Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

271 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


MS
MARY S.
Vancouver, WA
Lincoln Aviator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Confidence and Trust
I always feel secure that I will get the best service possible for my car as well as being able to trust that Matt’s does stand by their work. I have always had a positive experience and I have recommended Matt’s to many friends.

JA
Julianne A.
Portland, OR
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Julianne said she was really happy with the service. It just took longer she than wanted it to take. Other than that, it was great. She definitely will be going there again.
This review was collected via phone interview by Customer Research Inc.

RF
Richard F.
Washington
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Richard said he was very well taken care of, and the service was completed within a timely manner.
This review was collected via phone interview by Customer Research Inc.

KW
Kylie W.
Vancouver, WA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Kylie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Vancouver, WA
Honda Accord Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Justin said the employees are pretty good at everything they do. The only down side is even when he has an appointment, they wait until the end of the day to tell him his vehicle is done. They always do a great job, and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

DT
Derek T.
Vancouver, WA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Derek said he overpaid for the drive line to be put in his vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Washington
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Chris said the service he received was fabulous, and his vehicle has never driven better.
This review was collected via phone interview by Customer Research Inc.

JE
Jack E.
Ridgefield, WA
Oldsmobile Bravada
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Jack said the staff was 2 hours late completing the service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AS
Ann S.
Vancouver, WA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Ann said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

AH
Alex H.
Vancouver, WA
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Alex said Steven does a great job.
This review was collected via phone interview by Customer Research Inc.

JH
Joey H.
Washington
Dodge Ram Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Joey said everything was up to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

GH
GINGER H.
Vancouver, WA
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Excellent repairs and completed quickly
Matts took car of my sons sudden break down quickly and went above and beyond by checking other areas of the car that might need attention without any pressure. Highly recommend them and will continue to come back.

JL
Jeannie L.
Vancouver, WA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Jeannie said the staff was very accommodating and provided her with a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

CC
Craig C.
Washington
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Craig said the service was great. The staff members had great communication and they explained everything in an easily understandable way.
This review was collected via phone interview by Customer Research Inc.

CH
Chad H.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Chad said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Woodland, WA
Saturn SL1
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Peter says the business' price range is acceptable, the overall experience was good, and he would definitely recommend the facility to others.
This review was collected via phone interview by Customer Research Inc.

RS
Reid S.
Vancouver, WA
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Reid said the staff was very kind.
This review was collected via phone interview by Customer Research Inc.

AU
Adam U.
Vancouver, WA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Adam said the staff members did everything they said they were going to do, in timely manner.
This review was collected via phone interview by Customer Research Inc.

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Brian S.
Vancouver, WA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Brian said the business identified problems he was unaware of, and found cost effective solutions.
This review was collected via phone interview by Customer Research Inc.

WM
Will M.
Washington
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Will said the employees provided top notch service.
This review was collected via phone interview by Customer Research Inc.