Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

291 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


WR
WILLIAM R.
Woodland, WA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great service
Had my tires rotated and oil changed in a snap and back on the road with confidence. Matt gave me great information on future maintenance services and was very friendly. I will be going back for sure!

MS
Mac S.
Vancouver, WA
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mac said the business did a good job. He has never been dissatisfied with any work they have done for him.
This review was collected via phone interview by Customer Research Inc.

DZ
DAVID Z.
Vancouver, WA
Isuzu Trooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Happy Customer
Got in on the day I needed and the work was completed fast.

MS
Mike S.
Vancouver, WA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Mike said he liked the quality of the service. He doesn't have to bring his vehicle back, the price is good and they provide fast service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Washington
Jaguar X-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Paul said the business had exceptional customer service and provided good quality work.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Vancouver, WA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ron said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Vancouver, WA
Chevrolet Silverado 3500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
David said he's driven two thousand miles since the repair and has had no issues. The staff did a great job and did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

SB
Stu B.
Vancouver, WA
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Stu said his vehicle drives great but he felt he was overcharged.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Vancouver, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Joe said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

NM
NANCY M.
Vancouver, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Always Great Service
As always, I feel comfortable with the service at Matt's. I've tried numerous shops in Vancouver over the last 25 years but Matt's has consistently provided quality car care. This is my go to shop now.

JS
JAY S.
Vancouver, WA
Cadillac CTS Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
They stand behind their work
Recently I had a part replaced on my car. After a few days, there was a new noise. I took it in, and it was discovered that the part they replaced previously was defective. They really had to go out of their way to find a replacement as none were available locally. They had it overnighted, and then replaced it at no charge. Love the way they stand behind their work as I know this cost them.

JC
Joe C.
Vancouver, WA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Joe said the staff have always been very convenient and thorough in the work they do.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Vancouver, WA
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Steve said he has been with the business for a long time. The staff are great, honest, and do such a great job that he wouldn't take his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Vancouver, WA
Suzuki Sidekick
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JT
Janel T.
La Center, WA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Janel said the staff did the work that was needed.
This review was collected via phone interview by Customer Research Inc.

DM
Dale M.
Vancouver, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Dale said the staff delivered his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Summerville, OR
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
John said the staff did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Yacolt, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
walk in
I was able to walk in and ask Steve about a problem I was having with my car. He told me what i needed to do to solve the problem . I started the work on my own but ran into some difficulty so I brought the can in for repair. I spent more money by trying to do my own work. Next time i will bring it to Matts

SC
Sharon C.
Vancouver, WA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Sharon said the service was convenient. She loved the excellent service the staff provided. She also liked that the place was clean.
This review was collected via phone interview by Customer Research Inc.

CW
Cheryl W.
Ridgefield, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Cheryl said the employees were courteous. They were polite. They provided dependable service. They took care of her vehicle right away. They completed the work on time. They provided great service.
This review was collected via phone interview by Customer Research Inc.