Jeffrey C. on 10/18/2017
Jeffrey said the business is great and they kept him informed.
Category:
Collision
Service Date:
10/09/2017
Review Created:
10/18/2017
This review was collected via phone interview by Customer Research Inc.
Chris K. on 10/17/2017
Chris said this business is a certified Lexus facility. They are very professional and go above and beyond.
Category:
Collision
Service Date:
10/12/2017
Review Created:
10/17/2017
This review was collected via phone interview by Customer Research Inc.
Brent V. on 10/13/2017
Brent said his vehicle was delayed by 2 weeks because of the insurance company. He chose this facility because they're the only business that works on a Maserati.
Category:
Collision
Service Date:
10/06/2017
Review Created:
10/13/2017
This review was collected via phone interview by Customer Research Inc.
Paul D. on 10/13/2017
Paul said Thomas Milmer was absolutely phenomenal. He cares about the customer, he makes sure repairs are done correctly and also makes sure the right parts are put on the vehicle. He has been a customer for 6 or 7 years.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/13/2017
This review was collected via phone interview by Customer Research Inc.
Melissa G. on 10/13/2017
Melissa said this was a great experience for her. Tommy was awesome, excellent, professional, friendly, helpful and pleasant to deal with. He made sure she had a great experience.
Category:
Collision
Service Date:
10/06/2017
Review Created:
10/13/2017
This review was collected via phone interview by Customer Research Inc.
David on 10/13/2017
David said he is very happy with the work they did and they do great work.
Category:
Collision
Service Date:
10/10/2017
Review Created:
10/13/2017
This review was collected via phone interview by Customer Research Inc.
Dillon P. on 10/13/2017
Dillon said this business did great and he was kept well informed. A bumper was on backorder and it took about 5 weeks to get his vehicle back. It's not the fault of this business but it was still frustrating.
Category:
Collision
Service Date:
10/09/2017
Review Created:
10/13/2017
This review was collected via phone interview by Customer Research Inc.
Suzanne T. on 10/13/2017
Suzanne said they did an excellent job and they kept her well informed which she appreciates. There was no promised of time given. Her vehicle looks perfectly new.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/13/2017
This review was collected via phone interview by Customer Research Inc.
Lori H. on 10/09/2017
Spoke with Denny. He said they did a good job and spoke to the insurance company on his behalf.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/09/2017
This review was collected via phone interview by Customer Research Inc.
Carla W. on 10/08/2017
Carla said her vehicle was delayed by three weeks because of additional damage found.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/08/2017
This review was collected via phone interview by Customer Research Inc.
Kelley P. on 10/08/2017
Kelly said she went to this facility because they specialize in repairing Jaguars.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/08/2017
This review was collected via phone interview by Customer Research Inc.
Rohit G. on 10/07/2017
Rohit said he was happy with his vehicle and the work they did. He really liked the place and he is happy about it.
Category:
Collision
Service Date:
10/04/2017
Review Created:
10/07/2017
This review was collected via phone interview by Customer Research Inc.
David G. on 10/06/2017
David said the business did a good job but the work took longer than he expected. His vehicle was delayed by three weeks. The vehicle was delayed multiple times. Once it was for a parts problem but he was not given a reason for the other delays.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/06/2017
This review was collected via phone interview by Customer Research Inc.
Stell K. on 10/06/2017
Stell said she chose this business because it was great.
Category:
Collision
Service Date:
10/02/2017
Review Created:
10/06/2017
This review was collected via phone interview by Customer Research Inc.
Janelle on 10/06/2017
Janelle said they were nice and did a good job.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/06/2017
This review was collected via phone interview by Customer Research Inc.
Pulkit P. on 10/06/2017
Pulkit said everything was top notch.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/06/2017
This review was collected via phone interview by Customer Research Inc.
Charles H. on 10/06/2017
Spoke with Jan. She said her vehicle was delayed by 3 days because of a parts delay.
Category:
Collision
Service Date:
09/29/2017
Review Created:
10/06/2017
This review was collected via phone interview by Customer Research Inc.
Mary S. on 10/04/2017
Mary said this is the best Mercedes business in Texas.
Category:
Collision
Service Date:
09/26/2017
Review Created:
10/04/2017
This review was collected via phone interview by Customer Research Inc.
Joann J. on 10/04/2017
Joann said they did a good job. They did not give her a time the vehicle would be ready but had the vehicle for 3 weeks. Her vehicle is new, and they had to order the parts.
Category:
Collision
Service Date:
09/27/2017
Review Created:
10/04/2017
This review was collected via phone interview by Customer Research Inc.
Jasmin M. on 10/04/2017
Jasmin said Brian Vawaki was very patient and awesome. The work performed made her vehicle look as though the accident never happened. The vehicle was delayed about a month due to an issue with her insurance company.
Category:
Collision
Service Date:
09/28/2017
Review Created:
10/04/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 2823 in total