Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

262 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


CL
Carlos L.
Washington
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Carlos said that the place has good service for a good price.
This review was collected via phone interview by Customer Research Inc.

SM
Shawn M.
Washington
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Shawn said that there is good communication as well as repairing the damage to the vehicle.
This review was collected via phone interview by Customer Research Inc.

JW
JANET W.
Clatskanie, OR
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Outstanding service!
The customer service is outstanding from making the appointment to the end of my visit. They are honest and always make sure to check with the customer if the job entails more than originally thought.

MM
Mike M.
Washington
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BH
Bobbi H.
Kelso, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Bobbi said apparently this business is very thorough. They were very fair and very accommodating.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Longview, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
John said he received great service, the communication was good, and the vehicle was completed a day early.
This review was collected via phone interview by Customer Research Inc.

DI
Daniel I.
Astoria, NY
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Daniel said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RC
Ronnie C.
Washington
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ronnie said he went in last minute and got in. The staff got his air conditioning charged up, and it was working great. He has to take it back though because it's not blowing cold anymore. They were great, family oriented, and it was a pretty comfortable place to be at.
This review was collected via phone interview by Customer Research Inc.

RS
Randy S.
Washington
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Randy said he was able to get in quickly, and the staff took care of him. They let him know what it was going to cost and the work was done in a timely way.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
Kelso, WA
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Bob said every time he takes his vehicle into the facility they always find the problem and fix it correctly.
This review was collected via phone interview by Customer Research Inc.

TH
Terry H.
Cathlamet, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Terry said he had no issues, the employees were very friendly, everything went smoothly, they did what they were supposed to do and it was a great experience. He had no issues and he definitely will be back.
This review was collected via phone interview by Customer Research Inc.

MW
Marvin W.
Kelso, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Marvin said the staff was very honest. He told them the problem then made a choice to have them fix it or not. The facility provided reliable service.
This review was collected via phone interview by Customer Research Inc.

MC
MILES C.
Kelso, WA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Great shop very fair and great service!
They tell you how much it will cost and how long it will take to fix and they are spot on! Very fair!

RG
RICHARD G.
Longview, WA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Customer service and Honest Prices
They are the best I have ever been to for customer service and Knowledge for all aspects of Mechanics.
They also are very reasonable with their prices and do not overcharge their customers.

MP
Margaret P.
Kelso, WA
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Margaret said she has dealt with this business for years, and she is happy with their work. It is very dependable.
This review was collected via phone interview by Customer Research Inc.

DM
Diane M.
Clatskanie, OR
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Diane said the staff let her know that her vehicle was too old to be repaired and sent her off, without charging her.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLES B.
Longview, WA
GMC Sierra 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Good as always
Nice work guys. Found the problem quickly and had it fixed in no time. Terry was a perfect host as always.

BM
Ben M.
Washington
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Ben said the service at this business was excellent, the staff went above and beyond to make sure everything was right, they even cleaned up a few things for him.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Longview, WA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
David said the staff were done earlier than expected.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Micahel said they seemed honest, and were good to deal with. He said they also had good customer service.
This review was collected via phone interview by Customer Research Inc.