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Brooks Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,069 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

At BROOKS AUTOMOTIVE we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first.

BROOKS AUTOMOTIVE, At BROOKS AUTOMOTIVE we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first.

BROOKS AUTOMOTIVE, is committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customer’s automotive needs.

Domestic & Foreign Makes and Models • Full Service Auto Shop • Accepts Extended Warranties • Towing Available • ASE Certified Technicians • ASA Certified • Tech-Net Certified Call or stop by BROOKS AUTOMOTIVE for all your auto repair needs. ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(503) 390-4229
Visit Website
Closing in 58 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
4985 Brooklake Road NE Brooks, OR 97305
Get Directions
Brooks Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,069 Reviews)
Write a Review
Recent Reviews
SP
gravatar
SARAH P.
Salem, OR
Subaru Forester
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/21/2017
verified customer Verified Customer
friendly, realistic people providing actual information and honest assessments.
would have been a 5 star except for one missing bolt - the battery ground bolt. if this is resolved easily i will amend the rating. but notice! still a 4 star! cuz these people say what they mean and mean what they say! and the do the job!
Recommended
Robert P. from Brooks Automotive responded on 05/23/2017 10:06 AM

Sarah- We would like to thank you for choosing us for your automotive repair needs. If you would like to stop by anytime I will personally repalce that missing bolt for you. Sorry for the inconvience.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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