Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

336 Reviews

99% Would Recommend
Latest Review about 14 hours ago

Reviews


LC
LARRY C.
Vancouver, WA
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019
Oil change, filter and rotate tires
Great job as usual. Thanks for letting me know that I needed an air filter as well.

LJ
LORI J.
La Center, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
I love Matt’s!!!
Matt’s Auto Body always provides excellent service at a reasonable price, and their communication with their customers about services needed/cost is top-notch!

LL
Lee L.
Vancouver, WA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Lee said that the business is efficient and friendly. They gave her all the information she needed and she knew that she was being dealt with fairly. Steve at the front desk was especially friendly and available. He helped her sort out all of the information.
This review was collected via phone interview by Customer Research Inc.

VS
VIRGIL S.
Vancouver, WA
Mazda MX-5 Miata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/18/2019
1995 Mazda Miata
Miata is still not running. Your shop held on to it for over a week and a half to replaced the fuel pump. Problem still exists, car still does not start! Or when it starts, the engine shuts off when we turn on the headlights... Now the mechanics are saying, "maybe its the alternator". I'm not exactly beaming with confidence you can finish the work. I may have to cut my losses now and find a more reputable mechanic.

PA
PAUL A.
Vancouver, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
They treat everyone with respect and do great work
Sent my grandson to Matt’s because I’ve gone there for years. Called Steve for a estimate and it was cheaper than all the prices my grandson had received. Called my grandson he said awesome and took his car in and had everything done. He’s 19 and they treated him just like everyone else. They don’t jerk you around and there a pleasure to work with.

JM
Jessica M.
Vancouver, WA
Lincoln Mark LT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Jessica said they are friendly and helpful
This review was collected via phone interview by Customer Research Inc.

SG
Samuel G.
Ridgefield, WA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Samuel said the staff did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

MJ
Mic J.
Vancouver, WA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Mic said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

MS
MARY S.
Vancouver, WA
Lincoln Aviator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Great Customer Service
Matt’s provides me with the confidence that they will do what is needed to keep my 2003 Aviator running well by doing the repairs that are needed.

Verified Customer
Vancouver, WA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Awesome customer service.
Awesome customer service!!!

GH
Gerald H.
Vancouver, WA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Gerald said the staff know what they are doing, and are very informative.
This review was collected via phone interview by Customer Research Inc.

RJ
Roberta J.
Washington
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Roberta said the business was able to get her in the next day. They provided a clear diagnosis and gave her an accurate estimate.
This review was collected via phone interview by Customer Research Inc.

CB
Carter B.
Washington
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Carter said he loves the business and the service is always good.
This review was collected via phone interview by Customer Research Inc.

NC
Narci C.
Vancouver, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Narci said he receives honest service and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

LL
Lloyd L.
Vancouver, WA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Lloyd said that the place always comes through with flying colors.
This review was collected via phone interview by Customer Research Inc.

GJ
Gloria J.
Vancouver, WA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Gloria said the service is good and Steve is always a big help.
This review was collected via phone interview by Customer Research Inc.

MM
Myrna M.
Vancouver, WA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Myrna said Steve and the staff do a great job. They are very knowledgeable and she enjoys their sense of humor.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Battle Ground, WA
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Thomas said the business was honest and up front. They got the work done on time and the payment was what he expected. His vehicle is driving great.
This review was collected via phone interview by Customer Research Inc.

WJ
Wayne J.
Vancouver, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Wayne said the service was good.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Washougal, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
John said the staff are honest and let him know what needs to be done as well as squeezing him in when there is an emergency.
This review was collected via phone interview by Customer Research Inc.