Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

303 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


AW
ANDY W.
Ford F-150
Verified Customer
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12/07/2018
Always great service and fast! The owners and staff are wonderful and very friendly!
Always fast and friendly service! The only place I will take my rigs for service or repairs!

SR
SUSAN R.
Longview, WA
Ford Ranger
Verified Customer
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12/05/2018
Trustworthy
I would not trust my vehicle to anyone else. They have saved me so much money by being honest.

KH
Ken H.
Washington
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ken said the staff is simply honest.
This review was collected via phone interview by Customer Research Inc.

SD
SHERRY D.
Honda Accord Sdn
Verified Customer
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11/29/2018
They do good work.
We trust them to do a good job.

SJ
STEVE J.
Longview, WA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Great Friendly and fast Service
As always they got my truck service done while I waited. Did full inspection. Thanks Again

ML
MONETTE L.
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Fast Friendly Service for my Challenger
My Challenger blew an o-ring for no reason for the 3rd time. We replaced it ourselves twice before. They got it taken care of and a couple months later it happened again. They garranteed their work with out hesitation, got me in right away, fixed him all up, they fill me in of the research about the issues, they let me know of any recalls, and most importantly they understand that your car is your baby and treat it as such. When you go there you have a team working for you. From Terry in the service counter doing research and such to the mechanics in the shop. They are especially knowledgeable in MOPARS. Highly recommend them! Thank you for fixing him up again!

DP
David P.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
David said he trusted the staff. They did good work.
This review was collected via phone interview by Customer Research Inc.

BF
Billie F.
Washington
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Billie said the staff was professional and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

WO
Wayne O.
Washington
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Wayne said he was impressed by the staff. They went beyond his expectations. The information for the future was also very helpful.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Washington
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Sharon said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
Washington
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jack said his experience with this business has been over the top and they are very accommodating with scheduling.
This review was collected via phone interview by Customer Research Inc.

MG
MATT G.
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great customer service, fair pricing.
Always a good experience. We take all of our vehicles here for most repairs . Good communication and never any unreasonable surprises.

KL
KEVIN L.
Silverlake, WA
Toyota Highlander
Verified Customer
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10/23/2018
2011 Tacoma Service
We are long time customers and great work as always. Only what you need for the repair along with good explanation of the work.

HN
HUGH N.
Clatskanie, OR
INFINITI G37 Coupe
Verified Customer
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10/19/2018
Awesome work
These guys always do the right thing and I have been going here for twenty plus years. They won't let you down

LC
Lisa C.
Washington
Honda Prelude
Verified Customer
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10/18/2018 Category: Service
Lisa said she got right in for service. The employees were friendly, easy to work with and she got the best price. She had to leave her vehicle an extra day, but she had no problem with that.
This review was collected via phone interview by Customer Research Inc.

JA
Jon A.
Washington
Dodge Grand Caravan
Verified Customer
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10/11/2018 Category: Service
Spoke with Blayne. She said she would recommend this business for service because they fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

RW
Ron W.
Washington
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Ron said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TF
TONY F.
Longview, WA
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
The only auto repair shop we have used in 15 years
Northwest Auto is the most trustworthy auto mechanic shop I’ve had the pleasure using . Very informative from the desk to the shop .I highly recommend having your vehicle fixed by this business!
Sue F

TG
Tim G.
Washington
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Tim said he trusted the business.
This review was collected via phone interview by Customer Research Inc.

TK
Terry K.
Washington
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Terry said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 303 in total