Park Place Bodywerks Auto Body and Collision Repair Center

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(4,893 Reviews)

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
96% Would Recommend
Latest Review 2 days ago

Reviews


DB
Daniel B.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Daniel said that he received updates throughout the process and they worked everything out with the insurance. Everyone that he talked to was nice, professional and courteous.

DD
David D.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
David said the staff provided good communication and good work.

CM
Christopher M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Christopher said this business has the ability to reach out to its customers via email and text. He knew at all times where his vehicle was in the repair process. He was not left guessing it was. It was very nice. He has never had that done before from any other facility and he really did appreciate it. There was a delay for an undisclosed amount of time due to parts and insurance.

MD
Mark D.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Mark said Chase at the business was fantastic. He said the communication was good and they also had good repair work.

RM
Robert M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Robert said the business provided great repair work.

CP
Clarissa P.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Clarissa said her experience was quick, it was easy to communicate with the person she was dealing with. It was easy getting in touch with him and coordinate according to what was needed to be done.

JJ
Jose J.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Spoke with Jose's Wife. She said the staff communicated well at first during the estimate stage. After they started the repair she did not hear from them and had to call for updates. Her vehicle was a week late because they were busy.

TG
Thomas G.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2021 Category: Collision
Thomas said he was not easy to get updates or speak with someone.

YL
Yan L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Yan said the staff was very friendly, helpful and were able to help her with her insurance company. She was not quite happy with the paint work. The vehicle wasn't ready when promised due to the insurance company. She chose this business because it was specific to her vehicle.

TB
Theresa B.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2021 Category: Collision
Theresa said that it took her staying on top of them to complete the body work on her vehicle. Her vehicle was a few days late because of Covid and the insurance company. She wasn't kept informed and their communication needs improvement. She still has to take her vehicle back to them because of an overlooked issue. She would recommend this place for business with the disclaimer to stay on top of them.

LH
Lisa H.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Spoke with Lisa's husband. She said that they did a good job. He wasn't given a promise date, but was satisfied with the turn around.

SA
Sherry A.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Sherry said they were courteous and professional.

EW
Eric W.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021 Category: Collision
Eric said the staff were responsive, took care of his vehicle and got the job done well.

CA
Charles A.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2021 Category: Collision
Charles said the customer service was very good. He was not satisfied that the panels lines do not fit perfectly and they're not like before. On the business website, it states the vehicles will be washed and detailed to look like showroom condition. This was not done and they only washed and vacuumed it.

TM
Timothy M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021 Category: Collision
Timothy said the business did a good job.