Park Place Bodywerks Auto Body and Collision Repair Center

Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

3661 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 4 days ago

Reviews


JR
Joseph R.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Collision
Joseph said staff and estimator took care of him and followed up with his insurance. He chose them because of their reputation and commitment to provide quality work.
This review was collected via phone interview by Customer Research Inc.

DA
Deisy A.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Collision
Spoke with Andres. He said the business was more reliable than any other place.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Collision
Robert said this business did an excellent job and his vehicle looks brand new again. He is very satisfied with the end product. Brock Huggins was very professional and clearly indicated what had to be done and when. However, the status updates on the computer stalled halfway through the process. They never got past the painting stage.
This review was collected via phone interview by Customer Research Inc.

LE
Leone E.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Collision
Leone said the bushiness kept her up to date with the status of her vehicle, and were accommodating making arrangements for her to get to and from the business.
This review was collected via phone interview by Customer Research Inc.

SR
Shelby R.
Texas
Verified Customer
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02/14/2019 Category: Collision
Spoke with Kathy. She said Shelby was very happy and all was great. The repair took 2 weeks longer because they were waiting on the parts, but this was not a problem.
This review was collected via phone interview by Customer Research Inc.

GR
George R.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Collision
George said he felt like the mechanic handled the work really well.
This review was collected via phone interview by Customer Research Inc.

AW
Amy W.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Collision
Amy said Brian was amazing and the experience exceeded her expectations.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Collision
Nathan said the repair looks good but the process was longer than expected. He stated that was not given a specific reason for the two week delay.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Collision
David said the business did a good job on the repair. They handled it well.
This review was collected via phone interview by Customer Research Inc.

CP
Catrina P.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Collision
Catrina said the staff had great customer service. They kept her abreast of everything going on and the turnaround time was quick.
This review was collected via phone interview by Customer Research Inc.

JR
Janette R.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Collision
Janette said she is very satisfied with the results, and they are quick.
This review was collected via phone interview by Customer Research Inc.

VC
Vickie C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Collision
Vickie said her vehicle looks great and she appreciates all they did for her.
This review was collected via phone interview by Customer Research Inc.

TC
Taylor C.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Collision
Taylor said it took the business 4 weeks to repair her vehicle.
This review was collected via phone interview by Customer Research Inc.

YW
Yingpei W.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019 Category: Collision
Yingpei said it took over a month for the work to be completed and there was no promised finish time. She was not informed on the estimate.
This review was collected via phone interview by Customer Research Inc.

TB
Taylor B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Collision
Taylor said she had no issues. The business got her vehicle right in and out. They told her they would update her along the ways with the steps the vehicle was going through, but they only called her when her vehicle was finished.
This review was collected via phone interview by Customer Research Inc.

PM
Phillip M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Collision
Spoke with Linda. She said they did everything they could do to have her vehicle on time. They did a good job and kept her updated.
This review was collected via phone interview by Customer Research Inc.

DP
Dimyra P.
Texas
Verified Customer
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02/07/2019 Category: Collision
Dimyra said the process was simplified, and she didn't have to do anything extra. The staff kept her updated throughout the entire process, and answered her questions before she could get to them. She didn't have to go anywhere, it was a very seamless process and she was included in on everything.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Collision
Gary said he chose this facility for service because they did the best repairs and had quality service.
This review was collected via phone interview by Customer Research Inc.

KW
Kimberly W.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Collision
Kimberly said the employees were very professional and kept her updated every step of the way. She had nothing to do with the estimate. She chose this facility because it was right with the main business.
This review was collected via phone interview by Customer Research Inc.

CC
Cedric C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Collision
Cedric said the vehicle was totaled but he was treated well.
This review was collected via phone interview by Customer Research Inc.