Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
4.6

( 95 Reviews )

94% Would Recommend
Latest Review 26 days ago

Reviews


LC
LOU C.
Hayward, CA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Great Service
The turn around is amazing !

JJ
JANE J.
Santa Clara, CA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Gabriel and excellent service
Once again, Gabe is the primary reason we continue to use Peninsula. As well, of course, the service & maintenance are excellent.

GS
Goutam S.
San Mateo, CA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Goutam said the service was good and everything was nice. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

JM
Jorge M.
Redwood City, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
Jorge said he wasn't sure why some of the repairs were delayed. The parts were delayed but he was unsure if that was the fault of the business. He appreciates what they do.
This review was collected via phone interview by Customer Research Inc.

GT
GREGORIO T.
Redwood City, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Fast good service
Good service fair price

DC
DAN C.
Redwood City, CA
Isuzu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
flat bed truck
They are the best!! Always fast great service. Thank you for all your help.

JM
Jorge M.
Redwood City, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Jorge said that the staff make themselves available for appointments without much notice, sometimes the same day and they provide him with good service.
This review was collected via phone interview by Customer Research Inc.

DB
DENNIS B.
Moss Beach, CA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Honesty and doing just what was said
I’ve already recommended PTR to a couple of my friends.
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 04/22/2019

Denis,
Thank you very much for your kind words

 

Gabriel Sava
Gm
650-365-9795

EA
Edgar A.
Redwood City, CA
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Edgar said the service was very efficient and quick.
This review was collected via phone interview by Customer Research Inc.

LC
LOU C.
Hayward, CA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
GREAT SERVICE !
VERY PROFFESSIONAL !

KP
KARL P.
Redwood City, CA
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/17/2019
Previous service was great; the one last week not (2/14).
Parts and labor ($1,763.82) related to the sudden engine stall problem did not solve the problem. The truck is going back on Mo2/18.
Recommendation may change after problem is solved.
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 04/09/2019

Mr.  Poppenberg, 
I'm sorry to hear you are disappointed with your service.  Please note you had an intermittent problem of engine shot down with no fault codes to fallow.  We were never able to duplicate the problem and advised you on the issue.  As a courtesy we have spent about $ 2000.00 on this issue without charging you.  The invoice you paid was for non related services you had ordered such as radiator hoses and fuel leak in the engine galley etc.  

Gabriel Sava
Gm
650-365-9795

AH
ADRIAN H.
Burlingame, CA
GMC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Great personable shop with lots of talent
I walked into Gabriel's shop to inquire about fixing multiple items on our 2004 GMC Topkick. He advised us well and only performed work that was pre-approved with estimated costs. His advice was well received and saved us some unneccesary work. He and the shop are great!

JJ
JANE J.
Santa Clara, CA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Excellent
This was our first experience with Peninsula and went on a recommendation from Hengehold. Gabriel dealt with the issues, provided detailed explanations of the issues and his communication was tremendous, especially over the Holidays. Our trucks will never be serviced by another vendor from now on.

AR
Arturo R.
Redwood City, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Arturo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RC
Ruben C.
Redwood City, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Ruben said service was good
This review was collected via phone interview by Customer Research Inc.

DM
DAVID M.
Clovis, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great Service!!!
The people at Peninsula Truck Repair were fantastic! Very helpful and made our experience much easier and pleasant.

JF
Joseph F.
Fort Worth, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Joseph said they did a good job and are good people.
This review was collected via phone interview by Customer Research Inc.

CM
Chad M.
Middletown, CA
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Chad said that the service was real good at this business.
This review was collected via phone interview by Customer Research Inc.

LD
Lloyd D.
Millbrae, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Always a great service experience with PTR.
Good communication, fast service, repairs as agreed upon. Excellent management and technicions. A great shop to work with.

Timely, capable, and honest. A+++

Verified Customer
Pacifica, CA
GMC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Outstanding service!
Terrific experience as always! The manager, Gabe, hasn’t mastered the english language yet but he speaks engine fluently. I recommend this shop to all my colleagues in the trucking industry and will continue to do so. Thanks again PTR!