Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

245 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


BM
Ben M.
Washington
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Ben said the service at this business was excellent, the staff went above and beyond to make sure everything was right, they even cleaned up a few things for him.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Longview, WA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
David said the staff were done earlier than expected.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Washington
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Micahel said they seemed honest, and were good to deal with. He said they also had good customer service.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Washington
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Gary said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

JZ
Jessica Z.
Washington
Mitsubishi Lancer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jessica said the staff provided excellent customer service and did a really good job.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Washington
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Larry said he got what he wanted done for a reasonable price. The building was very nice and clean, but if it had a fence around it, it would be better.
This review was collected via phone interview by Customer Research Inc.

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Sloan N.
Washington
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Sloan said, he was happy with the service at this business.
This review was collected via phone interview by Customer Research Inc.

TP
Twinkle P.
Washington
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Twinkle said they repaired her vehicle before the time it was due.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Washington
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
John said so far they have been good.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Cathlamet, WA
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Bill said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

BT
Bill T.
Castle Rock, WA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Bill said that they were there to help, answered all of his questions and were very nice about it.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Washington
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
David said he was treated fairly and the service was timely.
This review was collected via phone interview by Customer Research Inc.

KZ
Kris Z.
Washington
Suzuki Forenza
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Kris said her experience was fine.
This review was collected via phone interview by Customer Research Inc.

JW
Julie W.
Washington
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Julie said the staff were helpful. They explain everything to her, and she trusts them.
This review was collected via phone interview by Customer Research Inc.

PD
PAUL D.
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
They fixed my daughter's VW Beetle
I've brought my daugher's 2003 VW Beetle to NW Auto before for an unrelated matter. Both times they were quick to ACCURATELY diagnose what was wrong. The first time I fixed it (replaced the part they told me was bad); the second time I let them fix it. They are my go-to place for car stuff.

JG
Joe G.
Washington
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Joe said the service was good and the staff did exactly what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

GL
Greg L.
Washington
Chevrolet Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Greg said his whole family recommends the business to others. The staff got his vehicle in right away, completed the service ahead of schedule, and the price was lower than expected. He was pleased and impressed with the person at the front desk being very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BS
BILLIE S.
Castle Rock, WA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
They are always friendly and do a great job.
Great place. We have always been very pleased.

GB
Guy B.
Washington
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Guy said they did what they said they were going to do. They were polite and helpful.
This review was collected via phone interview by Customer Research Inc.

PL
PENNY L.
Longview, WA
Volvo 244
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Once again...
I was about to give up on my 1977 Volvo sedan when once again Imantz and his crew fixed my old gal.
Thanks to this business and the fine people who own and work there my reliable old Volvo is once again
back in her driveway.
Thanks so much.

Displaying Review 1 - 20 of 245 in total