Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

62 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


CR
Carmen R.
Portland, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Carmen said he gave her a lot of information and what she would need in the future,
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Portland, OR
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Excellent service all around!!
David and staff explain what needs repair and showed me the damaged parts. I highly recommend their work and their integrity!

TP
terry p.
Portland, OR
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
NorthWest Auto is #1 for me.
NorthWest Auto is the one for me. #1 all around.

TT
Tuan T.
Happy Valley, OR
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Tuan said they did really good, they're honest, and he had a good experience overall
This review was collected via phone interview by Customer Research Inc.

SB
SHERRIE B.
Portland, OR
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Service and the owner David
No surprises. Great service.

MM
Michael M.
Portland, OR
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Michael said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Oregon
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Joe said the service was great, and the people were very professional. The staff finished on time and everything was ready when they said it was going to be done. He liked them and would go back.
This review was collected via phone interview by Customer Research Inc.

AM
AJ M.
Portland, OR
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Awesome service, awesome crew!
Highly recommended! They can always squeeze me in and do great affordable work!

AM
Aj M.
Portland, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Awesome service, awesome crew!
A sweet spot close by that can always squeeze me in, I come here all the time and they have the best rates and attitude of any shop. Highly recommended!

JN
Jason N.
Portland, OR
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Jason said the business is the best. He really likes the customer service and they get the job done on time.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
Portland, OR
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Fred said he was grateful the staff could correct the issue going on with his vehicle. They provided prompt, outstanding service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Gresham, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Tire rotation
As always the guys at NW brakes were accommodating and price was reasonable. They were honest with regard to price and scope of a future repair that needs to be addressed so as not to cause further damage to vehicle. I appreciate their thoroughness.

CN
CHINH N.
Happy Valley, OR
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Taking a ''brake""
The brakes were making awful noises when backing out of my driveway. I gave NW a call. They took care of me the same day with great service: showed/explained to me the diagnosis, provided repair options, used high quality parts, got the job done at a great price. Now my truck drives great and brakes are quiet.

DT
Daniel T.
Portland, OR
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Daniel said the service was good and fast.
This review was collected via phone interview by Customer Research Inc.

JV
JUDI V.
Portland, OR
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
My 1999 Ford
Get right in, ease my concerns, fair pricing - little extra's & explaing what has been done throughly.

DH
DEBORAH H.
Portland, OR
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Quick and straightforward
Went in to check that my snow tires were doing ok. In and out quickly and everything was fine!

SS
STEVE S.
Portland, OR
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
The owner David and his staff are awesome
As a car guy and having done business all over town I’m very impressed with Northwest brakes and under car. David the owner is a great guy to work with his staff is honest and efficient. I’ve had two of my personal cars serviced here, my Audi S5 and Mercedes C320

CH
CHANGYU H.
Tualatin, OR
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Excellent!
Excellent job!

KB
Kara B.
Portland, OR
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2018 Category: Service
Kara said it was a stressful situation. They were accommodating. They were easy and honest. Service was great.
This review was collected via phone interview by Customer Research Inc.

DH
DEBORAH H.
Portland, OR
Kia Sportage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2018
Friendly
The owner is easy to talk to and will listen to your concerns.

Displaying Review 1 - 20 of 62 in total