Penzoil Express Repair


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

50 Reviews

100% Would Recommend
98% Business Response
Latest Review 26 days ago
Paula R. on 10/30/2017
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Spoke with Diana. She said the staff was really nice. Alex and Brice were helpful. The prices were fair and they did not suggest or do work that didn't need to be done, so she trusted them.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 10/24/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 11/10/2017

Paula,
You certainly gave us a fantastic response! Thanks so much for the great review. We look forward to seeing you again in the near future. Join us on FaceBook for helpful tips to winterize your car. We really appreciate your comments.
Thanks,
Kathy 
Controller for Pennzoil Express Repair

David M. on 10/26/2017
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David said he had an inspection and some other work done. They were very accommodating. They did the work and they called him when the job was done.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 10/17/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 11/10/2017

David,
Thanks for the great review! We appreciate your business and look forward to seeing you again. Join us on FaceBook and receive helpful tips for winterizing your car.
Thanks again for the great review!
Kathy
Controller for Pennzoil Express Repair

Thomas L. on 10/24/2017
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Thomas said the staff provided great service.
Vehicle: Dodge Avenger
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 11/10/2017

Thomas,
Thanks for the great review! 5 stars is awesome and we at Pennzoil Express Repair look forward to seeing you again for all of your vehicle needs.
Thanks so much for the great review!
Kathy
Controller for Pennzoil Express Repair

Shawn M. on 10/12/2017
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Shawn said the service was okay and the staff were friendly.
Vehicle: Ram Pickup
Category: Service
Service Date: 09/26/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 10/20/2017

Shawn,
Thank you for recommending us. We appreciate your business and look forward to helping you with all your vehicle needs. Join us on FaceBook for upcoming news on maintaining your vehicle. 
Thanks for the review. 
Kathy
Controller for Pennzoil Express Repair

Donna P. on 10/09/2017
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"Great car repair establishment."
The mechanics always do a great job. Efficient, polite and always treat me like family!
Vehicle: Mercury Grand Marquis
Service Date: 10/02/2017
Review Created: 10/09/2017 11:11 AM
Kathy at Penzoil Express Repair responded on 10/11/2017

Hi Donna,
Nice to hear from you again! Thanks for the great review and being a loyal customer of Pennzoil Express Repair. We sure do appreciate you as a customer!
Thanks again,
Kathy 
Controller for Pennzoil Express Repair

Barbara N. on 10/09/2017
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Barbara said this business did a good job.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 10/20/2017

Barbara,
Thank you for the great review! We look forward to you coming back to see us again. We appreciate your business and invite you to join us on Facebook for current information on winterizing your vehicles.  Once again thank you for the review.
Kathy Controller for Pennzoil Express Repair

Tim J. on 10/09/2017
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Tim said he has always taken his vehicle to this business. They always get the work done and they do a good job.
Vehicle: Honda Pilot
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 10/20/2017

Tim,
Thanks so much for the great review! We welcome you as a loyal customer. Join us on FaceBook for upcoming vehicle winterizing suggestions. We greatly appreciate your business!
Thanks again,
Kathy
Controller for Pennzoil Express Repair

Francesco G. on 09/18/2017
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Francesco said this business was on time and got the work done quickly.
Vehicle: Toyota T100
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 10/02/2017

Wow! thanks for the great review. We look forward to seeing you again soon. Join us on Facebook for helpful winterizing tips!
Thanks once again!
Kathy
Controller for Pennzoil Express Repair

Lynn S. on 08/31/2017
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Lynn said she needed service at the last minute and this business was able to get her in when no one else could.
Vehicle: Ford Edge
Category: Service
Service Date: 08/26/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 09/01/2017

Thanks Lynn for the great review. We absolutely appreciate you as a customer. Check out our website for further savings www.pennzoilexpressrepair.com. We welcome you as a new customer and look forward to seeing you again.
Thanks again,
Kathy
Controller for Pennzoil Express Repair

Kathryn B. on 08/29/2017
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Kathryn said they were very good. Everything was explained to them. They did an excellent job and the took care of her well. She was satisfied. She will continue patronizing this business.
Vehicle: Kia Optima
Category: Service
Service Date: 08/24/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 09/22/2017

Kathryn,
Thanks for the great review. We look forward to servicing your vehicles in the near future.  Check us out on facebook for tips on keeping your vehicle safe.
Thanks again for the review.
Kathy 
Controller for Pennzoil Express Repair

Bryant M. on 07/15/2017
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Bryant said this business was accommodating, quick and they had good pricing.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/14/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 08/11/2017

Bryant,
Thanks for the great review! We appreciate you as a customer and welcome your business. 
Come and see us again soon for any maintenance issues or repairs.
Thanks so much for your business!
Kathy
Controller for Pennzoil Express Repair

Laura L. on 06/24/2017
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Laura said she went to the business for an oil change. They told her she needed more work done. They were very accommodating and great.
Vehicle: Ford Escape
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/28/2017

Laura,
Thanks for the great review and we appreciate the trust you put in our mechanics, they are very thorough. Come back and see us again for all your mechanical needs, I am sure you will be happy with the results.
Thanks again for the review,
Kathy, Controller for Pennzoil Express Repair

Emanuel B. on 06/23/2017
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Emanuel said they did a very good job.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/28/2017

Thanks Emanuel,
Your review is very helpful for our business and we enjoy having you as a customer. Check out our website; www.pennzoilexpressrepair.com for specials. We would love to continue servicing your car in the near future.
Thanks again,
Kathy, Controller for Pennzoil Express Repair

Bill Q. on 06/23/2017
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Bill said it was great, they're a good staff and they do good work. It's not his first time going there and he's been going to them for years. They take care of it as fast as they can. They do it right and that's what matters. Everything's cool and he has no complaints.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/28/2017

Bill,
Thanks for the great review! It's great having awesome customers like you. We look forward to servicing all your vehicle needs. Come back and see us again soon!
Thanks again,
Kathy, Controller for Pennzoil Express Repair

Susan R. on 06/21/2017
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Spoke with Don. He said the business has worked on his vehicles for years. They are trustworthy and reliable.
Vehicle: Buick Lucerne
Category: Service
Service Date: 06/14/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/28/2017

Thank you Don and Susan for the great review. We appreciate your business and look forward to you coming back! Check out our website; www.pennzoilexpressrepair.com for specials we offer.
Thanks again,
Kathy, Controller for Pennzoil Express Repair

Danny H. on 06/15/2017
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Danny said he got great service, it was quick and reliable.
Vehicle: Nissan Sentra
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/19/2017

Dear Danny,
Thanks for the great review. We value your input as one of our customers. Our website; www.pennzoilexpressrepair.com has the most current specials and we welcome you back as one of our loyal customers. 
Thanks once again for the fantastic review!
Kathy
Controller for Pennzoil Express Repair

Carl H. on 06/14/2017
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Carl said the staff did a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/19/2017

Dear Carl,
Thank you very much for the five star review. We appreciate your business and hope to see you again in the near future.  Check out our website for current specials www.pennzoilexpressrepair.com. 
Thanks again for your response.
Kathy
Controller for Pennzoil Express Repair

Ryan S. on 06/06/2017
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Ryan said the people at this business are nice and friendly. They do not take advantage of their customers. He recommends them to everybody.
Vehicle: Jeep Compass
Category: Service
Service Date: 06/03/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 06/09/2017

Hi Ryan,
Thanks for being a loyal customer and giving us a great review.  We at Pennzoil Express Repair appreciate your business and look forward to servicing your vehicles in the near future.
Thanks once again for the great review.

Kathy Madigan
Controller for Pennzoil Express Repair

Edward B. on 05/24/2017
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Edward said this business was superb. He dropped his vehicle off and they got it done. They are the best place.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 05/19/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 05/31/2017

Hello Ed, 
Thank you for stating "they are the best place"! We do appreciate your input.  Check out our webpage www.pennzoilexpressrepair.com for added coupons and features and join us on Facebook. 
Thanks once again for the great review, we look forward to seeing you in the near future.
Kathy,
Controller for Pennzoil Express Repair

Carrie C. on 05/10/2017
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Carrie said this business was good and quick.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/26/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Penzoil Express Repair responded on 05/12/2017

Carrie,
Thanks for the great review! Please take a moment to check out our website and FB page for additional coupons! We appreciate your business and look forward to helping you maintain your vehicle. 
Thanks once again for the great review!
Kathy 
Controller for Pennzoil Express Repair

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