Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

842 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


RO
Richard O.
Bonsall, CA
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Richard said he was treated excellently. Jim was effective and quick. The staff did extra work on getting his tire fixed, and they did it with speed and accuracy. It was a very pleasant and fruitful experience.
This review was collected via phone interview by Customer Research Inc.

SO
Steve O.
Oceanside, CA
Dodge Challenger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Steve said the service took much longer than estimated.
This review was collected via phone interview by Customer Research Inc.

PF
Paul F.
Oceanside, CA
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Paul said the staff have gone out of their way for him when they didn't have to and they helped save him thousands of dollars from a bad oil change at another facility. They fixed an warning light problem from his tire. He liked the way they handled things for him. He took his vehicle to have an oil change after having other facility mess up on it. He will continue to support them.
This review was collected via phone interview by Customer Research Inc.

JB
Jeston B.
Camp Pendleton, CA
INFINITI G35 Coupe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Jeston said the staff provided good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KM
Kenneth M.
Loomis, CA
Ford Fiesta
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Kenneth said this business is pretty good. The technician was super nice. However, the machinery was broken, so they could not do his tires He told him he did not want to ruin the rims.
This review was collected via phone interview by Customer Research Inc.

DH
Debra H.
Oceanside, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Awesome service!!
They were a pleasure to work with. Very professional and friendly. We will definitely use their services again.

SM
Suzanne M.
Oceanside, CA
Buick Verano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Suzanne said this business was quick and they did a good job. Jim was very helpful. He let her know what tire she needed, and he ordered it.
This review was collected via phone interview by Customer Research Inc.

AW
Amy W.
Oceanside, CA
Lexus RX 400h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Amy said the service was fast and easy.
This review was collected via phone interview by Customer Research Inc.

AG
ARLEEN G.
Oceanside, CA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
good service
good service

RH
RAGINA H.
Oceanside, CA
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great service
Great service, wonderful people and good prices.

Anonymous avatar
Verified Customer
Escondido, CA
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Amazing experience
Best experience I’ve ever had thanks ....

AR
Andres R.
Oceanside, CA
Toyota 4Runner
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Service
Andres said the staff did a good job. They were prompt, and they were down to earth people. The staff gave him regular customer service. He said they were prompt, and treated him with respect.
This review was collected via phone interview by Customer Research Inc.

DR
DARREN R.
Oceanside, CA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
wheel bearings...
The shop did exactly what they said they were gonna do...even a bit more. Work was done in a timely fashion as well.

CR
Cheryl R.
Oceanside, CA
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Cheryl said the service and the staff were awesome. The employees were honest and up front. She's been a customer for 30 years at this location.
This review was collected via phone interview by Customer Research Inc.

JB
Janel B.
California
Lexus SC 430
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Janel said they were polite and fast. She purchased tires.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Fallbrook, CA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Mike said the service was fast and he had no hassles. The service writer was good and helped him out a lot. Nick was also good. He knew what he was getting and what he was paying for and liked that the employees didn't try to up sell him.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Oceanside, CA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Michael said the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

JA
Jacob A.
Oceanside, CA
Toyota 4Runner
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/07/2018 Category: Service
Spoke with Elizabeth. She said she was overcharged for synthetic fuel when she was supposed to be getting the same fuel as last time. There were more things needed, and instead of the employees telling her or fixing them, they just put it in her paperwork for her to read about later. This was the first time she's had an issue with this facility and she's unsure if she will be returning in the future.
This review was collected via phone interview by Customer Research Inc.

CD
Christine D.
California
Toyota Yaris
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/06/2018 Category: Service
Christine said the service at this business was okay and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
Bonsall, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Jose said he was happy with their service.
This review was collected via phone interview by Customer Research Inc.