Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

134 Reviews

96% Would Recommend
Latest Review 6 months ago

Reviews


KC
kevin c.
Bend, OR
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/26/2018
Not trustworthy, disorganized, sloppy work. over charging, doesn't seem to know how to fix problem, just keeps replacing different things.
Dishonest. brought car in with engine light on, get quote to replace turbo ($791). That doesn't fix it. Another month to reschedule, then replace hose for more($126.) That doesn't fix it. another month to clean sensor, that doesn't fix it. another month to replace sensors and turbo boost. ($166), engine light still on. another 2 months to replace turbo again (says warranty), STILL not fixed. Each Appointment takes about a month to schedule, but then he still keeps car for 2-5 days until he can get around it. Complains to ME about all the work he's done, but won't accept responsibility for the fact that the original problem still exists. Started out very nice, but after repeated failures he would take longer and longer to do repairs, and most times didn't even test drive it. After replacing Turbo the second time said 'he didn't have enough time to test drive, because he wanted to go home". He had the car for 3 days. Engine light was still on after 10 miles.
If he takes over a month to schedule an appointment, he shouldn't need to keep the car for 3 days to fix it.
If he offers an estimate to fix the car and have engine warning light go off, he should actually back up his work.

JS
Jeff S.
Bend, OR
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2017
Par is a joke
John is a OK mechanic but not very trust worthy. I am local in Sunriver and have seen first hand the dishonesty, and manipulation. He will tell you what you want to here but seldom follows through with his word. I give a big thumbs down!

MN
Mark N.
Bend, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017
John gets right on it when I bring things in for him to work on.
Very nice person to work with.

GK
Glenda K.
Bend, OR
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2016 Category: Service
Glenda said the business provided quick and good service. They did a great job and she's very happy with their work.
This review was collected via phone interview by Customer Research Inc.

SS
Sana S.
Bend, OR
Volvo XC90
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/22/2016 Category: Service
Sana said the business kept quoting him different prices and they did not finish on time with fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

CL
Cody L.
Bend, OR
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Cody said the business was able to do the job.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Woodburn, OR
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Jeff said the business treated him fairly and they were honest.
This review was collected via phone interview by Customer Research Inc.

AP
Albert P.
Bend, OR
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016
Oil change
Good service for this. Great to deal with. Prices very good for all services.

SM
Scott M.
La Pine, OR
Subaru B9 Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Scott said they were easy to talk to and they understood his needs. They were very timely.
This review was collected via phone interview by Customer Research Inc.

JW
Jake/alvin W.
Bend, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2016 Category: Service
Spoke with Valorie. She said she took her vehicle to this business because they are close to her home.
This review was collected via phone interview by Customer Research Inc.

CV
Cindy V.
Bend, OR
Nissan Frontier
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/30/2016
You really want feedback?
Parts need to be checked before the appointment. Oil change, waited an hour and a half, walked back and was told the wrong filter was ordered. Really? Had to wait another 45 for the part to arrive. They still, after a previous job, don't check the part before the appointment? Staff is nice, mechanic is great. Service is lame. I would not recommend them. Too bad, they could have all the local biz.

GG
Greg G.
Bend, OR
Porsche Cayenne
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016 Category: Service
Greg said the comprehensive care they used when they explained the repairs to him and the due diligence they showed trying to solve the problem was very good.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Bend, OR
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016
Awesome support once again
Par Engine has been a blessing for me and all of my vehicles. I especially appreciate the quicker turn around which in the past has been somewhat slower. I definitely recommend Par Engine.

BM
Billy M.
Oregon
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
Billy said this facility is good.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Bend, OR
Volkswagen Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
Bill said the staff at the business are nice people. They do a good job and if there is a problem, they take care of it.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Bend, OR
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2016 Category: Service
Spoke with Kathy. She said they knew what they were doing and they were timely. Everyone was courteous.
This review was collected via phone interview by Customer Research Inc.

LD
Lynne D.
Oregon
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2016 Category: Service
Lynne said she drove down her vehicle this past weekend and her vehicle worked great. She was so pleased with the service, it was excellent. The guys and the young woman were friendly. She felt confident with them. She appreciates the service she received. She called and they were able to get it right back to her.
This review was collected via phone interview by Customer Research Inc.

LL
Lynne L.
Bend, OR
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016 Category: Service
Lynne said they are very good.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Bend, OR
GMC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

GB
Gregg B.
Oregon
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
Gregg said this business went above and beyond what he expected. He was out-of-town when he used their services. They got him in quickly and took good care of him. He expressed if he lived over in their area, he would always take his vehicle to them.
This review was collected via phone interview by Customer Research Inc.