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Tuesday I went there to look at some cars listed on their site. Instead of bringing up the cars to me I had to walk around for 15 to 20 minutes with the salesperson in the wind storm with my kids in tow while he clicked keychains to see if any car's lights came on to see if they still had thrm.
I eventually bought a used VW Jetta from them. They said they needed to detail it first but said it would be ready by 1:00 PM Wednesday (the next day).
They called me Wednesday afternoon to say their service guys were running behind and that they noticed a crack in the windshield so it wouldn't be ready until 4:00 PM Thursday.
Thursday afternoon they call me and said ALL their service guys called out so the car would be ready 2:00 PM Friday and delivered to my home.
I heard nothing from them Friday, so called at 2:30 PM to check on the car. The manager John admitted they had been lying to me all week. The truth was the title hadn't cleared on the trade-in so they didn't actually own the car so had illegally sold it to me. They had been lying all week to try to buy time.
I got my money back and found a nice car at Liberty Buick the next day.
Last year when my daughter bought a car from Peoria Nissan, they called her back several days later saying they sold her the car for too low a price and wanted her to come in, pay more money, and sign a new contract. We of course laughed at them and did no such thing.
Avoid them at ALL COSTS - especially a chubby guy with glasses named Shawn (or Sean, not sure of spelling)!