ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 12 hours ago
CARLOS B. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They looked for options and took care of my problem without breaking my bank."
They were great. I had a cut wire that would have required me to get a new compressor. They found a way to re-connect the wire instead. They also replaced a broken hose for my windshield fluid. Really good honest service.
Vehicle: Honda Accord Cpe
Service Date: 11/03/2017
Review Created: 11/23/2017 06:46 AM
JERRY S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and Repairs "
Very friendly and knowledgeable personnel in front of store and in garage area.
Vehicle: Buick Enclave
Service Date: 11/18/2017
Review Created: 11/20/2017 11:15 AM
DANNY C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding customer service"
This company is very customer service minded. I have been there a number of times, and everyone working there, from the owner to all the employees are extremely friendly and most important knowledgeable. I would recommend them to everyone!
Vehicle: Ford Ranger
Service Date: 11/18/2017
Review Created: 11/20/2017 05:32 AM
PAUL B. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy diagnoses and estimates."
New tires with alignment and brakes - all well done.
Vehicle: Buick LeSabre
Service Date: 11/15/2017
Review Created: 11/18/2017 07:20 AM
Mary D. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said this business provides the best service. She had a good experience.
Vehicle: Nissan Murano
Category: Service
Service Date: 11/10/2017
Review Created: 11/18/2017
This review was collected via phone interview by Customer Research Inc.
George L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said he received good service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/10/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES D. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Difiglia Review"
Convenient Location, Fast & Efficient Service, Honest Individuals
Vehicle: Lexus LS 430
Service Date: 11/13/2017
Review Created: 11/15/2017 08:15 AM
JOHN L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Fast, Great Quality!"
Monday, November 13, at around 3PM, I brought my 2012 Ford Fusion in to get an oil change, and whatever else was needed, regarding routine scheduled maintenance. My oil change was completely finished and ready to go in less than 30 minutes. No other services were required, but they always check tire pressure in all tires, fluid levels, etc..
Vehicle: Ford Fusion
Service Date: 11/13/2017
Review Created: 11/14/2017 08:19 PM
HAITING Z. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A reliable place to go for car services."
Paul and the team there accurately and quickly diagnosed my car shaking issue and conducted targeted solution. They did not push for extra no need sales and earned my trust. Will come back for family car services. Hank
Vehicle: Lexus RX 300
Service Date: 11/11/2017
Review Created: 11/13/2017 09:16 AM
MARK/LYNNE B. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service. Convenient location."
The crew got my car in and out quickly. Friendly team.
Vehicle: Saturn Astra
Service Date: 11/11/2017
Review Created: 11/13/2017 08:56 AM
FLORIN P. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mercedes check up prior to purchase"
There is no other place I’ll trust a professional opinion when it comes to purchasing a car. Daniel is the best ! Thank you
Vehicle: Mercedes-Benz C350
Service Date: 11/10/2017
Review Created: 11/12/2017 06:18 AM
Don F. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said he has been going to this business for a long time. The staff is very good.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Alan V. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alan said he was satisfied with the service.
Vehicle: Jaguar S-TYPE
Category: Service
Service Date: 11/04/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruce said the business was very helpful. They were local and nice. They had great customer service.
Vehicle: Ram 3500
Category: Service
Service Date: 10/30/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS S. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Standard oil change and steering fluid."
Excellent job as always. Will return.
Vehicle: Toyota Sienna
Service Date: 11/04/2017
Review Created: 11/06/2017 08:04 PM
Steve G., Owner at Parker Custer Tire And Service responded on 11/07/2017

Thank you Chris, we appreciate your continued loyalty and look forward to serving your needs for years to come.

Steve Gentry
Ashley H. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashley said they were pretty punctual and reasonably fast.
Vehicle: Volvo XC60
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
JOHN S. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient location, friendly service at a reasonable price."
They have an experienced crew that is good at diagnosing and fixing problems in a reasonable length of time at a fair price.
Vehicle: Ford Crown Victoria
Service Date: 11/04/2017
Review Created: 11/05/2017 01:07 PM
Steve G., Owner at Parker Custer Tire And Service responded on 11/07/2017

Thank you John, we appreciate your business and always enjoy seeing you.

Steve Gentry
PAUL and BARBARA K. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff, Honesty, and Efficiency"
Clear, concise discussion of car issues; fast, accurate and honest scheduling of repairs....Thanks, Paul Kelly
Vehicle: Toyota Prius
Service Date: 10/30/2017
Review Created: 11/05/2017 12:13 PM
Steve G., Owner at Parker Custer Tire And Service responded on 11/07/2017

Paul, it's always a pleasure to serve your automotive needs.  We sincerely appreciate the trust you place in us to keep you on the road and safe at all times.

Steve Gentry
LESLIE J. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Parker Custer always provides quick, friendly service that I can trust.
Vehicle: Acura ILX
Service Date: 10/31/2017
Review Created: 11/01/2017 08:12 AM
Steve G., Owner at Parker Custer Tire And Service responded on 11/07/2017

Leslie, we appreciate your business and enjoy taking care of you and your family's car care needs.

Steve Gentry
Melissa R. on 10/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Melissa said the service took longer than expected.
Vehicle: Ford Focus
Category: Service
Service Date: 10/05/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Steve G., Owner at Parker Custer Tire And Service responded on 11/07/2017

Melissa, I regret that we recieved a defective part and had to order a replacement but at least we found the problem so it didn't fail on you after you left our shop.  Our goal is to deliver exemplary service and meet our customer's expectations on completion times but once in a while something out of our control impacts that.  I hope you'll give us another opportunity to impress you.

Steve Gentry
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