Pams Motor City LLC


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

276 Reviews

ReScore Reviews™ (2)

ReScore
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Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
97% Would Recommend
Latest Review 4 months ago

Jeffrey L. on 06/18/2017
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"Overpriced; ripoff on parts"
Said replacement part was over $400 BUT he could get one for a little over $200. That part is in fact easily and readibly available online for $75 from multiple sources. He makes his money on excessive parts mark up AND he charges a stiff (but competitive price) for labor.
Service Date: 05/15/2017
Review Created: 06/18/2017 06:35 AM
TAYLOR S. on 07/08/2016
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"Wow!"
First time there to get our Honda van fixed and they did an amazing job. Hope I don't need to go back soon, but they have for sure earned my business the next time I need to have something done to any of our vehicles. Great team, fair prices, and they did everything that they said they were going to do in the same time or less than they estimated.
Vehicle: Honda Odyssey
Service Date: 07/06/2016
Review Created: 07/08/2016 09:45 AM
TOM T. on 07/03/2016
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"Pat t"
Professional friendly
Vehicle: Toyota Camry
Service Date: 07/01/2016
Review Created: 07/03/2016 07:00 AM
Pete D. on 07/01/2016
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Pete said basically everything was okay, but the service warning light is still on for some reason. This didn't get turned off and is taking the vehicle back for this.
Vehicle: Cadillac DTS
Category: Service
Service Date: 06/24/2016
Review Created: 07/01/2016
This review was collected via phone interview by Customer Research Inc.
James D. on 07/01/2016
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James said he has been using this business for years and he wishes them great success.
Vehicle: Chrysler Town
Category: Service
Service Date: 06/30/2016
Review Created: 07/01/2016
This review was collected via phone interview by Customer Research Inc.
WALT O. on 06/30/2016
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"Staff"
People are great.
Vehicle: Dodge Dakota
Service Date: 06/29/2016
Review Created: 06/30/2016 03:49 PM
Jim C. on 06/29/2016
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Jim said the business provides good service. He took his vehicle in to have his shocks changed and they said it was not necessary. He said they could have changed them anyway and he would not have been the wiser.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/25/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Nancy Jo R. on 06/29/2016
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Nancy said she has gone there for years and she has referred a lot of people to go there.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/27/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
SUE R. on 06/28/2016
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"Good local business, has always treated me well"
I have been a customer for many years, feel they are fair and do a good job, have many loyal customers.
Vehicle: Volkswagen New Beetle
Service Date: 06/28/2016
Review Created: 06/28/2016 08:18 PM
Wendy W. on 06/24/2016
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Wendy said she did not have an appointment so she was happy they were able to take her vehicle in quickly. They explained everything to her and gave her good feedback.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/21/2016
Review Created: 06/24/2016
This review was collected via phone interview by Customer Research Inc.
RONALD S. on 06/23/2016
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"1st time maintenance ,will be back........"
Great customer service with plenty of hot coffee to spare
Vehicle: Buick Lucerne
Service Date: 06/21/2016
Review Created: 06/23/2016 09:42 AM
EILEEN L. on 06/19/2016
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"The people were always polite, helpful did not talk down to you if you didnt understand something...."
I have been going to Pam's for years.. I a Nutshell... I trust them to tell me the truth about my car....
Vehicle: Chevrolet Malibu
Service Date: 06/17/2016
Review Created: 06/19/2016 04:35 PM
STEWART W. on 06/19/2016
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"Needs a little more work I think"
Hello, Now that I've driven the car a few days, I'm a little disappointed in the the fact that The car still goes "clunk" when shifting, as if there is still a "bad" motor mount. I know you replaced the lower mount that you said was broken in half but the dealer initially said the upper mount and "dog bone" strut mount need to be replaced. Do you think we need to do more? I guess I should bring it back in so you can drive it.
Vehicle: Buick Enclave
Service Date: 06/14/2016
Review Created: 06/19/2016 01:56 PM
Pam's Motor C. at Pams Motor City LLC responded on 06/19/2016

Anytime,  Thank You

Pam's Motor City
PAUL P. on 06/19/2016
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"Professional, on-time, reasonable costs"
Friendly and professional
Vehicle: Nissan Sentra
Service Date: 06/17/2016
Review Created: 06/19/2016 09:32 AM
AUDREY S. on 06/17/2016
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"Honest repair recommendations"
availability and location
Before my husband passed away he told me if anything happened to him to continue to take the car to Pam's, he trusted them.
Vehicle: Buick Rendezvous
Service Date: 06/16/2016
Review Created: 06/17/2016 08:05 AM
Arnold S. on 06/10/2016
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Arnold said the business does a good job.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 05/25/2016
Review Created: 06/10/2016
This review was collected via phone interview by Customer Research Inc.
WILLIAM C. on 06/09/2016
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"they said 1 hour. they finished in 1 hour!"
wish they could set maintenance interval on this car to 5000 miles.
Vehicle: Lexus LS 430
Service Date: 06/08/2016
Review Created: 06/09/2016 10:35 AM
Harold P. on 06/09/2016
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Harold said this business worked out for him. He is a long time customer and this location is convenient to his location.
Vehicle: Ford Windstar
Category: Service
Service Date: 06/07/2016
Review Created: 06/09/2016
This review was collected via phone interview by Customer Research Inc.
Bob S. on 06/09/2016
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Bob said this business does good work in a timely manner. They charged what they said they would. He recommends them to others all the time. He would like them to keep up the good work.
Vehicle: Mercedes-Benz GL450
Category: Service
Service Date: 05/26/2016
Review Created: 06/09/2016
This review was collected via phone interview by Customer Research Inc.
CHRIS B. on 06/08/2016
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"Friendly and will do the best job for you!"
Thanks John for getting my car in on such short notice and for understanding my options. I appreciate you looking out for me and doing a great job. The car runs great again!!
Vehicle: Lexus RX 300
Service Date: 06/06/2016
Review Created: 06/08/2016 04:28 AM
Pam's Motor C. at Pams Motor City LLC responded on 06/08/2016

Thank You, I really appreciate the review. John 

Pam's Motor City
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