business image

Parkway Hyundai of Wilmington

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,471 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
109
Total ReScores
4.7
ReScore Average
84
Net Promoter Score ®

Business Details

About

The Parkway Hyundai team is more than just a team - we're a family! We are located off of the I-40 in Wilmington, NC. Call us today to schedule your next service visit, or schedule on our website online. We can't wait to see you. The Parkway Hyundai team is more than just a team - we're a family! We are located off of the I-40 in Wilmington, NC. Call us today to schedule your next service visit, or schedule on our website online. We can't wait to see you.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(910) 392-4888

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
5920 Market Street Wilmington, NC 28405
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,471 Reviews)

Verified Customer
Clayton, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
unions not customer friendly
The young lady who helped me was very friendly and informative...no problems. The service peformed was fine. But I've never taken my vehicle in anywhere before and been told that union workers take their lunch breaks and I would have an extra hour wait if I got an additional service done. Because of that I did not get the service done there...and went elsewhere.
Not Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/31/2018 05:29 AM

Thank you for your feedback! I'm sorry you weren't able to get the extra service here due to our techs taking their lunch break. Next time, we will try to set up a time that doesn't overlap lunch and is more accommodating to you. We value your business.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.