Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

200 Reviews

100% Would Recommend
Latest Review 12 days ago

Reviews


KG
Kerry G.
Fairport, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Kerry said the staff provided good service, and communicated the details well.
This review was collected via phone interview by Customer Research Inc.

RS
Rigaud S.
Brockport, NY
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Riguard said the business helped him get his vehicle fixed at a reasonable price. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.

DR
DAVE/KATHY R.
Brockport, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Car repair
Always fair and honest. When we take our vehicles there we know they will do a great job at a reasonable price

KD
Keith D.
New York
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Spoke with Mary. She said she was told her vehicle would be ready yesterday so she went to pick it up. It was not ready and she did not get a call letting her know it wasn't going to be ready until today.
This review was collected via phone interview by Customer Research Inc.

BD
BILL D.
Holley, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Subaru Oil Change and Tire Rotation
Work done as usual in a complete, timely and professional manner.

WP
William P.
Brockport, NY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
William said he has an excellent relationship with the business. They are trustworthy and good people. They work well with scheduling.
This review was collected via phone interview by Customer Research Inc.

DJ
Dave J.
Brockport, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Dave said the employees were friendly. They were responsive. They provided very reliable service. They provided good quality service.
This review was collected via phone interview by Customer Research Inc.

DJ
Dan J.
Spencerport, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Dan said the business did everything he needed them to do.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Brockport, NY
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018
ease of communication
Easy to connect with. Clear on what my expectations were. The only thing is that this is the second time I asked someone to call me when my car was ready, as I have only a couple of options to get to Northside on the days that I drop it off. It would have been better if I'd been contacted as I asked.

Not the biggest deal, though...

BM
bob M.
Brockport, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Bob said the vehicle was worked on and he would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Holley, NY
Mazda Mazda6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018
Friendliness and availability
Always friendly and thorough with explanation of issues/concerns. Can always get my car scheduled for maintenance within a few days of calling, if not that same day. On the contrary, I have been told a few times the oil change will only take 30-45 mins to complete but ends up being an hour.

CB
Carolyn B.
Holley, NY
Oldsmobile Silhouette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Carolyn said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LR
LISA R.
Churchville, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Very fast service
I appreciated the quick service for my oil change. Everyone was very friendly.

VB
Valerie B.
Brockport, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Valerie said they did a good job and did it quickly. They have always recommended them for service.
This review was collected via phone interview by Customer Research Inc.

HC
Hayleigh C.
New York
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Hayleigh said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CB
CRAIG\AMY/JEF/KEV B.
Brockport, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Speedy service
We received same day service to repair the air conditioning in our Nissan. With the temperature in the upper 80's and the short time between our scheduling an appointment we were truly appreciative for the quick service.

BW
Bob W.
Brockport, NY
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Bob said the mechanics do a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Jeanie H.
Brockport, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jeanie said the business is great.
This review was collected via phone interview by Customer Research Inc.

RF
RICH F.
Brockport, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Honesty and quick service.
When you go for an oil change, they also check all your fluids to make sure you won't break down on the road. North side is very honest with what repair has to be done.

VD
Vance D.
Brockport, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Spoke with Faith. She said the employees had her vehicle completed soon.
This review was collected via phone interview by Customer Research Inc.