22/2017
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"Brake check and oil change"
Fast and friendly service
Vehicle: Dodge Journey
Service Date: 08/21/2017
Review Created: 08/22/2017 12:31 AM
Ed Z. on 08/22/2017
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Ed said he is always able to get his vehicle in at this business when he needs to. They warranty their work. He has had several things done at this facility. If ever a part needs to be replaced after installation it is done at no additional charge. They do good work.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 08/02/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. on 08/19/2017
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"Great people do good work"
Brake work very good.
Vehicle: Dodge Pickup
Service Date: 08/16/2017
Review Created: 08/19/2017 08:33 AM
Susan G. on 08/12/2017
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"Great service"
Respectful, fast, professional
Vehicle: Subaru Outback
Service Date: 08/10/2017
Review Created: 08/12/2017 02:00 PM
Tony K. on 08/12/2017
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Spoke with Sally. She said this business did what they needed done and the whole process went smoothly.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Rodger D. on 08/09/2017
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Spoke with Ellen. She said this business was able to get her vehicle right in and they were efficient. She was pleased with the service she got from them and will be back.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Dave N. on 08/08/2017
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"clean and business like"
WAS Able to get tires rotated with a cancellation of a customer no show. Discussed 1 worn tire that should be replaced.
Vehicle: Buick LeSabre
Service Date: 08/07/2017
Review Created: 08/08/2017 04:21 AM
Ron C. on 08/02/2017
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Ron said they did very well with their work.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/01/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Tammy G. on 07/28/2017
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"I get in and out in a timely matter"
I tell a lot of people about the co-op
Vehicle: Ford Pickup
Service Date: 07/25/2017
Review Created: 07/28/2017 05:17 AM
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