Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

276 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
97% Would Recommend
Latest Review over 1 year ago

Reviews


JL
Jeffrey L.
Fort Myers, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/18/2017
Overpriced; ripoff on parts
Said replacement part was over $400 BUT he could get one for a little over $200. That part is in fact easily and readibly available online for $75 from multiple sources. He makes his money on excessive parts mark up AND he charges a stiff (but competitive price) for labor.

TS
TAYLOR S.
Fort Myers, FL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2016
Wow!
First time there to get our Honda van fixed and they did an amazing job. Hope I don't need to go back soon, but they have for sure earned my business the next time I need to have something done to any of our vehicles. Great team, fair prices, and they did everything that they said they were going to do in the same time or less than they estimated.

TT
TOM T.
Fort Myers, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2016
Pat t
Professional friendly

PD
Pete D.
Fort Myers, FL
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2016 Category: Service
Pete said basically everything was okay, but the service warning light is still on for some reason. This didn't get turned off and is taking the vehicle back for this.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Fort Myers, FL
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016 Category: Service
James said he has been using this business for years and he wishes them great success.
This review was collected via phone interview by Customer Research Inc.

WO
WALT O.
Fort Myers Beach, FL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016
Staff
People are great.

JC
Jim C.
Florida
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Jim said the business provides good service. He took his vehicle in to have his shocks changed and they said it was not necessary. He said they could have changed them anyway and he would not have been the wiser.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy Jo R.
Fort Myers, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Nancy said she has gone there for years and she has referred a lot of people to go there.
This review was collected via phone interview by Customer Research Inc.

SR
SUE R.
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016
Good local business, has always treated me well
I have been a customer for many years, feel they are fair and do a good job, have many loyal customers.

WW
Wendy W.
Fort Myers, FL
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2016 Category: Service
Wendy said she did not have an appointment so she was happy they were able to take her vehicle in quickly. They explained everything to her and gave her good feedback.
This review was collected via phone interview by Customer Research Inc.

RS
RONALD S.
Fort Myers, FL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016
1st time maintenance ,will be back........
Great customer service with plenty of hot coffee to spare

EL
EILEEN L.
Fort Myers, FL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2016
The people were always polite, helpful did not talk down to you if you didnt understand something....
I have been going to Pam's for years.. I a Nutshell... I trust them to tell me the truth about my car....

SW
STEWART W.
Estero, FL
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2016
Needs a little more work I think
Hello, Now that I've driven the car a few days, I'm a little disappointed in the the fact that The car still goes "clunk" when shifting, as if there is still a "bad" motor mount. I know you replaced the lower mount that you said was broken in half but the dealer initially said the upper mount and "dog bone" strut mount need to be replaced. Do you think we need to do more? I guess I should bring it back in so you can drive it.
Pam's Motor C. from Pams Motor City LLC responded on 06/19/2016

Anytime,  Thank You

Pam's Motor City

PP
PAUL P.
Fort Myers, FL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2016
Professional, on-time, reasonable costs
Friendly and professional

AS
AUDREY S.
Fort Myers, FL
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016
Honest repair recommendations
availability and location
Before my husband passed away he told me if anything happened to him to continue to take the car to Pam's, he trusted them.

AS
Arnold S.
Fort Myers, FL
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016 Category: Service
Arnold said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

WC
WILLIAM C.
Fort Myers, FL
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016
they said 1 hour. they finished in 1 hour!
wish they could set maintenance interval on this car to 5000 miles.

HP
Harold P.
Fort Myers, FL
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016 Category: Service
Harold said this business worked out for him. He is a long time customer and this location is convenient to his location.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Estero, FL
Mercedes-Benz GL450
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016 Category: Service
Bob said this business does good work in a timely manner. They charged what they said they would. He recommends them to others all the time. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

CB
CHRIS B.
Fort Myers, FL
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016
Friendly and will do the best job for you!
Thanks John for getting my car in on such short notice and for understanding my options. I appreciate you looking out for me and doing a great job. The car runs great again!!
Pam's Motor C. from Pams Motor City LLC responded on 06/08/2016

Thank You, I really appreciate the review. John 

Pam's Motor City

Displaying Review 1 - 20 of 276 in total