Northwest Auto Specialist Inc


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

143 Reviews

97% Would Recommend
Latest Review 6 days ago
RITA B. on 10/11/2017
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"Oil Change & Headlight Replacement"
Another fine job performed by true professionals. Thank you.
Vehicle: Chevrolet S-10
Service Date: 10/10/2017
Review Created: 10/11/2017 09:32 PM
Bill T. on 10/05/2017
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Bill said he appreciates what the business does.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/25/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Ken H. on 10/05/2017
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Spoke with Lyndsey. She said this business always does a fabulous job on her vehicles.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/25/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
DAVE W. on 09/27/2017
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"Friendly, easy to understand."
*****
Vehicle: Ford Ranger
Service Date: 09/20/2017
Review Created: 09/27/2017 06:26 PM
Allan S. on 09/22/2017
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Allan said he has been going to the business for years and he would recommend them for service.
Vehicle: Kia Sedona
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Doyle S. on 09/22/2017
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Doyle said he was happy with the service.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
BILLIE S. on 09/19/2017
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"They are dependable and do great work."
We have been going there for several years. They are friendly and have always been able to find the problem with our vehicle and repair it.
Vehicle: Toyota Avalon
Service Date: 09/18/2017
Review Created: 09/19/2017 05:24 PM
CLYDE P. on 09/19/2017
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"great service! great owners!"
we have had our vehicles serviced by NW Auto for more than 15 years. great service!
Vehicle: Toyota Camry
Service Date: 09/14/2017
Review Created: 09/19/2017 10:13 AM
Andy W. on 09/15/2017
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Spoke with Jan. She said the business is quick and good. She trusts them.
Vehicle: Ford F-150
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Robert M. on 09/12/2017
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Robert said the staff always do a great job.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
David A. on 09/11/2017
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David said this business provided good service. They had fair prices and they did good work.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 09/07/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
PAT R. on 09/01/2017
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"Northwest Auto Specialist Inc."
They are so willing to fit your schedule and do QUALITY work on all the vehicles we have taken to them. Very knowledgeable.
Vehicle: Chevrolet Silverado 1500
Service Date: 08/31/2017
Review Created: 09/01/2017 01:00 PM
BILL L. on 08/29/2017
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"Fast service, reasonable prices, flexiable assistance to help clients."
Truck broke down not far from Northwest, they got us a tow service, and found the problem with truck, (DESIL GAS TRUCK, GAS STATION IN OREGON PUT IN UNLEADED GAS) Advised how we have recourse with Gas Station and documented entire event so we could get repairs paid back by Gas Company.
Vehicle: Ford F-150
Service Date: 08/28/2017
Review Created: 08/29/2017 09:31 AM
Gary S. on 08/28/2017
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Gary said he is a repeat customer of this business and everyone is really nice. They explain everything and the service is quick.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Hanna O. on 08/28/2017
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Hanna said the staff always provide the best service. She has used them for years. They are awesome, smart, confident and they do not take advantage of their customers.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
KEVIN L. on 08/26/2017
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" Great value!"
They listen to the customer and provide top notch service and value.
Vehicle: Toyota Highlander
Service Date: 08/25/2017
Review Created: 08/26/2017 07:56 AM
LINDA H. on 08/22/2017
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"Good service!"
Thank you for caring for our son's car. He says it is working better than ever. You fixed everything on his list, and did some routine maintenance that made it run much better. Your efficiency and service were excellent and we felt that you did not take advantage in any way... fixing things that did not need to be fixed. I can't tell you how grateful we are for this!
Vehicle: Nissan Maxima
Service Date: 08/22/2017
Review Created: 08/22/2017 10:10 PM
Kacey C. on 08/21/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Kacey said he took his vehicle to this business for a problem but they told him the issue was something else. He told them he wanted them to fix what he wanted them to but since they found another issue, he wanted them to fix that as well. After their service, his vehicle is still broken. He would not recommend others to them.
Vehicle: Nissan Maxima
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Terry and Imants L. at Northwest Auto Specialist Inc responded on 09/05/2017

This vehicle was only diagnosed at our shop. Customer was made aware of the issues with this vehicle. We did not make any repairs to this vehicle, so if it is still not running, it is not because of anything we did. In fact, the customer drove the car away from our shop. 

Fawn C. on 08/21/2017
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Spoke with Ron. He said this business provides extremely good service in one day. They have quality work and inform him about what is wrong with his vehicle and the price. It does not get any better than that. They provide some of the best mechanical work in the whole town. It is good quality.
Vehicle: Oldsmobile Aurora
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Barbara F. on 08/17/2017
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Barbara said she liked the service this business provided.
Vehicle: Subaru B9 Tribeca
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 143 in total