Ortega Car Care


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

245 Reviews

99% Would Recommend
75% Business Response
Latest Review 4 months ago

Mike L. on 07/28/2017
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Mike said he has been there about 3 times a year for the last 5 years.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 07/12/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Derek S. at Ortega Car Care responded on 07/31/2017

Thank you for responding Mike

Edward Jr M. on 07/22/2017
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Edward said this business is a bit pricey, but the staff are honest and good people. He has been with them for ten to twelve years.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Derek S. at Ortega Car Care responded on 07/26/2017

Thank y ou Edward, we are pleased that you trust us to keep your cars on the road

E.c. H. on 07/19/2017
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Spoke with Priscilla. She said this business was prompt and got her vehicle's problem taken care of.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/13/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Derek S. at Ortega Car Care responded on 07/25/2017

Thank you EC and Priscilla, we so appreciate your business, see you when you need us again

Ryan W. on 07/18/2017
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Ryan said they provided good and prompt service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/11/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Derek S. at Ortega Car Care responded on 07/24/2017

Thank you Ryan, we are pleased that you are happy with our Service

MITCH C. on 07/15/2017
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"Suburban "
Completely satisfied again !!!!! Great family business.
Vehicle: Chevrolet Suburban
Service Date: 07/13/2017
Review Created: 07/15/2017 03:03 AM
Derek S. at Ortega Car Care responded on 07/17/2017

Thank you MItch, we are happy you are pleased with our work and shop

Betty H. on 07/07/2017
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Betty said her experience at the business was excellent.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 06/30/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Derek S. at Ortega Car Care responded on 07/24/2017

Thank you Betty, we are happy you are so pleased with our shop

Graham B. on 07/07/2017
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Graham said this business gave him very good service when he had an emergency.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 06/30/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
JUSTIN O. on 07/05/2017
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"Excellant service"
Wouldn't go anywhere or trust anyone else with my vehicle needs!
Vehicle: Dodge Pickup
Service Date: 06/27/2017
Review Created: 07/05/2017 11:29 AM
Derek S. at Ortega Car Care responded on 07/05/2017

Thank you Justin, we truly appreciate our customer family

Emmett G. on 06/27/2017
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"Great, customer focused, reliable service from a family owned and operated business."
I take all 3 of my DM trucks there. Always quick and done right.
Vehicle: Chevrolet Suburban
Service Date: 06/26/2017
Review Created: 06/27/2017 03:54 AM
Derek S. at Ortega Car Care responded on 06/27/2017

Thank you Emmett, we truly appreciate our customers

Sharon V. on 06/22/2017
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"Feel safer"
I feel safer doing summer road trips knowing that Ortega Car Care has checked everything in my Jeep out before I leave.
Vehicle: Jeep Wrangler
Service Date: 06/21/2017
Review Created: 06/22/2017 01:44 PM
Derek S. at Ortega Car Care responded on 06/22/2017

Thank you Sharon, we appreciate your business, and are happy that you trust our family to take care of your family

Sharon C. on 06/16/2017
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Sharon said the business provided good service. She was comfortable and they were honest.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Derek S. at Ortega Car Care responded on 06/19/2017

Thank you Sharon, we are pleased you felt comfortable with us, we strive to keep our customers happy

James W. on 06/15/2017
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Spoke with Marsha. She said the service was good.
Vehicle: GMC Envoy XUV
Category: Service
Service Date: 06/06/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Derek S. at Ortega Car Care responded on 06/16/2017

Thank you, see you when you need us again

Andrew M. on 06/11/2017
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"Efficient and economical "
My repairs are always completed before I expect them to be. The work is always top guality and the price is always more than reasonable. At times even less than the estimate. I highly recommend Ortega Care Repair
Vehicle: Chevrolet S10 Pickup
Service Date: 06/09/2017
Review Created: 06/11/2017 05:29 AM
Derek S. at Ortega Car Care responded on 06/12/2017

Thank you Andrew, we are pleased you are so happy with our work

JILL/Steve L. on 06/09/2017
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"Honesty, Integrity & Wonderful Service!"
Honesty, Integrity & Wonderful Service!
Vehicle: Ford Pickup
Service Date: 06/07/2017
Review Created: 06/09/2017 06:35 AM
Derek S. at Ortega Car Care responded on 06/09/2017

Thank you Jill and Steve, see you next time you need us

CHUCK S. on 06/09/2017
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"Why go anywhere else?"
In this town, for all maintenance other than tires, I have one go to place for it. Ortega Car Care. Have been using them since 2012 and am always impressed with the service, family friendliness and professionalism. Trust me, you won't be disappointed.
Vehicle: Acura TL
Service Date: 06/07/2017
Review Created: 06/09/2017 03:43 AM
Derek S. at Ortega Car Care responded on 06/09/2017

Thank you Chuck, we are so pleased that you are happy with our services.

MIKE G. on 06/08/2017
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"within walking distance of work"
Great bunch of people
Vehicle: Nissan Sentra
Service Date: 06/06/2017
Review Created: 06/08/2017 01:33 PM
Derek S. at Ortega Car Care responded on 06/08/2017

Thanks Mike, so happy that you like our crew/family

John C. on 06/06/2017
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"good car car"
good efficient service, friendly and high quality
Vehicle: GMC Yukon XL
Service Date: 06/01/2017
Review Created: 06/06/2017 11:34 AM
Derek S. at Ortega Car Care responded on 06/06/2017

Thank you John, we are happy you are pleased with us

Guilad P. on 06/01/2017
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"Efficient and friendly"
Very efficient and friendly service. Very satisfied with my car service.
Vehicle: Chevrolet Cruze
Service Date: 05/30/2017
Review Created: 06/01/2017 02:06 AM
Derek S. at Ortega Car Care responded on 06/01/2017

Thank you, we are pleased you were happy with our service. Looking forward to keeping you safe and on the road

RICHARD S. on 05/30/2017
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"A reliable, professional repair shop that does quality work at a fair price."
The able mechanics (I'll call out Derrick Smith) worked to repair a difficult and intermittent problem with my Buick lacrosse.
It did take a few visits, but they (and I) were patient. and the issued was resolved at no additional cost to me. Good work.
Vehicle: Buick LaCrosse
Service Date: 05/25/2017
Review Created: 05/30/2017 05:06 AM
Derek S. at Ortega Car Care responded on 05/30/2017

Thank you Richard, we are pleased that we have been able to resolve the issue, and thank you for your patients.

Chris K. on 05/26/2017
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Chris said everything works out after having the service done at this business. There haven't been any problems.
Vehicle: GMC Sierra
Category: Service
Service Date: 05/24/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Derek S. at Ortega Car Care responded on 05/30/2017

Thank you Chris, we are happy that you are pleased with our services

Displaying Review 1 - 20 of 245 in total