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Northtown Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,755 Reviews)
77
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Score Details

5 stars
81%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
162
Total ReScores™
4.8
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Northtown Hyundai, located in Amherst, NY, provides service to the Buffalo and Amherst areas. Quality of Customer Interaction is important to us, whether we are assisting you with a new vehicle purchase, or providing maintenance or repair services for the vehicle you already love. Call or visit our website to schedule an appointment Northtown Hyundai, located in Amherst, NY, provides service to the Buffalo and Amherst areas. Quality of Customer Interaction is important to us, whether we are assisting you with a new vehicle purchase, or providing maintenance or repair services for the vehicle you already love. Call or visit our website to schedule an appointment today! ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(716) 992-6536
Open
Business Hours

Business Hours

Mon
7:30 AM - 9:00 PM
Tue
7:30 AM - 9:00 PM
Wed
7:30 AM - 9:00 PM
Thu
7:30 AM - 9:00 PM
Fri
7:30 AM - 9:00 PM
Sat
7:30 AM - 9:00 PM
Sun
closed
* Eastern Time (US & Canada)
3675 Sheridan Drive Amherst, NY 14226
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,755 Reviews)
Write a Review
Recent Reviews
KG
gravatar
Ken G.
Oakfield, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/23/2023
0
Category: Service
Given wrong information.
Service Department lied to me on the phone, I tried to talk to service manager the next day about the situation, after 5 hours of trying to contact him because he didn't have the decency to call me back, finally got him on the phone, he was very rude, told me a completely different story, change original service time which was 3 days (first phone call) to 2-3 weeks and told me if I wasn't satisfied with that to take my car somewhere else.... Which I did within the hour. I will never do any type of business with this dealership in the future and plan on letting as many people that I know of this experience.
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