Northwest Auto Specialist Inc


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

225 Reviews

98% Would Recommend
Latest Review about 1 hour ago
CHARLES B. on 04/23/2018
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"๐Ÿ˜‹๐Ÿ˜‹"
Check engine light came on. These guys checked it out and made the required repair in about an hour. These guys are good. Terri and the guys work is always well done.
Thanks
Vehicle: Chevrolet Traverse
Service Date: 04/20/2018
Review Created: 04/23/2018 08:54 AM
Judy G. on 04/20/2018
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Judy said that this business was very nice to her, with a nice atmosphere.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 04/18/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
MARION O. on 04/19/2018
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"Always a Pleasure"
They are always a pleasure to deal with, I know its hard for people to shop for someone to work on their car. But NW Auto make it easy. Super friendly and honest!
Vehicle: Chrysler PT Cruiser
Service Date: 04/18/2018
Review Created: 04/19/2018 06:05 AM
Kelly L. on 04/18/2018
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Kelly said everything went smoothly, and the business did a great job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/16/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Brandon E. on 04/18/2018
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Brandon said he would recommend this business for service.
Vehicle: Chrysler Voyager
Category: Service
Service Date: 04/16/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Doug F. on 04/13/2018
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Doug said, this business is honest and they give him good quotes which he said he appreciated.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 03/27/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Leah M. on 04/13/2018
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Leah said the facility did a great job, got it in really quickly and got rid of the problem. Their prices were very reasonable.
Vehicle: Subaru Legacy Wagon
Category: Service
Service Date: 03/27/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
JOSH B. on 04/12/2018
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"Affordable, quick, courteous and accurate."
Called NW Auto to inquire about availability to bring my Alero in for EGR replacement and a tune-up. They happily got me in same day and had a diagnostic/estimate within about an hour or so. Cost was very affordable and there was no pressuring to get a million and one extra maintenance done. Vehicle was ready to go next day and so far it's running perfect. Definitely will be returning when I need auto-repairs despite the fact that I live in Vancouver. It's worth the drive for friendly, honest and reasonably priced service
Vehicle: Oldsmobile Alero
Service Date: 04/11/2018
Review Created: 04/12/2018 08:47 AM
Brian W. on 04/11/2018
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Brian said this business takes care of him really well, and provides good customer service. He can trust them, and they do good work.
Category: Service
Service Date: 03/30/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
DAVID A. on 04/10/2018
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"Excellent work and service at a fair price."
I have found Northwest Auto Specialist to be a really good shop to get my 2002 Euro van serviced. They are very experienced and provide excellent work. I have used VW Dealers in the past with terrible results. This shop knows their stuff. I know they will fix it right the first time.
Vehicle: Volkswagen EuroVan
Service Date: 04/06/2018
Review Created: 04/10/2018 12:09 PM
GREG F. on 04/05/2018
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"Great Service, and Quick Turnaround"
Had my kids truck starter replaced while he was at School. They took care of everything just the way they said and really quick. Dropped truck off in the afternoon, and it was ready the next day.

Thanks for the quick work!!

Greg
Vehicle: Dodge Pickup
Service Date: 04/04/2018
Review Created: 04/05/2018 08:37 AM
Leon R. on 03/22/2018
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Leon said he recommends this business for service.
Category: Service
Service Date: 03/20/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
STEVE B. on 03/21/2018
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"Once again..."
Once again I received 5 star service at NW Auto. My vehicle has over 300k miles and thus I am in NW Auto more than most, but every time I either show up on the doorstep, or call, it seems to me that Terry immediately puts me at the top of the list. This, of course, is not really, what happens, but her customer service makes me feel that way.

The actual service on the car is near flawless. I honestly can't remember if I have had to return the car for something that wasn't quite fixed to perfection.
Vehicle: Subaru Outback (Natl)
Service Date: 03/20/2018
Review Created: 03/21/2018 05:05 AM
STEVE H. on 03/16/2018
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"Dropped by for warning light info."
Thank you so much for attending to my issue! Awesome customer service!
Vehicle: Nissan Titan
Service Date: 03/15/2018
Review Created: 03/16/2018 02:24 PM
Jerry G. on 03/15/2018
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Jerry said the staff knew what they were doing.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/12/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Margaret P. on 03/15/2018
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Margaret said she was very satisfied with the business.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 03/12/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Nick T. on 03/12/2018
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Nick said the staff was very friendly and professional. The facility was very nice and clean.
Vehicle: Subaru Legacy Wagon
Category: Service
Service Date: 03/09/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Marjorie C. on 03/12/2018
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Marjorie said the business got her in, serviced her in 1/2 an hour, and did what they were all supposed to do.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 03/09/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Crystal S. on 03/10/2018
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Crystal said the staff was efficient and easy to work with.
Vehicle: Subaru Impreza Sedan (Natl)
Category: Service
Service Date: 03/06/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
DAVID F. on 03/07/2018
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"Noise "
You did a great job for me and I thank you.
Vehicle: Ford Ranger
Service Date: 03/06/2018
Review Created: 03/07/2018 07:20 PM
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