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Orr Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(715 Reviews)
50
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
3.0
ReScore Average
50
Net Promoter Score ®

Business Details

About

Serving the Local Communities in California for more than 30 years:
Auto Repair in Montclair, Claremont, La Verne, Upland, Ontario, Pomona, Rancho Cucamonga, and Alta Loma
Orr Automotive was started as a 3000 square foot facility with 2 lifts. The continued focus of honesty, Integrity, and fairness have remained with a new focus on
Serving the Local Communities in California for more than 30 years:
Auto Repair in Montclair, Claremont, La Verne, Upland, Ontario, Pomona, Rancho Cucamonga, and Alta Loma
Orr Automotive was started as a 3000 square foot facility with 2 lifts. The continued focus of honesty, Integrity, and fairness have remained with a new focus on efficiency.

2008 - 3 lifts were added with the capacity to do Air Conditioning which had not been previously available.

2011 - The facility was moved into a 6000 square foot facility in an effort to continue to stream line the pace of the business to meet the needs of our customers.

2012 - updated computer diagnostic systems for ABS, Air Bags, Tire Pressure Monitors and a Tire mounting and balancing machine was added enabling us to continue to further serve customers.

2013 - has brought us a new coolant flush and transmission flush equipment and a Snap-On Verus scanner which is cutting edge technology.

2013! The latest and greatest announcement is the arrival of an Alignment Machine capabilities. That means that we are truly your one stop shop with the capabilities to meet all your needs.

Orr Automotive offers:
Service on all cars & trucks makes & models.
A full 24 months or 24,000 mile warranty to cover 100% parts and labor on all work performed.
We have a nationwide warranty on all of our repairs.
We offer shuttle service on any repair.
All technicians are ASE certified.
We use OEM (original parts) or better.
A clean air conditioned waiting room.
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(909) 625-8963

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
4701 Arrow Highway Suite B Montclair, CA 91763
Orr Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(715 Reviews)

RE
gravatar
Rose E.
Claremont, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2024
10
AMAZING
Someone stole the catalytic converter from my Prius. I took it to Orr, and they were amazing through the whole process of getting it replaced. I'm from out of state, so working with my insurance wasn't straightforward for them, but the folks at Orr were patient and made things as easy for me as they could. They gave me a loaner car for the duration, advised me on the right kind of shield to get installed so the theft wouldn't happen again, and were great about communicating all the way through. It took a while, and without the loaner car I would have been in trouble, but Orr's generosity meant I could go about my life while my car was out of commission. When I went to pick it up they even sent me away with a little gift bag to show their thanks for my business. I feel like I should be the one giving Orr a gift. For someone who knows nothing about cars and is from out of state with no local support network, Orr was a lifesaver. They'll be my go-to auto shop from here on out.
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