Northwest Auto Specialist Inc


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

202 Reviews

98% Would Recommend
Latest Review 1 day ago
BEN H. on 02/23/2018
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"Clutch Issue"
Sent truck in for a clutch replacement. They test drove it and it did not need a clutch after all. They only do work that is necessary, not more work just to sell parts and labor. Very honest and thorough staff.
Vehicle: Ford F-150
Service Date: 02/22/2018
Review Created: 02/23/2018 07:18 AM
CINDY M. on 02/21/2018
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"The Best"
Great service, knowledgeable, friendly and honest! They get my car in quickly and have always done excellent work.
Vehicle: Jeep Grand Cherokee
Service Date: 02/20/2018
Review Created: 02/21/2018 11:50 AM
Todd N. on 02/16/2018
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Todd the staff were prompt and knowledgeable. They fixed his vehicle quickly.
Vehicle: Chrysler Concorde
Category: Service
Service Date: 02/14/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Brett E. on 02/15/2018
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Spoke with Moriah. She said the staff did a good job in a timely manner.
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Jason V. on 02/14/2018
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Jason said that the staff did awesome work, they were easy to work with, and he paid less than what he was quoted.
Vehicle: Saturn Ion
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Jeanne R. on 02/10/2018
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Spoke with Jeanne's sister. She said she was very pleased with the service, and the employees are wonderful.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Jim M. on 02/10/2018
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Jim said he would recommend this business for service.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/07/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
GREG D. on 02/09/2018
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"Fast and friendly service."
This is the only shop I take my cars to and has been for several years. Very competent technicians and fast, friendly service.
Vehicle: Saturn SL
Service Date: 01/25/2018
Review Created: 02/09/2018 07:42 PM
J.B. B. on 02/08/2018
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J.B. said the service was good.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 01/25/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Daniel C. on 02/07/2018
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Daniel said the staff were honest. They fixed the vehicle quickly.
Vehicle: Ford F-150
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
STEVE J. on 02/05/2018
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"2006 Subaru Forester"
Just like always, great service.
Vehicle: Subaru Forester
Service Date: 02/05/2018
Review Created: 02/05/2018 07:44 PM
Dave M. on 02/05/2018
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Dave said he has been going to this business for over 25 years.
Vehicle: Honda Accord
Category: Service
Service Date: 01/19/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
GREG D. on 01/28/2018
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"The best automotive shop in Longview WA"
They are the best repair shop in Longview, bar none. Have been going there for several years now with my car and motorhome. Fast and hassle-free service.
Vehicle: Ford RV Cutaway
Service Date: 01/25/2018
Review Created: 01/28/2018 09:10 PM
MILES C. on 01/21/2018
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"Thank you for fixing my truck!"
Thank you for fixing my truck very quickly and so professionally!
Vehicle: Ford F-150
Service Date: 01/19/2018
Review Created: 01/21/2018 08:15 AM
CLYDE P. on 01/19/2018
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"great service!"
scheduling is easy and the service of one's vehicle is well done. We've never had any complaints about Northwest Auto's work on our cars--and we've been with them for more than 18 years!
Vehicle: Toyota Camry
Service Date: 01/19/2018
Review Created: 01/19/2018 08:35 PM
Joan H. on 01/19/2018
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Joan said she was very happy with the service.
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/17/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
SCOTT B. on 01/13/2018
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"Saved again!"
Once again you have "saved" the day and got us back on the road.
Vehicle: Ford ZX2
Service Date: 01/10/2018
Review Created: 01/13/2018 09:02 PM
David P. on 01/12/2018
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David said the staff were very courteous. They told him what needed to be fixed before they did it, as well as the price.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
STEVE B. on 01/11/2018
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"As Usual..."
Once again, I drop off my car and leave without any thought or concern that the service might not be the absolute best. Thanks again NWAuto!
Vehicle: Subaru Outback (Natl)
Service Date: 01/10/2018
Review Created: 01/11/2018 05:20 AM
GREG D. on 01/10/2018
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"The only shop I consider taking my cars to."
They've been working on my vehicles for several years now and I've always been pleased with the results.
Vehicle: Saturn SL
Service Date: 01/09/2018
Review Created: 01/10/2018 01:07 PM
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