Park Place Bodywerks Auto Body and Collision Repair Center

Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

3368 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 1 day ago

Reviews


JJ
Jennifer J.
Texas
Verified
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08/16/2018 Category: Collision
Jennifer said Israel was awesome and he kept her more informed than her insurance company. Israel provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

AH
Anna H.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Anna said they were prompt and efficient. She said she wouldn't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

ZA
Zahra A.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Zahra said everything was great and she was satisfied. She did have back window damage that was fixed. Her only issue is that when she opens her trunk, she hears faint noises.
This review was collected via phone interview by Customer Research Inc.

OH
Otha H.
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Collision
Otha said he had a problem with the vehicle rental facility which was located on the premises, but the body work this business did was good, and he had no problems with it.
This review was collected via phone interview by Customer Research Inc.

PH
Philip H.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Philip said the repair was handled well. Mike really helped him out and made the entire experience work well. He stated that his insurance had sent him to a different facility the last time he needed repairs to his vehicle and this time he wanted to go somewhere that would do the repairs properly.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
John said the vehicle had a chip on the hood and the business repaired it perfectly, the paint was a perfect match.
This review was collected via phone interview by Customer Research Inc.

TH
Tamiko H.
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Collision
Tamiko said that the quality of the body work was good and her vehicle looks lovely. Chase was great to work with. However, there were some minor issues. When the business was working on the detailing, a speaker cover was broken and caused a hole within the interior. Also, the antenna cover seems to have been broken or has gone missing. They are still working on finding replacements because her vehicle is an older model The work itself went two days late, because a wrong part was ordered and had to be reordered.
This review was collected via phone interview by Customer Research Inc.

JT
Johnny T.
Texas
Verified
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08/10/2018 Category: Collision
Johnny said he did not have any complaints about this facility. He was not given a promise date as to when his vehicle would be completed, but they kept him informed daily as to the status of his vehicle.
This review was collected via phone interview by Customer Research Inc.

JN
Joshua N.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Collision
Joshua said he had nothing to complain about. He was not given a time frame for the completion of his repairs.
This review was collected via phone interview by Customer Research Inc.

EJ
Erin J.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Collision
Erin said Brian Buczynski was wonderful to work with, he was very knowledgeable, and also very responsive.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Collision
James said he had a good experience. The employees did a great job. They kept him informed. He didn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

CS
Carol S.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Collision
Carol said, this business is very nice and attentive. Brian kept her informed during the work.
This review was collected via phone interview by Customer Research Inc.

TB
Timothy B.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Collision
Timothy said the business is the best that he knows of.
This review was collected via phone interview by Customer Research Inc.

TL
Tammy L.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Collision
Spoke with Roderick. He said they go above and beyond in customer service. They explained things in detail and they make him feel important instead of a number.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Collision
John said the staff provide really good customer service. They were efficient, polite, informative, knowledgeable and courteous. He said they really go above and beyond for the customers and it was the best vehicle buying and repair service he has ever experienced.
This review was collected via phone interview by Customer Research Inc.

AA
Alvin A.
Texas
Verified
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08/08/2018 Category: Collision
Alvin said this business has great customer service, and the work they did was amazing. He can't say anything wrong about this business.
This review was collected via phone interview by Customer Research Inc.

KD
Kay D.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Collision
Kay said this business is the best, hands down.
This review was collected via phone interview by Customer Research Inc.

AP
Annie P.
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Collision
Annie said she was happy with everything excluding the molding on the driver side door. She is hearing air coming in.
This review was collected via phone interview by Customer Research Inc.

DA
Donald A.
Texas
Verified
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08/04/2018 Category: Collision
Donald said Thomas was great.
This review was collected via phone interview by Customer Research Inc.

RC
Rena c.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Rena said she was satisfied with this business.
This review was collected via phone interview by Customer Research Inc.