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Alexander Hyundai of Oxnard

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,666 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
123
Total ReScores
4.5
ReScore Average
67
Net Promoter Score ®

Business Details

About

Oxnard Hyundai is conveniently located in Oxnard, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Oxnard Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Oxnard Hyundai is conveniently located in Oxnard, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Oxnard Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(805) 751-4680

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
1600 Auto Center Drive Oxnard, CA 93036
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,666 Reviews)

RO
gravatar
Robert O.
Ojai, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2023
10
Category: Service
Solid, Responsive, and Considerate Customer Support
On my way home from the gym, after making a stop, I experienced a dead battery on my 19,000+ mile Kona EV. I was in Oak View where I had the battery jump started, and headed nonstop to the Service Dept in Oxnard----not a trip I ever expected to make that or any other day. I was still in my gym clothes. At the service dept. I explained what happened to customer service rep Rolando Reyes, who told me that because they were a bit shorthanded and it was time--I would have a fair wait ahead of me. I asked him if there was anyplace I could buy some food for lunch---and he offered to drive me to a closeby Subway to buy food for lunch. His going out of his way and giving up part of his lunch hour to help me out this way was a very special example of above and beyond customer service extraordinaire!...And after the battery was tested and ultimately failed service manager J.J. Delgado authorized installation of a new battery, and I was finally able to drive home to Ojai. So thanks to Rolando and J.J. what could have turned to have been a total ordeal---was resolved with courtesy, efficiency AND kindness! These are really good guys!
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