Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

377 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


JS
JEFF S.
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
Always honest and dependable
Every time we visit northwest auto,always satified with their work

JM
Jeff M.
Washington
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Jeff said the staff have always done a good job, they are honest and have never tried to sell him something that his vehicle does not need.
This review was collected via phone interview by Customer Research Inc.

SR
Sletta R.
Longview, WA
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Sletta said the staff's communication was really good. They checked her vehicle and called her to get her approval before starting the work. They provided quality service and were able to fix the lighting in her dashboard.
This review was collected via phone interview by Customer Research Inc.

DW
Dave W.
Washington
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Dave said the service was very good.
This review was collected via phone interview by Customer Research Inc.

DS
DAVE S.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
AC repair
Friendly and accommodating.

DT
DARLENE T.
Longview, WA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Awesome
Awesome people and awesome service. They don't charge an arm and leg. I've been going the for at least 15yrs. Will continue to go there for all my cars mechanical needs.

ME
Melissa E.
Washington
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Melissa said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Kelso, WA
Hyundai XG350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Mary said she likes going to this business for service.
This review was collected via phone interview by Customer Research Inc.

CF
CHRIS F.
Longview, WA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
Friendly, clear communication, great auto technicians
For a long time now Northwest Auto Specialist Inc. has been my go- to place go all my auto repair. They stand behind their work and I’m always pleased with the results.

GG
GLEN G.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019
Fast top notch service!
I've been using N.W. Auto for 20 + years now and Imants & Terri are 2 of the most hardest, dedicated business owners around. They've done repairs from putting new motors in, transmions in, to just oil changes. All at a fair price and a fast turnaround. Glenn Graham

JW
JANET W.
Clatskanie, OR
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
Friendly, efficient, courteous
The best place to have your car serviced! I have been taking my automobiles there for years and have never been disappointed. I recommend them without reservation.

DS
DAVE S.
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Friendly and professional
Friendly and accommodating.

MF
MIKE F.
Longview, WA
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Always the best service!
I have one service facility that I bring my 2013 Prius to: Northwest Auto. The team at Northwest is outstanding, the service is superb and their willingness to provide customer care is exemplary; I wish that all repair shops operated like Northwest Auto Specialists.

GL
GEORGE L.
Longview, WA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019
"Know How"
Great job from the folks at Northwest Auto Specialists. They got our truck runnin' smooth again. Everything was explained,trouble spots explored and fixed. We used to call that "Know How". We are happy customers. It is great to be able to have dependable ,knowledgeable people to call when we have a problem with a vehicle.

RL
Randy L.
Washington
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
Randy said the experience was good overall.
This review was collected via phone interview by Customer Research Inc.

JH
Joan H.
Rainier, OR
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Joan said the service was very good and she is extremely satisfied with it. The employees are professional and more than helpful. Joan is very happy with the business.
This review was collected via phone interview by Customer Research Inc.

HA
HENRY A.
Kelso, WA
Ford F-150
Verified Customer
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07/08/2019
Great mechanics,,, wonderful front desk
Best mechanics in Cowlitz Co clean professional service,,, ALL QUESTIONS answered with the right honest answer Thanks great job .

JV
JIM V.
Longview, WA
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Came Through Again
Vehicles today ! Yikes ! Where do you start ? Not running well; internet gives ½ dozen guesses what to look for. Once again, after brief diagnostic, problem area ID'd & corrected. Oh, did Not have appointment, but got in for diagnostic portion right, just in case "parts" were required. Thanks Again NWAS !

CP
CLYDE P.
Kalama, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Best service
best service and gracious owners! Their lobby is always attractive and I love their "greeter"--a very friendly dog!

LV
Linda V.
Washington
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Linda said that they are the best.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 377 in total