Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(511 Reviews)

99% Would Recommend
Latest Review 3 days ago

Reviews


DW
DAVE W.
Kalama, WA
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
Work you can trust.
My family has been using NW Auto for years. They do very good work. They know their job.
We’re thankful to have them as our “go to” Auto Shop.

SB
SCOTT B.
Kelso, WA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2021
Another class act
Poor old S-10 was needing attention and I knew where to go...Northwest Auto! Needed a full tuneup and I added a muffler into the mix. Both were taken care of in a timely and professional manner.

RB
Ralph B.
Clatskanie, OR
Toyota Highlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2021 Category: Service
Ralph said if he was unhappy with this business he would go somewhere else. He has total faith and trust in this business's mechanic and he has never been ripped off.

BR
Brandon R.
Washington
Honda Accord Sdn
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2021 Category: Service
Brandon said that they don't have a shuttle service.

SJ
Sandy J.
Longview, WA
Dodge Durango
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020 Category: Service
Sandy said she has been using this business since they opened and they always do excellent work and give a proper diagnosis.

AB
Amber B.
Washington
Ford Expedition
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020 Category: Service
Amber said the business's employees always display good customer service, provide good service and get the work done.

JL
Jennifer L.
Toutle, WA
Honda Accord Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020 Category: Service
Jennifer said everything they did was the best, didn't do anything wrong and it was great, her whole family uses them now.

Verified Customer
Longview, WA
Toyota Tundra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Great service!
Great customer service as usual. Prompt with providing a repair estimate and getting the work completed.

CB
CHARLES B.
Longview, WA
Chevrolet Traverse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Nice people to work with and very good service.
Very good service as always. Terry is great to work with. Nice to work with people you can trust. Thanks guys.

RH
RICK H.
Dodge Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Communication
Quick, competent, thorough and reasonable. Never had an issue after their work has been completed. Auto work is expensive for sure so it’s nice to know unnecessary things are not being done and those that are are being done right.

Verified Customer
Kalama, WA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
great service! great owners!
we've had Terri and Emanz for many many years and trust them totally for the upkeep and care of our vehicles! The prices are fair and they do great work! So thankful that they are there for us and everyone else!

DB
David B.
Washington
Pontiac Grand Am
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020 Category: Service
David said they were quick and got everything done right.

KL
KIRK L.
Kalama, WA
Ram 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
Excellent service and customer service
They do excellent work and always keep you posted on the status of your vehicle repairs and costs. I trust them completely with anything that needs to be done to my vehicles. I highly recommend them to anyone!

RS
Rachel S.
Washington
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020 Category: Service
Rachel said she was very happy with what they did.

AH
Alan H.
Washington
BMW X5
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020 Category: Service
Alan said they accomplished what he took it in to have done.

Displaying Review 1 - 15 of 511 in total