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Pep Boys Auto Service & Tire

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(2 Reviews)
-100
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Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
-100
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Business Details

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Contact
(708) 352-9211
No Business Hours Provided

Business Hours

* No Time Zone Provided
6247 South La Grange Road Hodgkins, IL 60525
Pep Boys Auto Service & Tire's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(2 Reviews)

NH
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Nancy H.
Western Springs, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2025
0
What a rip-off, as a woman it’s constant
On March 13, 2025. I
paid Pep Boys $270 to put in a evap canister vent valve. to solve an engine light problem.
After the repair, the engine light was off, and I was told for the system to reset I needed to drive it and it would reset.
Then I took it to be tested and failed. I went back to Pep Boys who would not guarantee their work and said they'd charge me for another smoke test and $110 to diagnose the engine light. So
I left. Went to Midas, the part Pep Boys replaced was either the wrong part or installed incorrectly. Back to starting over again at Midas. Pep Boys gave me an estimate for $2500 for brakes, I got done for $1000 less I will never go back to Pep Boys. And this is well known to the AutoZone Parts next door! Midas charged $422 to do the work PepBoys failed to do, and yet charged me $92 for a $60 part and
NEVER put it in. Which Midas pointed out immediately. It’s kind of pointless
to report a non-accredited business to the Better Business Bureau but this is a warning to customers of PepBoys
Hodgkins is happy to rip off women and senior citizens.

KB
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Kim B.
La Grange, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2020
Damaged my car
On Feb. 8, 2020, I went to Pep Boys in Hodgkins, IL. for a tire change and my car was damaged with scratches and dents. I contacted the store manager - Mike, the DM - Alex Pyatkovsky, the Corporate Office - (five times) and the Claims Processor - Brandy Pounder. Not once have a received a phone call regarding my damage. I have a photo, police report, an estimate for repairs (requested by Alex), BBB report, Illinois Attorney General report, emails, names, dates and notes. On March 9, 2020, I spoke with Brandy Pounder and she denied my claim. She did not ask me any questions about my claim or what my side of the story was. I am not scamming anyone, I just want the damage repaired, take care of your customer.
Not Recommended

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